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Best 10 Anonymous Feedback Tools For Secure Data Collection

Kate Williams

Last Updated:  

20 June 2024

9 min read

Anonymous surveys have a whopping 90% response rate compared to transparent ones. This number speaks volumes about privacy preferences when it comes to feedback. Come to think of it, wouldn’t you hesitate, at least for a moment, when you know your name will get recorded? This is why you should use anonymous feedback tools for everyone’s better interest.

But which online anonymous feedback tool should you choose? What features should you focus on?

Why don’t you take your pick right here?

10 Best Anonymous Feedback Tools

ToolStarting PriceFree PlanBest Feature
SurveySparrow$19YesConversational Surveys
Typeform$25YesEngaging User Surveys
Jotform$39YesCustomizable Form Builder
Survicate$99YesWebsite Feedback
Qualaroo$19.99YesContextual User Surveys
Google FormsFreeYesSimple and free Surveys
Vevox$11.95NoInteractive Audience Engagement
Mopinion$259NoMobile-First User Feedback
AssemblyCustomNoComprehensive Market Research
WorktangoCustomNoEmployee Engagement and Feedback

Let’s start with the first in the lot…

1. SurveySparrow: For Conversational UI and AI-Powered Feedback Collection

surveysparrow-home-page-screenshot

SurveySparrow is a customer feedback tool that stands out with its built-in anonymity. The responses you get are automatically saved, and the respondent’s identity is protected. Moreover, you can create conversational surveys that will fetch you 40% more responses. The platform is as safe as Fort Knox, with GDPR, HIPAA, and CCPA compliance.

SurveySparrow stands out as one of the best anonymous feedback tools as it does not stop at feedback collection. The platform makes the process engaging for both you and your audience! Plus, there are advanced options to disable tracking the respondent’s IP address, allow multiple responses, and password-protecting the surveys.

Now, you needn’t take my word for it!

Key Features

  • No-code Builder: You can create conversational forms, surveys, engaging quizzes, and polls with the drag-and-drop builder. You don’t need a coder’s brand or a designer’s creativity. Customize them with themes, colors, logos, images, videos, and GIFs.

Here’s a sample template for you to try! Feel free to customize it!

Anonymous Feedback Form Template

  • Pre-designed Templates: Stop rolling out dull surveys! There are 1000+ ready-to-use templates at your disposal! The AI wing can help you edit, rephrase, reword, compress, or expand the pre-populated fields with just a click. These templates make feedback collection an enjoyable deal!
  • Security: Along with Built-in anonymity, the platform is GDPR, CCPA, and HIPAA compliant. It is also ISO/IEC 27001 and SOC 2 Type II Certified.
  • You can also allow partial data submission, just in case your audience does not want to answer certain questions. You can password-protect your surveys and disable tracking IP addresses and locations.
  • AI Surveys: Just when you think it can’t get easier, AI takes away the slightest of effort. Enter a prompt and get your survey created in seconds!

the-process-of-making-ai-surveys-with-surveysparrow

Other Features

  • You can share them via multiple platforms. The only channel that display the respondents’ identities, for obvious reasons, are email sharing and email embedding. All other platforms keep the responses anonymous.
  • Data Analysis: Once the feedback starts flowing in, you can conduct a detailed analysis with advanced tools. This includes sentiment analysis and AI-powered text analytics to decide customer preferences. Plus, the executive dashboard lets you visualize the reports to make informed decisions!

Why don’t you try this free anonymous feedback tool? You need not share your credit card details or spend even a penny before investing.

Start your 14-day free trial today. And then switch to the free-forever plan

Here’s a breakdown of the paid plans…

Pricing PlansStarting PriceFeatures
Basic Plan$19Multiple question types and basic features
Business Plan$79Advanced features
Professional Plan$249Additional features
CX Suite$249NPS, CSAT, CES surveys- measuring customer loyalty, satisfaction, and effort scores
360 AssessmentsCustom QuoteResearch-backed question banks, advanced performance analytics, and group reports
Reputation Management$0Limited free version; $79 for full features

Why don’t we move on to the next tool?

2. Typeform: For Engagement and Visual Appeal

homepage-of-the-survey-tool-typeform-as-an-anonymous-feedback-tool
Source: Typeform

Typeform is best known for its visually appealing forms, which stand out with advanced design features. By keeping the responses safe and anonymous, you can collect product feedback, conduct market research, or measure customer satisfaction.

Key Features

  • Advanced Design Capabilities: You can engage the audience with stunning surveys and increase the response rate. Change the color, logo, themes, and text to match your brand image. Plus, they support multiple question types and fields.
  • Conditional Logic: Ask follow-up questions based on the previous answers. This will reduce survey fatigue and leave you with valuable feedback.
  • Integration: There are 120+ tools for connecting your forms, including Slack, Zapier, and HubSpot.

