Create the best experiences with the right plan.
Flexible. Scalable.

No Credit Card Required. 14-Day Free Trial

Quarterly
Yearly
BASIC

All the integral features to get started with data collection

$USD

Per Month

Responses / Month

Email Shares / Month

Everything in Free +

1 user included

Unlimited Questions

Display Logic

Skip Logic

Scoring

10,000 Contacts

Share Via Email, Social Media, Email Embed, Web URL

Schedule Close Date

Phone Number Validation

Data Exports (CSV, PDF, XLS)

Generate Custom Charts & Reports

500 APIs Per Day

Google Sheets Integration

Facebook Pixel Integration

FREE

Everything you need to set your survey project in motion. Get a feel of the tool.

Get started at

$USD

100 Responses / Month

100 Email Shares / Month

Three Active Survey Projects

10 Questions Per Survey

Classic & Chat Surveys

Self Notifications

Custom Reports Filter

Workspaces

Share Via Link, Embed, QR Code

Response Notifications

Embedded Survey

Unlimited Users

1500+ App Integrations With Zapier

100 APIs Per Day

Microsoft Teams Integration

Google Analytics Integration

Slack Integration

Elite
Elite

Opted by businesses looking for a custom solution.

Contact us for custom pricing

Everything in Enterprise +

Above 100k Responses/ Month

More than 10 Users

Custom Data Center

IP Whitelisting

Sub-Account Management

Single Sign-On (SAML)

Custom API Limits

Custom Billing

Mutual NDA

Dedicated Customer Success Manager

Audit Log

HIPAA Compliance

Business

Perfect for small teams. Premium features to grow your business seamlessly.

$USD

Per Month

Responses / Month

Email Shares / Month

2 Users Included

White Labelling

Upload Logo & Fav Icon

Add Logo To Reports

Smart Contact List

Case Management

Share Via Email, Social, Email Embed, Link, QR Code, SMS and Portal

Sentiment Analysis

Constant Sum

Custom CSS

Edit Survey Responses

1 Free Custom SSL

File Upload

Custom Domain Name

Export To SPSS

24/5 Email & Chat Support

Phone Support

Multi-Lingual Surveys

1000 APIs Per Day

Custom Workflows

Share Reports As Links

Survey Redirects

Multiple Thank You Pages

Variables/Hidden Fields

Question & Answer Piping

Randomization

Accept Payments

Customizable Email Templates

Send Reminders

Expressions

Cross Tabulation

Recurring Surveys

Password Protected Surveys

Send Copy of Responses

Social Meta Tags

monday.com Integration

HubSpot Integration

ActiveCampaign Integration

AWeber Integration

Mailchimp Integration

Slack Integration

Google Analytics Integration

Google Tag Manager Integration

Google Sheets Integration

Microsoft Teams Integration

Zendesk Integration

MOST POPULAR
NPS Enterprise

Opted by businesses looking for a custom solution.

Contact us for custom pricing

Everything in Premium +

Unlimited NPS Projects

More than 30k Responses / Month

More than 10 Users

Custom Data Center

IP Whitelisting

Executive Dashboard

Sub-Account Management

Single Sign-On (SAML)

Custom API Limits

Custom Billing

SMTP Relay

Mutual NDA

Dedicated Customer Success Manager

Password Policy

Audit Log

HIPAA Compliance

Power BI Integration

NPS Basic

Perfect for SMBs. Unleash the true power of NPS. Maximize efficiencies.

$USD

Per Month

Responses / Month

Email Shares / Month

Everything In Free +

Three Active NPS Projects

2 Users Included

10,000 Contacts

Advanced Follow-Up Question

Default Workflows

Smart Contact List

5 Widgets

Share Via Email, In-App, Web Link, Email Embed, SMS & SDK

Tags & Themes

Webhooks

1000 APIs Per Day

Data Exports (CSV, PDF, XLS)

Multi Lingual Surveys (Manual)

Facebook Pixel Integration

Google Analytics Integration

Google Tag Manager Integration

Google Sheets Integration

NPS Free

For early-stage start-ups. Your first step towards, building a brand.

