Understand client requirements quickly and onboard customers quickly. Avoid pursuing junk contacts.
Bridge the gap between customer expectations and your delivery. Tune your presentation and continually serve a hassle-free sales journey.
Enhance your B2B sales experience and witness a hike in customer conversion rates. Collect feedback at all touchpoints & improve.
Enhance every experience touchpoint: marketing, sales, product, and customer. Drive loyalty & brand advocacy.
Optimize your leads-effort. Sort out the sales-qualifying leads from the junk ones. Create personalized pre-sales surveys for each client and fast track all the sales opportunities.
Collect feedback about the demos you host and improve it. Was a feature not explained properly? Was the use-case not understood? Was there a communication gap? Find out, fix it, and make the sales journey breezy.
Share post-sales surveys to your now-clients and understand their sales experience and how they like the journey so far. If there’s anything amiss, take necessary measures for improvement to improve the sales experience.
Measure CSAT and understand how satisfied customers are with your product and services. Was the sales experience good? Did the support query end in proper resolution? Find out and improve.
Assess brand loyalty and customer advocacy by sharing NPS surveys. Transactional surveys after every interaction with your customer-facing teams and relational NPS surveys for overall brand perception.
Automate customer pulse surveys for regular intervals using Recurring Feature. Set the frequency of sharing, configure it once, and leave the rest to us. Improve not just the sales experience but the entire journey a customer has with you
"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing..."Read Story
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent..."Read Story
"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an efficient way..."Read Story