Nine months young and already turning heads: SurveySparrow in the Capterra Top 20 Survey Software list!

August 13, 2018

SurveySparrow, the young survey software, announced today, that it has been named in the Top 20 Most User-Friendly Survey Software products by Capterra, the leading online resource for business software buyers.

Top 20 Most User-Friendly Survey Software is an independent assessment that scores products based on their overall usability, customer service and user reviews published on Capterra’s website. The Top 20 User-Friendly Survey Software is available at

“We are delighted to make it as the 10th survey software in the top 20 list! Especially because we are recognized for our user-friendliness. Everyone knows how Capterra is driven by real insights from customers across platforms and this is a humbling feat,” said Shihab Muhammed, Founder & CEO of SurveySparrow. “We are committed to earning customer trust the right way. And this proves that we are on the right track.”

Last October, Shihab had made headlines with the launch of SurveySparrow. SurveySparrow was featured amongst survey giants like SurveyMonkey, Typeform, and Qualtrics when it made to the Top 20 list.

About SurveySparrow

SurveySparrow is an online survey platform that creates conversational surveys. With Conversational User Interface (CUI), SurveySparrow let users create and share highly engaging, mobile-first surveys that offer a chat-like experience. Founded in October 2017 by Freshdesk (now Freshworks) veteran Shihab, SurveySparrow is the world’s first survey software to offer both a conversational and form-like output, increasing the survey completion rate by 40%.