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Donor Survey Questionnaire Template

This sample donor survey questionnaire is designed to help non-profit or charity organizations collect valuable feedback from donors about their donation experience. The template gathers all the details from their initial awareness of your organization up to their decision to contribute financially towards a better cause.

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Features of this Donor Survey Questionnaire Template

Benefits of Our Donor Survey Questionnaire Template

From collecting feedback to acting upon the insights, this donor survey questionnaire template has many benefits. Some of the top benefits include:

Broaden Your Reach With Multiple Sharing Options

Share this survey questionnaire via a unique link, website, email, or social media. You can embed the questionnaire on your homepage to collect feedback from the donors whenever they visit your website. Our platform helps you to create QR codes and attach them to your fundraising campaign pamphlets, brochures, or awareness notices.

Use Sentiment Analysis To Interpret Responses

Sentiment Analysis helps you to identify the context and mood of a donor based on the survey responses. The responses can be positive, negative, mixed, or neutral. This feature will help you to address your donor’s concerns effectively and make insightful decisions. You can filter the sentiment-based responses in the results tab and responses of your questionnaire template.

Create Offline Surveys By Syncing A Kiosk Device

Sync your kiosk device with SurveySparrow’s app to create offline surveys. The mobile responsive design of the questionnaire gives you the flexibility to use a device of any screen size. The offline usability allows Non-profit organizations, social welfare groups, and charity organizations to collect feedback at isolated locations during donation camps. 

Manage Workflow With Ticket Management

Convert the feedback responses into actionable tickets and route them to your concerned team members. Share private notes and prioritize based on high, medium, and low tasks. You can also reach out to your donors and initiate conversations for faster ticket resolution. This way you can act upon the feedback, address donor concerns, and enhance the credibility of your organization.

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