As a brand, we understand you must be seeking answers to N number of questions from your customers. But, asking too many questions in a feedback survey can churn your customers. So, we’ve designed this Likert Scale Questionnaire Template that lets you get all your answers in a fun way, without disappointing your respondents. Read along to know more.

Embedded Likert Scale Template

This likert scale survey template can be embedded on your website or emails. Apart from placing the template on your webpage, you can also implement it as a pop-up card. Set a time when the card will be displayed, customize the card, add a label and get started!

Customized Themes

We’ve designed a plethora of themes for you to choose from. Pick one, apply it on your template and get going. Or, you could customize the theme according to you. Add or change the colors, adjust the background pixel, customize the font and font colors – redesign it your way. Oh yes, you can also customize the CSS with a couple of clicks!

Go Offline

Planning to go door to door with this template? Don’t worry, we’ve got your back. We understand the internet issues you might face while on a run. Just download our SurveySparrow offline application and gather your feedback on your device directly. Set an auto-sync timing, and your offline data will be synced to your online system!

Gain Rich Insights

Our templates come with features like real-time reporting, cross-tabulation and advanced report filters to make your survey more powerful. While the real-time reporting feature saves the responses soon after the Submit button is hit, thus reducing the turnaround time, the cross-tabulation feature allows you to compare previous responses for a detailed analysis. And the advanced report filters let you filter your responses based on the time-frame, questions or the type of answers, compilation status and many more.

Multiple Sharing Options

The trickiest part of a survey is to reach out to the targeted audience. So, we’ve enabled this 1 to 10 rating scale template with multiple sharing options. Send SMSes or emails with the link of the survey. You could also share the survey over various social media platforms. Apart from all these, you can also share scannable QR codes.

What is a Likert Scale?

Well, in simple terms, it’s a way of quantifying the agreeableness of a person with a certain statement. A Likert Scale Questionnaire contains a series of statements for scaling or measuring attitudes. A Likert-type scale contains 5 or 7 response options. All Likert scale survey questions also include a mid-point for those who are neutral on the subject matter. The choices range from Highly Likely to Highly Unlikely, so the survey maker can get a holistic view of people’s opinions and their level of agreement.

What are key points to be considered while creating a likert scale questionnaire?

Well, apart from using our likert scale template, there are some other key pointers that you should keep in mind while making your questionnaire. Some of them have been mentioned below:

Let’s say you’ve noticed some people love ordering online, while others don’t, they would instead go out and you want to quantify this. Likert questions will help you here.

A word to the wise, a Likert scale survey works best when you want to learn about something that can’t be understood with one question. That means you have to measure indicators – specific types of questions that help you understand the concept you’re trying to measure.

Likert scale is great for judging a customer’s decision-making behavior in a supermarket because there are several characteristics that can influence the phenomenon: perceived quality, customer expectations, pricing, speed of service or delivery, and so on. Each of these is an indicator of customer satisfaction. You can find out if the customer is delighted with their purchase overall, or very dissatisfied.

There are two types of response scales, namely semantic scale and number scale.

Some examples of Semantic Scale are: Agree – Disagree, Helpful – Not Helpful, Excellent – Poor, Satisfied – Dissatisfied, Always – Never, and Highly Likely – Highly Unlikely.
Number rating scales can have 10 points, 7 points, or 5 points to measure the opinion of the target audience.

The key to successful research is testing, analyzing, revising, and improving the way you collect data as surveying is an iterative process.

How can SurveySparrow help me?

We at SurveySparrow give you the option of using the foremost method of collecting all types of data – A Survey powered with multiple question types and opinions scales to capture your target audience’s accurate emotions and feelings. You can customize your survey according to your needs and make use of the insightful reports generated by us to take effective and efficient decisions to help grow your business or complete your research successfully.

Try out our Likert Scale Questionnaire Template and venture into the minds of your customers and learn the secret art of delighting your customers.