Build engaging, conversational offline surveys to get quality responses
Easily collect survey data even in the absence of internet connection
Slice and dice the data collected & gain in-depth insights
Develop and execute actionable plans with the survey insights
With the tech-age, the world has seen impressive changes and giant leaps across different domains that have made data collection efficient, swift, and cost-effective. Online surveys have, undoubtedly, changed the very fundamentals of collecting data from an audience. That being said, people generally avoid taking a survey. Imagine collecting in-person feedback from your audience when your internet connection is unstable and oscillating? Disappointment is all that will be stable there. In such cases, what you need are offline surveys. They come with the features offered by online surveys along with an added USP- you don’t need an active internet connection.
Like a paper questionnaire, they can be taken anywhere around the globe, and all you need is a device, like a tablet. Hand it over to your respondents, let them fill it up, and you have instant data in-hand. You can employ offline surveys for:
Offline surveys come with a plethora of benefits that makes it a powerful tool for data collection.
Say you are collecting feedback about an event conducted, or the dining experience the guests had at a restaurant. The best time to gather feedback is when the experience is fresh in the minds of the audience. Employing offline surveys helps to collect the feedback, right away which leads to responses that are honest and accurate.
Offline surveys combine the characteristics of online surveys along with in-person interviews. The latter helps to collect a high number of quality responses. For example, intercept surveys are conducted in malls and shopping complexes which helps to gauge the customer shopping experience with a product. Here surveyors directly approach the clients and ask for a quick review using offline surveys.
With offline surveys, you can not only get feedback instantly but also know more about your customers. The very nature of offline surveys involve interacting with people, and this goes a long way in uncovering customer expectations and aspirations.
Offline surveys provide the opportunity to grasp customer reactions to a product or service they just experienced. This not only helps you get accurate data but validate the responses based on their reactions!
Drafting up offline surveys may not be a mountain of a task, but creating one that fetches results that exceed expectations, requires some clever hacks.
Grab eyeballs with your offline surveys. Don’t make your customers hit the snooze button or frown their brows because of your dreary surveys. If you wish to get quality responses and high completion rates, ensure that your offline surveys are visually stunning. Design surveys that reflect your brand persona and don’t forget to include multi-media components like GIFs, images, audios, short videos which make it engaging and interactive.
Asking the wrong set of questions to the right people? That’s one of the biggest faux pas in the data collection world. When you pose irrelevant questions to your audience, it induces survey fatigue, a fair share of annoyance, and ultimately leading to survey abandonment. With features like conditional logic branching, the response previously entered by the respondent is analyzed first. This is then used to decide what questions must be displayed next.
Offline surveys, online surveys, paper questionnaires, or any survey for that matter must contain only what’s essential and kept short and crisp. Nobody looks forward to a survey that stretches on and on. When you keep your offline surveys compact, you can expect higher response rates coupled with quality responses. This can be achieved by pitching in diverse question types that ensure your surveys get the right blend of open & closed-ended questions.
Very often, the enthusiasm for data collection dies down after getting the feedback in hand. The whole process becomes worthwhile only if you take actionable measures based on the analysis. Brand improvements, service enhancement, is a continuously evolving process that requires proper follow-ups with your audience. Ensure you thank the audience for taking your offline surveys and follow-up with emails.
There are a variety of use-cases where offline surveys find excellent placement.
Offline surveys hit the ball out of the park when it comes to collecting dining feedback from the guests at your restaurants. All you need to do is hand over the tablet once your guests have dined and request them to take the quick survey. A restaurant feedback offline survey helps to gain crucial feedback about the overall dining experience a restaurant provides.
Offline surveys play a crucial role when it comes to remote data collection. For example, while conducting remote medical camps, a viable internet connection or Wi-Fi may not be available. In these cases, the data collection process needn’t be hindered because of the absence of the Internet. Take the mobile device, enter the patient details in your offline survey forms, and efficiently carry out the processes.
The name may not be familiar, but the process most certainly is. Haven’t you observed surveyors present outside shopping outlets and malls with a mobile device, asking for feedback? These are intercept surveys where a surveyor approaches the customers, who just had an interaction with a brand, and asks about the overall experience they had. The experience customers had is still fresh in their minds, and this helps to get accurate responses for your offline surveys.
Do you wish to know how well an event fared? What’s the experience participants had at the event? Well, with offline surveys, you can quickly get the live feedback from the audience directly. The interaction will additionally help you understand the ways to make your event even better the next time around.
Sizing up your target market and the target audience is always wise before introducing a new product. Useful market research not only helps you gather in-depth information about the target market, but brings to you crucial information to predict the success of a new product, or even improve an existing one. Conduct flawless market research via offline surveys and gauge the behavior traits of the target group as well.
Even though offline surveys combine the features of online surveys and not needing to be ‘online,’ there are still challenges to it. Offline surveys tend to be time-consuming since it involves approaching the customers directly and asking their feedback. Furthermore, to get the best feedback, the surveyors must be skilled and trained on how best to conduct it.
There are plenty of offline survey apps and tools available in the market. However, give careful consideration when you round in to make sure your surveys taste phenomenal success. Find out how SurveySparrow can help you build stellar offline surveys and elevate your data collection process.
Tired of boring surveys? We are too. Thus with SurveySparrow, one doesn’t interrogate their audience, rather converse with them. Also, it doesn't stop there. SurveySparrow is the world’s first dual-UI platform that offers two interfaces- chat-like surveys & conversational forms. Engage with your audience like never before using the SurveySparrow’s offline survey app.
The design of your offline surveys is entirely in your hands. Striking surveys help to grab the attention of your users and remove the survey aversion out of the equation with the right offline survey software like SurveySparrow, craft surveys effortlessly that reflect your brand’s persona and image. You can browse through our themes gallery or let your imagination take the reins and create your own!
The offline survey software you choose must offer a range of various question types so that the surveys contain the right blend of both closed and open-ended questions. With diverse types like matrix grid and rank order, you can collect more information from your users without making the surveys long.
SurveySparrow is not just about creating engaging surveys. It makes the process of data collection meaningful by analyzing the data to yield profound insights. Gain new perspectives, get a 360-degree view, and take the action needed to attain the purpose of conducting the survey.
SurveySparrow comes with a rich repository of the most sought-after templates across diverse domains. Be it market research, customer feedback, event feedback, or employee engagement; we’ve got it for you! Have a look around, pick your template and get started instantly!
Offline surveys are a godsend when your internet connection leaves your side while collecting crucial data. Grab the right
Happy Data Collection!
SurveySparrow is an awesome survey software when it comes to completion rate. It helped me get 93% of completion rate for my recent survey, which I got below 25% with another tool.
CEO at Xdesigns, USA
Entrepreneur at i9 Sports, USA
Partner at I5C Digital, Thailand
Founder at Parisa Consulting, USA
Managing Partner at Mindless Tower Productions Inc, USA
Business Advisor at Exceeding Limits, USA