10 Best 360 Feedback Tools to Look For in 2024

On the lookout for the best 360 feedback tools for your 360 surveys?

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Sadly, only 55% of employees think that performance 360 reviews are effective. There are companies that conduct performance assessment surveys just for the sake of it and neglect it completely thereafter.

Now, you can’t blame the employees for loathing the assessment feedback! So, how do you improve the quality of employee assessment and procure authentic feedback by ensuring anonymity as well? A 360-degree feedback tool is the ultimate answer.

So, what is a 360 feedback tool?

Essentially, a 360 feedback tool lets you gather real-time feedback on employee performance from peers, subordinates, superiors, etc. by maintaining the anonymity of the respondents. 360 reviews are an integral part of employee experience and the employee development process.

The 10 Best 360 Feedback Tools of 2024

Taking all the features into consideration we have curated a list of the best 360 evaluation tools for you.
Here’s the list of all the 10 best 360 feedback tools that you should definitely check out in 2024.

1. ThriveSparrow– Best 360 feedback tool for continuous performance management
2. PerformYard – Streamlines the creation and implementation of employee feedback programs
3. Typeform – Helps create engaging surveys for gathering employee feedback
4. Alchemer – Best 360-degree feedback software to analyze employee performance data
5. SpiderGap – Best for organizations seeking a comprehensive performance management solution
6. Qualtrics – Offers a suite of best-in-class employee experience software solutions
7. CultureAmp – Provides a holistic performance management platform
8. Reviewsnap – Simplifies the 360-degree feedback process for both managers and employees
9. 15Five – Best for regular check-ins and employee feedback surveys
10. Trakstar – Best 360 feedback tool for talent development and growth

360 Feedback Tool #1: ThriveSparrow

ThriveSparrow is easily one of the top choices for a comprehensive 360 feedback tool, essential for boosting performance across every level of your organization. This platform delivers detailed 360 feedback reports and a performance management engine to create a high-achieving workforce, from departments and teams to individual contributors.

Key Features:

• Org-wide performance report: Gather performance reports of different teams and departments and get a panoramic overview of org-wide performance, dynamics and trends.
• Hidden Strengths & Weaknesses with Radar Chart: Analyze individual reports, slice and dice the peer feedback, and enable your managers to dive deep into the hidden strengths and weaknesses of each subject
• AI-based Personal Development Plan: ThriveSparrow’s AI-based PDP analyzes the performance review reports of your teams and subjects to bridge skill gaps and foster individual and team success.
• Informative Trend Charts: Visualize growth trajectories and performance trends using clear, informative trend charts.

ThriveSparrow’s 360 feedback tool also allows you to:

• Conduct thorough appraisals supported by comprehensive performance reviews.
• Customize your 360 reports and communication, ensuring every feedback loop is complete and insightful.
• Track assessments seamlessly within the employee portal, enhancing transparency and accessibility.

Verdict:

ThriveSparrow’s 360 feedback system is equipped with multiple sharing options, email reminders, a user-friendly dashboard, and seamless integrations, ensuring an uninterrupted workflow that helps close the feedback loop effectively. Start transforming your organizational performance today!

Pricing: Starts at $5 per month/employee

ThriveSparrow also offers a free trial for users to explore the functionalities of its 360 feedback software. Sign up below to begin your journey with ThriveSparrow!

360 Feedback Tool #2: PerformYard

Next in line to make it to our list of best 360 feedback tools is PerformYard. The platform offers a complete performance management toolset – from 360 reviews and goal setting, to employee recognition, and reporting. Collect feedback anonymously through dynamic surveys that the 360 feedback software offers you.

You can ensure timely completion of the reviews through the live progress dashboard. Moreover, you can also enable people outside your organization to provide feedback on your employees. This is particularly valuable for businesses that work with external partners or clients.

Verdict

Overall, PerformYard is a comprehensive 360-degree feedback tool that can streamline the process, and save time for both managers and employees. Also, their pricing is transparent. However, businesses need to request a quote to get the actual fees for their plan. This can make it hard to compare prices and choose the best option.

Pricing: Starts at $5-10 per person/month

360 Feedback Tool #3: Typeform

One of the best form builder apps, Typeform, is a platform that’s growing increasingly popular day by day. The 360 evaluation process of the tool helps you collect responses from your whole team for effective employee assessments.

