Blog Best Of

10 Best 360 feedback tools to look for in 2020

Athira Unnikrishnan

Athira Unnikrishnan

8 min read

Well, let’s face the fact! Employee Assessment is way beyond a joke and you would know it better than me. Employees are the bedrock of your organization. You would want to know the performance status of each employee; who’s learned some new tips and tricks, who’s the star performer, who’s the bloke with some innovative ideas and whose skills need to be honed and so on.

Only then can you help develop your employees to suit organizational growth. Needless to say, assessment and performance reviews play a pivotal role in enhancing the functioning of an enterprise.

Sadly, only 55% of employees think that performance reviews are effective. There are companies that conduct performance assessment surveys just for the sake of it and neglect it completely thereafter.

Aaah…That’s one case!

Some other companies pester the employees by injecting a ton of irrelevant questions into the feedback surveys while others disclose the identity of the rater. This poses a risk of losing connections over a grudge.

Now, you can’t blame the employees for loathing the assessment feedback! So, how do you improve the quality of employee assessment and procure authentic feedback? A 360 feedback tool is the ultimate answer.

What are the qualities of the best 360 feedback tools?

Essentially, a 360 feedback tool lets you gather real-time feedback on employee performance from peers, subordinates, superiors, etc. by maintaining the anonymity of the respondents. Here are some mandatory qualities that a good 360 feedback software should display:

  •  A Well-Integrated Dashboard: A 360 feedback tool should contain a rich dashboard throwing light on various factors through reports, pie charts, line graphs, and bar graphs so as to derive insights.
  • Automated Surveys: The best 360 feedback tools should have the provision to automate surveys. You should be able to configure surveys just once so that they recur at regular intervals henceforth.
  • Reliable Templates: The 360 feedback software should be able to provide you with a wide variety of templates, aiding in survey creation. Most importantly, they must contain relevant questions.
  • Personalization: A 360 feedback tool should let you customize the surveys according to certain aspects of the particular set of employees like job titles.
  • Confidentiality: One of the main features of 360 employee feedback is confidentiality and a good 360 feedback software should guarantee anonymity.

The 10 Best 360 Feedback Tools of 2020

We know hunting for the best tool is a tricky business which is why we’ve gone the extra mile to help you. Taking all the facts into consideration we have curated a list of the best 360 feedback tools for you. Dive in and find yours!

  1. SurveySparrow
  2. SurveyMonkey
  3. Typeform
  4. SurveyGizmo
  5. SpiderGap
  6. Qualtrics
  7. CultureAmp
  8. Reviewsnap
  9. 15Five
  10. Trakstar

360 FeedBack Tool #1 SurveySparrow

360 Feedback Tool #1 SurveySparrow

SurveySparrow is easily one of the best bets for a 360 feedback tool if employee assessment is no ‘annual humbug’ for you. The platform guarantees a highly personalized and engaging survey experience to your respondents, be it supervisors or peers. The multi-UI platform offers both chat-like surveys and conversational forms, thus delivering response rates that are higher by a whopping 40%!

The tool also helps you ensure that the 360 feedback survey is not a ‘once in a blue moon’ affair. You can automate and henceforth conduct the surveys at convenient time intervals. With the platform, you can also identify the channels that fetch you great responses.

Verdict

The multiple share options, email reminders, insightful click-free dashboard, and seamless integrations provide an uninterrupted workflow that aids in closing the feedback loop. Though quite young and yet to develop, the secure intuitive platform sure is one of the best 360 feedback tools available.

Pricing: Starts at $19 per month.

360 FeedBack Tool #2 SurveyMonkey

Next in line to make it to our list of best 360 feedback tools is the ever-popular platform, SurveyMonkey. The tool helps you align your teams and departments to employ a tactical approach towards fulfilling the purpose of your enterprise. Collect feedback anonymously through plain and simple surveys that the 360 feedback software offers you.

You can also customize your survey forms to assess your employees accordingly. With SurveyMonkey, you can create 360 feedback surveys in minutes, saving you loads of time.

Verdict

SurveyMonkey does make for a decent employee assessment tool with some impressive features like its ready-to-use templates and diverse question types. However, the pricing plans may burn a hole in your pocket, considering the outdated interface and lethargic customer support. If you are an existing customer of the platform trying for a switch, you might as well scroll down or look for the perfect SurveyMonkey alternatives.

Pricing: Starts at $31 a month.

360 FeedBack Tool #3 Typeform

Typeform is a feedback tool that’s growing increasingly popular day by day. The 360 feedback process of the platform helps you collect responses from your whole team for effective employee assessments.

You can personalize your 360 feedback survey with Typeform. Include or exclude questions, customize designs and change the logic if you want to. That’s not all. You can also share the mobile-friendly forms through various online channels.

Verdict

The intuitive platform with its ample mix of questions is a cinch to use and has rightly made its way into the list of the best 360 feedback tools of the year. Yet, you can’t ignore the steep pricing plans and unsatisfying customer support of Typeform.

Pricing: Starts at $35 a month.

360 FeedBack Tool #4 SurveyGizmo

You can evaluate your employees easily, thanks to their automated and personalized reports.

With SurveyGizmo, you can easily set up and manage your 360 feedback. You can upload a CSV file that contains the details of the respondents and then build the survey accordingly within a blink of the eye using the tool. You can evaluate your employees easily, thanks to their automated and personalized reports.