Get started at

$USD

100 Responses / Month

One Active NPS Project

1 User Included

1000 Contacts

Contacts Submission History

Insightful Dashboard

1500+ App Integrations With Zapier

3 Widgets

Share Via Link, Embed

100 APIs Per Day

Unlimited Users

Embedded Survey

Microsoft Teams Integration

Google Analytics Integration

Slack Integration

You only pay for the subjects being evaluated.
It’s free for everyone else!

360 ASSESSMENTS

Simplify performance reviews. Create people development plans.
Build a winning team!

$USD

Per Subject

Est. cost for subjects

2 Admin Users

CSS Customization

Personal Development Plans

Self, Peer, Manager & Custom Reviews

Automated & Manual Reminders

Set Auto-Close Date

Survey Scheduling

Dedicated Customer Success Manager

Webhooks

Employee Friendly Feedback Reports

Employee Portal

Download Responses as .CSV & .XLSX

Bell Curve Dashboard

Manager Dashboard

Smartlists

Customize your plans. All the Add-ons you’ll need.

Additional Users

Bring your team on board. Add any number of users.

Contact Us

Subaccounts

Any number of subaccounts, all under a single parent. For Business plans & above, billed annually.

Contact Us

SMS Share

Reach anyone, anywhere, anytime. Rope-in your SMS provider.

Contact Us

Offline Devices

Kiosks, terminals, devices. Any number that you’ll need in the offline mode.

$10
Per Device
Per Month

Raise API Limit

Connect with custom apps. Power through with a raise in API limit.

$49
Per 1000 API’s
Per Day

Start your free trial today

Try for Free Request Demo

SurveySparrow
for Startups

We’re a startup as well. We know how challenging it can be. Join our program along and get $2000 Credit, all for just $500.

Learn More

SurveySparrow
for Education

Learn today, grow tomorrow. We want to help you build a better future. 50% off for students.

Contact Us

SurveySparrow for
Not-for-profit Organization

Our heart is with the folks who make a difference to the community. Let us run along, together. 15% off for NGOs.

Contact Us

You’re In Mighty Good Company
50,000+ Customers.108 Countries.

Frequently Asked Questions

A user, aka a seat, is a person in your company or from outside who's able to log in to your account and use all or some of the features of the app, depending on their administrative rights.
We count responses on a per-respondent basis. Respondents can answer the survey completely or partially. It will qualify as one response in both instances.
You can easily create a free account without a credit card. After you create an account with SurveySparrow, you can explore all the features available in our Enterprise plan during the 14-day free trial period.
You get access to the Enterprise plan during your trial with a limit of up to 100 responses.
When the free trial ends, you will be automatically downgraded to the Free plan and won’t be able to access the features in the paid plans. However, you can upgrade anytime as per your requirement and access our best-in-class features.
Absolutely! All your records are private, secure and therefore can be viewed & used only by you.
We accept Visa, Mastercard, Discover, American Express, Amex, and Diner's Club. To pay by check, wire transfer, or ACH, please reach out to support@surveysparrow.com.
Payments on SurveySparrow are powered by Stripe.com. Your credit card information never reaches our servers and is never stored there. Stripe is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
If your business requires service providers to have a W-9 form on file for tax records, please reach out to us on support@surveysparrow.com.
SurveySparrow is a subscription-based service, which means that your plan auto-renews every quarter or year (depending on the term you choose).
SurveySparrow admins can change the subscription level. There are two options when downgrading from a paid subscription to the Free subscription:

1. We can automatically downgrade you to the Free subscription at your next renewal date. Your subscription will remain active at its current level until the end of the billing period that you’ve already paid for.
2. Alternatively, you can downgrade to the Free subscription immediately. If there is more than one day until your renewal date, we will adjust the remaining balance on your account pro-rata and hold it on your account as a credit. You can use that credit towards reactivation of your paid subscription in the future.
We do not offer refunds.
No, we do not have any cancellation fees for the yearly plans.

Net Promoter® and NPS® are registered trademarks and Net Promoter Score and Net Promoter System are trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.

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