You can personalize your 360 feedback survey with Typeform. Include or exclude questions, customize designs and change the logic if you want to. That’s not all. You can also share the mobile-friendly forms through various online channels.

Verdict

The intuitive platform with its ample mix of questions is a cinch to use and has rightly made its way into the list of the best 360 feedback tools of the year. Yet, you can’t ignore the steep pricing plans and unsatisfying customer support of Typeform.

Pricing: Starts at $35 a month.

Related: Top 10 Typeform alternatives (free + paid)

360 Feedback Tool #4: Alchemer

Also, a popular online survey tool, Alchemer, lets you set up and manage your 360 feedback easily. You can upload a CSV file that contains the details of the respondents and then build the survey accordingly within a blink of the eye using the tool. You can evaluate your employees easily, thanks to their automated and personalized reports.

Verdict

Alchemer can be considered one of the best 360 assessment tools, however, the steep learning curve and unreliable customer service are definitely a stumbling block. SurveyGizmo claims to be unrivaled in terms of affordability but with a pricing plan that starts at $25, the 360 feedback software may actually be ‘rivaled’.

Pricing: Starts at $25 per month.

360 Feedback Tool #5: SpiderGap

SpiderGap is a cloud-based software that dedicates itself to 360 feedback and employee assessment. SpiderGap is one of the best 360 feedback tools available in the market due to its distinctive features.

You can customize your questionnaires to assess employees scaling from 5 to 500,000 in number and procure customized reports aided by a drag and drop interface. Apart from this, your employees can even choose their feedback providers.

Verdict

SpiderGap is a fair, intuitive 360 feedback tool. But on the downside, the pricing plans for this tool are rather too expensive.

Pricing: Starts with $79 per employee to be assessed.

360 Feedback Tool #6: Qualtrics

The experience management company, Qualtrics offers 360 feedback as part of their Employee XM. Qualtrics 360 feedback supports the HRs to take actions as per the analysis delivered by the individual reports pertaining to each employee. Another striking offering of the software is its built-in confidentiality features that ensure the anonymity of the respondents/raters.

Verdict

The accomplished features like customizable surveys, confidentiality features, and real-time progress updates make Qualtrics one of the best 360 feedback tools out there. It might be a good pick for you but do watch out for the very sophisticated learning curve and the unresponsive customer support. If the prior mentioned factors put you off, then you may want to check for some Qualtrics alternatives.

Pricing: Contact to get a quote

360 Feedback Tool #7: Culture Amp

Cultural Amp is a dedicated tool promoting employee engagement and reviews backed by psychologists and data scientists. The 360 feedback tool follows an action-oriented feedback format helping you to close the feedback loop. You have automated 360 feedback surveys for almost all the phases like exit, onboarding, and regular performance assessment, etc.

Verdict

Culture Amp, with its intuitive, mobile-friendly surveys, can be listed as one of the best 360 feedback tools but one drawback is that it lacks provisions for seamless integrations.

Pricing: Contact to get a quote

360 Feedback Tool #8: Reviewsnap

Reviewsnap is one of the best 360 feedback tools that provide an array of job-specific templates to level-up your feedback. The tool gathers data from surveys and generates insightful analytics based on the same. This is one of the few 360 feedback software that literally makes notes and reviews employee data around particular areas like time management, technical skill, etc. to help improve the overall performance. You can also customize your survey forms using the drag and drop fields.

Verdict

The easy-to-use platform is a standard choice for a 360 feedback tool. Nonetheless, their customer support provisions are quite disappointing.

Pricing: Starts at $3040 per year.

360 Feedback Tool #9: 15Five

One of the most popular continuous performance management tools, 15Five fits in weekly check-in, one-on-one meeting agendas, OKRs and 360 feedback as part of their proven performance management process. This 360 feedback process of the software offers self and peer employee reviews.

You can control the entire feedback cycle, trigger emails as a gentle reminder to complete feedback and set alerts for quarterly performance assessments. The platform also offers you templates that they claim to be inspired by psychology to gather effective results.

Verdict

All the aforementioned features along with separate compensation reviews and rich dashboards surely make 15Five one of the best 360 feedback tools out there. Be that as it may, the tool is not perfect owing to its lack of distinct data analysis and mediocre customer support.

