Features of Call Center Employee Evaluation Template
Let the evaluator use any device while accessing this Call Center Evaluation Template. This form works perfectly on any device.
Add smiley rating question type to your evaluation form to give you a better picture of what the evaluator feels about the employee
Share your evaluation form with your employees faster. Integrate your evaluation form with daily communication tools like Slack, MS-Teams, and many more.
Expedite the process of evaluation with this Call Center Employee Evaluation Template
Not just the above said this evaluation form template comes with other features too. Read along to learn how you can make the best use of them
Assortment of Question Types
Apart from the smiley rating question type, this evaluation form also comes with a range of other questions! Pick and choose the most suitable type of question for your evaluation form based on the responses you expect from your evaluator. This template supports everything from the contact form to text type, from rating scale to date type!
Automated Reminders
We understand that your performance evaluation process must be time-bound. But, there could be instances when the evaluators miss filling up the form within the stipulated time. And manually handling them can be a task. So, we’ve enabled our template to send automated reminders to all those who’ve partially filled out the form or completely forgot. Set a reminder date, and the rest will be taken care of.
Personalized form
Having a personalized touch in your evaluation form gives you the advantage of getting honest feedback with clarity. Add variables to your evaluation form to use the pipeline feature The pipeline feature allows you to add previous answers to your current ones, thus personalizing it.
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