Verdict

SurveyGizmo can be considered one of the best 360 feedback tools however, the steep learning curve and unreliable customer service are definitely a stumbling block. SurveyGizmo claims to be unrivaled in terms of affordability but with a pricing plan that starts at $25, the 360 feedback software may actually be ‘rivaled’.

Pricing: Starts at $25 per month.

360 FeedBack Tool #5 SpiderGap

SpiderGap is a cloud-based software that dedicates itself to 360 feedback and employee assessment.

SpiderGap is a cloud-based software that dedicates itself to 360 feedback and employee assessment. SpiderGap is one of the best 360 feedback tools available in the market due to its distinctive features.

You can customize your questionnaires to assess employees scaling from 5 to 500,000 in number and procure customized reports aided by a drag and drop interface. Apart from this, your employees can even choose their feedback providers.

Verdict

SpiderGap is a fair, intuitive 360 feedback tool. But on the downside, the pricing plans are rather too expensive and it lacks the provision to save responses before its submission.

Pricing: Starts with $79 per employee to be assessed.

360 FeedBack Tool #6 Qualtrics

The experience management company, Qualtrics offers 360 feedback as part of their Employee XM.

The experience management company, Qualtrics offers 360 feedback as part of their Employee XM. Qualtrics 360 feedback supports the HRs to take actions as per the analysis delivered by the individual reports pertaining to each employee. Another striking offering of the software is its built-in confidentiality features that ensures the anonymity of the respondents/raters.

Verdict

The accomplished features like customizable surveys, confidentiality features, and real-time progress updates make Qualtrics one of the best 360 feedback tools out there. It might be a good pick for you but do watch out for the very sophisticated learning curve and the unresponsive customer support. If the prior mentioned factors put you off, then you may want to check for some Qualtrics alternatives.

Pricing: Contact to get a quote

360 FeedBack Tool #7 Culture Amp

Cultural Amp is a dedicated tool promoting employee engagement and reviews backed by psychologists and data scientists. The 360 feedback tool follows an action-oriented feedback format helping you to close the feedback loop. You have automated 360 feedback surveys for almost all the phases like exit, onboarding, and regular performance assessment, etc.

Verdict

Culture Amp, with its intuitive, mobile-friendly surveys, can be listed as one of the best 360 feedback tools but one drawback is that it lacks provisions for seamless integrations.

Pricing: Contact to get a quote

360 FeedBack Tool #8 Reviewsnap

Reviewsnap is one of the best 360 feedback tools that provide an array of job-specific templates to level-up your feedback.

Reviewsnap is one of the best 360 feedback tools that provide an array of job-specific templates to level-up your feedback. The tool gathers data from surveys and generates insightful analytics based on the same. This is one of the few 360 feedback software that literally makes notes and reviews employee data around particular areas like time management, technical skill, etc. to help improve the overall performance. You can also customize your survey forms using the drag and drop fields.

Verdict

The easy-to-use platform is a standard choice for a 360 feedback tool. Nonetheless, their customer support provisions are quite disappointing.

Pricing: Starts at $3040 per year.

360 FeedBack Tool #9 15Five

The 360 feedback tool of 15Five offers self and peer employee reviews.

The continuous performance management software, 15Five fits in weekly check-in, one-on-one meeting agendas, OKRs and 360 feedback as part of their proven performance management process. This 360 feedback process of the software offers self and peer employee reviews.

You can control the entire feedback cycle, trigger emails as a gentle reminder to complete feedback and set alerts for quarterly performance assessments. The platform also offers you templates that they claim to be inspired by psychology to gather effective results.

Verdict

All the aforementioned features along with separate compensation reviews and rich dashboards surely make 15Five one of the best 360 feedback tools out there. Be that as it may, the tool is not perfect owing to its lack of distinct data analysis and mediocre customer support.

Pricing: Starts $7 per person a month

360 FeedBack Tool#10 Trakstar

Trakstar is clearly an accomplished 360 feedback software but it has a steep learning curve.

The final entry into our list of best 360 feedback tools is Trakstar. The employee appraisal platform offers 360 feedback and promotes a comprehensive employee assessment. With Trakstar you can create customized forms and even garner employee feedback from members outside the team like partners and vendors.

You can review the 360-degree feedback workflow with much ease as an admin. What’s more? The penetrative data-driven reports help you compare responses, rate competencies and find performance issues.

Verdict

Trakstar is clearly an accomplished 360 feedback software but it has a steep learning curve.

Pricing: Contact to get a quote

Winding Up!

Honest and unbiased feedback always provides a win-win situation for the growth of an enterprise. And when it comes to employee feedback and assessment, 360 feedback is undoubtedly the future. By collecting an all-encompassed employee assessment feedback, you can find ways to improve the performance of your employees and even appreciate the efforts taken by them.

With so much in place, you take employee engagement a notch higher. When employees are notified of their strengths and weakness and encouraged to go beyond their current status, they are bound to be happier. Well, happier employees mean better quality of work and that means a happy you! So, go on select your ideal 360 feedback tool from the list and get set to take employee assessment to the next level.

Athira Unnikrishnan
Athira Unnikrishnan

Content Marketer at SurveySparrow

Just a plain soul enthralled by the power of words and the aroma of food!

Leave us your email.
We won't spam. Promise!

You Might Also Like:
Cherry-picked blog posts.
The best of the best.