Copyright © SurveySparrow Inc. 2023
Privacy Policy Terms of Service SurveySparrow Inc.

Trial Feedback Form Template

The Trial Feedback Form Template lets you collect opinions about your product/service post-trial. You can customize the questions and translate them to different languages using the multi-language option feature. This form quickly discovers the pain points of the audience and enables you to make the necessary improvements. Also, the ticket management tool helps to fulfill feedback requests promptly.

Use This Template

Features of Trial Feedback Form

Know all about your product or service with Trial Feedback Form

Use Cases of Trial Feedback Form

 

Tech Startups

For tech startups, a Trial Feedback Form Template is essential in the early stages of product development. It allows startups to understand how users interact with their technology, identify bugs or usability issues, and gather suggestions for new features or improvements. This nature of the tech world demands agility. Feedback from trials helps startups to pivot or adapt their product rapidly based on user responses, ensuring they stay relevant and competitive.

E-commerce:

In retail, especially e-commerce, this form can provide insights into customer preferences and shopping experiences. Retailers can learn about the trial process of new products or services, like a try-before-you-buy feature. Feedback helps in personalizing marketing efforts and product offerings. Understanding what customers are looking for in their shopping experience can guide inventory selection and promotional strategies.

Education and E-Learning

For educational platforms offering trial periods, feedback is crucial for understanding the effectiveness of their content and user interface. It aids in determining if the educational material meets learning objectives and is engaging for students. Feedback can guide how educational content is delivered, whether it needs to be more interactive, visual, or simplified. It can also highlight the need for additional resources or support tools.

Healthcare and Wellness

In healthcare, our feedback form can be used to evaluate new services, treatments, or wellness products. Feedback from patients or clients provides insights into the effectiveness and user-friendliness of these offerings. Understanding patient experiences during trials can lead to improved care approaches, more personalized treatment plans, and better patient education about health and wellness.

 

Sample questions for the Trial Feedback Form:

 

  1. What was your first reaction when you used our product/service during the trial?
  2. How easy or difficult did you find our product/service to navigate and use?
  3. Did our product/service solve a problem you were facing? If yes, how effectively?
  4. Did the trial experience meet, exceed, or fall short of your expectations?
  5. What was one feature or aspect of our product/service you loved the most during the trial?
  6. What is one thing you believe we could improve on based on your trial experience?
  7. Was there a particular moment during the trial that stood out to you as particularly positive?
  8. On a scale from 1 to 10, how likely are you to recommend our product/service to a friend or colleague?
  9. Did you feel something was missing in our product/service during the trial? If so, what?
  10. How would you rate the support and assistance provided during the trial period?
  11. What factors will most influence your decision to purchase or subscribe to our product/service after the trial?
  12. How does our product/service compare to others you’ve tried in the market?
  13. Did you feel like our product/service offered good value during the trial?
  14. If you were using a different product/service before, what made you consider switching to ours?
  15. How satisfied were you with the overall trial experience?

 

FAQs

 

  1. Is data security a priority with SurveySparrow?

We ensure high data security standards, with encrypted surveys, SSL security, and compliance with GDPR and CCPA regulations.

  1. What is the role of Ticket Management in SurveySparrow?

This feature helps in managing customer responses, allowing you to create actionable items, assign them to team members, and track progress.

  1. Can I provide feedback if I didn’t complete the entire trial period?

Yes, feedback is valuable at any stage of your trial experience. We’re interested in your thoughts, even if you didn’t complete the trial.

  1. How will my feedback on the trial be used by your team?

Your feedback will be analyzed by our development and customer experience teams 

to make informed decisions about product enhancements and user support strategies.

  1. How can I analyze the form results?

We offer a comprehensive analysis tool with graphical representations, customizable dashboards, and the ability to download and manipulate form data.

Benefits of Trial Feedback Form Template

 

Dive into Customer Minds

Gain insights into what your customers think after trying your product. A Trial Feedback Form is crucial in understanding their satisfaction, pinpointing what works and what doesn’t, and identifying opportunities to improve your product for better customer retention and increased conversion rates. Our conversational forms result in 40% higher response rates with thoughtful and engaging questions.

Feedback at Your Fingertips

Designed for convenience, these forms are accessible on all devices. This ensures that every customer can easily share their thoughts, providing you with a wealth of feedback to analyze and act upon. Our forms are mobile-compatible so that it reaches a wider audience. Multiple language feature in the survey builder helps you roll out forms in different languages.

Communication Made Easy

Stay connected with your customers through efficient form sharing and follow-up reminders. This proactive approach helps in maximizing response rates, ensuring you gather comprehensive feedback for an in-depth understanding of the trial experience. You can notify your audience using the send-out reminders feature we have. So, people don’t miss filling out our forms

Transform Feedback into Action

Use real feedback to fine-tune your product or service. Understanding the customer experience during the trial phase helps you make informed decisions, leading to enhancements that resonate with your audience and drive business growth. After collecting feedback, we help you to analyze the metrics and easily view them in a dashboard to take action. 

How to Use the Trial Feedback Form Template

 

Just customize the form to match your needs, integrate it with your tools, share it widely, and then analyze the responses to improve your product or service.

Customize

Click on Use this Template button and customize it to suit your needs. You can preview how your form will look on different devices, ensuring a good respondent experience.  This includes editing, adding, or removing questions to tailor the form to your specific trial feedback goals. You also have the flexibility to reorder questions and use different types of questions to make your form more engaging.

Integrate

Integrating the feedback form with your existing business tools and systems, like your Hubspot CRM, MailChimp, Google Analytics, and Zapier can streamline the process of managing and analyzing the feedback you receive. We support a variety of integrations, allowing you to connect the form with other tools seamlessly, which can help in syncing and utilizing the data more efficiently.

Share

SurveySparrow provides multiple options to share your form. You can share it via email, SMS, unique web links, QR code, etc. This flexibility ensures that you can reach your audience through the most convenient channels for them, increasing the likelihood of response and engagement.

Analyze

After collecting responses, SurveySparrow’s platform allows you to analyze the data effectively. The platform offers various analytical tools to help you gain insights from the collected data, understand trends, and make informed decisions based on the feedback received.

Reduce customer churn with the best insights

Once the trial period is over, there can still be many more challenges up ahead that can cause churn. Check out some of our other templates that can help you get the valuable feedback you need to improve product experience. Try them out for FREE!
View All Templates

See it, to believe it.

14-day free trial • Cancel Anytime • No Credit Card Required • Need a Demo?