Pricing: Starts $7 per person a month

360 Feedback Tool#10: Trakstar

The final entry into our list of best 360 feedback tools is Trakstar. The employee engagement software offers 360 feedback and promotes a comprehensive employee assessment. With Trakstar you can create customized forms and even garner employee feedback from members outside the team like partners and vendors.

You can review the 360-degree feedback workflow with much ease as an admin. What’s more? The penetrative data-driven reports help you compare responses, rate competencies and find performance issues.

Verdict

Trakstar is clearly an accomplished 360 feedback software but it has a steep learning curve.

Pricing: Contact to get a quote

How to choose a 360 degree feedback software (and why)

Choosing the right 360-degree feedback software is crucial for organizations that aim to enhance employee development and performance through comprehensive feedback. Here are five key points to consider:

Comprehensive Feature Set:

Ensure the software offers a full suite of features such as customizable questionnaires, anonymous feedback collection, and automated reporting tools. This will enable you to tailor the process to your specific organizational needs and goals.

User Experience:

Consider the user-friendliness of the software for both administrators and participants. A good 360-degree feedback tool should have an intuitive interface that simplifies the process of giving and receiving feedback, thereby increasing participation rates and the quality of data collected.

Integration Capabilities:

The software should seamlessly integrate with your existing HR systems (like HRIS and LMS) to ensure smooth data transfer and to leverage existing employee data. This integration reduces administrative workload and enhances the accuracy of the feedback process.

Scalability and Customization:

Choose a platform that can scale with your organization and offers customization options. As your company grows and changes, your 360-degree feedback software should adapt to accommodate more participants, varied feedback methods, and additional customization in terms of feedback forms and reporting.

Data Security and Privacy:

Given the sensitive nature of feedback, it’s crucial to select a software that provides robust security measures to protect confidential data. This includes compliance with relevant privacy regulations (like GDPR if you are in Europe) and secure data encryption methods to ensure that participant anonymity is maintained and data integrity is not compromised.

What are the qualities that a good 360 feedback tool should have?

Here are some mandatory qualities that a good 360 feedback software should display:

•  A Well-Integrated Dashboard: A 360 feedback tool should contain a rich dashboard throwing light on various factors through reports, pie charts, line graphs, and bar graphs so as to derive insights.
• Automated Surveys: The best 360 feedback tools should have the provision to automate surveys. You should be able to configure surveys just once so that they recur at regular intervals henceforth.
• Reliable Templates: The 360 feedback software should be able to provide you with a wide variety of templates, aiding in survey creation. Most importantly, they must contain relevant questions.
• Personalization: A 360 feedback tool should let you customize the surveys according to certain aspects of the particular set of employees like job titles.
• Confidentiality: One of the main features of 360 employee feedback is confidentiality and a good 360 feedback software should guarantee anonymity.

Current trends in 360-degree feedback software (2024)

• Increased Demand for Continuous Feedback: Organizations are moving away from annual reviews to continuous feedback models to adapt quickly to changes and enhance employee engagement and performance throughout the year.
• Integration with Peer Feedback: There is a greater emphasis on peer feedback, recognizing its importance in providing accurate, real-time insights into employee performance and fostering a collaborative work environment.
• Use of AI and Machine Learning: AI technologies are being integrated to automate the feedback process, analyze results more efficiently, and provide personalized insights and recommendations for employee development.
• Enhanced User Experience with Mobile Accessibility: As remote work becomes more common, there’s a push for mobile-friendly solutions that allow employees to provide and receive feedback anytime and anywhere.
• Focus on Actionable Insights: Software is increasingly designed to not only collect but also interpret feedback, providing actionable insights that can directly influence training programs and career development plans.
• Privacy and Anonymity Enhancements: Given the sensitive nature of feedback, there is a heightened focus on ensuring anonymity and data security to maintain trust in the feedback process and compliance with global data protection regulations.

Winding Up!

Honest and unbiased feedback always provides a win-win situation for the growth of an enterprise. And when it comes to employee feedback and assessment, 360 feedback is undoubtedly the future. By collecting all-encompassed employee assessment feedback, you can find ways to improve the performance of your employees and even appreciate the efforts taken by them.

With so much in place, you take employee engagement a notch higher. When employees are notified of their strengths and weakness and encouraged to go beyond their current status, they are bound to be happier. Well, happier employees mean better quality of work and that means a happy you! So, go on select your ideal 360 feedback tool from the list and get set to take employee assessment to the next level.