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Best time to send NPS Surveys?

We recommend sending transactional as well as relational surveys. Transactional surveys can be sent after every interaction, and relational surveys can be sent once every quarter.

Best practices for NPS Surveys?

Keep it short and to the point, use custom params to offer a personalized experience, and integrate with your favorite CRM software to sync your survey data with ease.

Can I send reminders?

Of course! Schedule email reminders to partial or non-respondents and customize the email message to your liking.

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