Food Delivery Feedback Form Template

The Use Cases of Food Delivery Feedback Form Template

Restaurants and Cafes:

Restaurants will always be mindful of providing amazing dining experiences, ambience and prompt food delivery. Using this template, restaurant owners can measure customer satisfaction, understand negative feedback, and try to fix them.

Food Delivery Services:

Online food delivery companies have to tackle multiple orders without compromising on delivery speed and food quality. Collecting regular customer feedback helps food delivery companies to resolve the issues the customer faces, like order cancellation, late delivery, etc. and improve customer engagement.

Catering Services:

Catering services companies often handle orders in bulk for events while has the need to maintain timely delivery, food quality, and high standards. Regular feedback collection on their food delivery service assists them in making improvements and enhancing future services.

Corporate Events:

Corporates conduct events to enhance employee engagement and improve transparency. They often serve quality meals for the employees, use the feedback form to understand their satisfaction levels and improve employee-well being.

Suggested Template: Food Preference Questionnaire Template

Benefits of the Food Delivery Feedback Form Template

Multi-language Support:

SurveySparrow has a Google Translate Option that auto-translates your form to over 130+ languages. Collect feedback on food delivery by communicating in the respective language and cover an extensive target group.

QR Code Feature:

Customers can use smartphone to quickly scan the generated QR Code to access the feedback form. This feature allows you to collect feedback from different touchpoints by simply displaying the QR code. This also makes feedback giving easy for your customers.

Mobile Compatibility:

The questionnaire is compatible with laptops, desktops, smartphone and tablets. It enhances the convenience of collecting feedback anytime, anywhere. You can also collect feedback on an offline kiosk.

Recurring Surveys:

Automate, schedule, and share periodic surveys. Collect feedback at regular intervals about your food delivery services to keep giving better experiences to your customers. You can also set up automated reminder emails to nudge your respondents who have not started or completed the questionnaire partially.

Also read: Food Quality Survey Template