G2 Rating: 4.5/5 (718 Reviews)

According to customers, the tool is user-friendly and safe. It is their go-to tool for data collection, user registration, and intake form creation. Yet, there are mixed opinions about its analytics features, which could be improved.

Pricing

  • There is a free version.
  • The starter plan is $25/month.

Now, if you are in the mood to explore, why don’t you go through this list of Typeform Alternatives?

Over to the next one…

3. Jotform: For Powerful Customization and Versatility

jotform-for-form-customization-and-anonymous-feedback
Source: Jotform

Jotform is an anonymous feedback platform known for its ease of use with a drag-and-drop form builder. The no-code tool was an initiative to make online forms accessible to all. Plus, it keeps your data and the respondent’s identity confidential and anonymous.

Key Features

  • Templates: You get 1000+ pre-designed templates with built-in anonymity. All you need to do is enter your questions and get started!
  • Customization: The forms support answer piping, multiple languages, and electronic signatures.
  • Offline Forms: You can collect data offline with the mobile app.  The responses will be automatically saved, and other despondent can resume whenever you like!

G2 Rating: 4.7/5 (3,085 Reviews)

Jotform is perfect for Nonprofit requirements. According to G2 users, the intuitive design capabilities and secure integrations are great add-ons.

Pricing

  • There is a free plan.
  • The Bronze plan starts at $39/month.

And, there’s a list of Jotform Alternatives you can check out when you’re free.

4. Survicate: For Website Feedback and User Insights

screenshot-of-survicate-homepage
Source: Survicate

This anonymous survey tool helps you collect contextual product feedback and understand your audiences with a clear customer journey map. You can send anonymous website surveys, get in-depth insights, and conduct advanced analyses. (To keep the surveys anonymous, leave the “Identify respondents with” field in the form builder empty.)

Key Features

  • Link Surveys: You can host your surveys on a custom domain or share them via social media, QR codes, emails, or chats. This way, you can collect feedback by reaching out to your target audience regardless of the platform or channel!
  • In-Product Surveys: You can embed NPS, CES, or Product improvement surveys within your app and set triggers to get real-time insights.
  • Printable Reports: The insights will be available as ready-to-download PDF/PNG charts. Integrate with other popular tools to streamline the workflow.

G2 Rating:  4.6/5 (166 Reviews)

A user shared a G2 review that said Survicate is a good tool for non-research needs. Their company’s product, marketing, and CS teams could easily set up their surveys without contacting the support team.

Pricing

  • A free plan is available.
  • A 10-day free trial is available for the Business Plan. The paid plan starts at $99/month. 

Check out this list of  Survicate Alternatives.

Hold on…there’s more!

5. Qualaroo: For Contextual User Surveys and Polls

homepage-of-the-tool-qualaroo
Source: Qualaroo

Qualaroo offers AI-based reporting and targeting features with which you can automate feedback mining, conduct sentiment analysis, and visualize areas for improvement. The anonymous pre-designed survey templates help collect data from NPS, CSAT, and CES surveys.

Key Features

  • Targeting Options: Get valuable user insights, find out who they are and how often they visit along with their domains and subdomains.
  • Sentiment Analysis: You can categorize the results with the AI assistant powered by IBM Watson. Also, understand key ideas from open-ended questions with the Word cloud.
  • Customization: You get 10 question types and conditional logic, and you can generate questions that resonate with your audience.

G2 Rating: 4.3/5 (45 Reviews)

Though there are mixed opinions about their customer service, users like the platform for its usability and advanced targeting options.

Pricing

  • You can use the platform for free with a limit of 50 responses.
  • The Business plan starts at $19.99/month. 

If you have already used the tool and wish to explore, check out this list of Qualaroo Alternatives

6. Google Forms: For Simple and Free Forms

google-froms-home-page
Source: Google Form

Google Forms is a go-to tool if your needs are pretty basic and you have a tight budget. It’s free and beginner-friendly, and you can easily set responses to be anonymous.

Read More: How to Make Google Forms Anonymous

Key Features

  • Integration with Google: If you have a Google account, you can use the platform and seamlessly integrate it with any other tool in the suite.
  • This includes Google Drive for storage, Sheets for analytics, and Workspace for communication.
  • Personalization: Add images, change fonts, and add a personal touch to your forms.
  • Form Publisher: This free anonymous feedback tool lets you automatically generate documents as Google Docs or PDFs from customer responses

G2 Rating: Workspace- 4.6/5 (4.2k Reviews)

Yes, it is free and user-friendly, and users appreciate it! Though it offers only basic customization, Google Forms is preferred by beginners and survey novices.

Pricing

Free

Hey, hold up! Here’s a list of Google Forms Alternatives you should check out.

7. Vevox: For Audience Engagement and Live Polling

vevox-homepage
Source: vevox.com

With Vevox, you can conduct anonymous Q&A sessions and live polling within trusted platforms such as Office 365 and MS Teams.  This helps you increase participation and engagement.

Key Features

  • Live Polling: With the help of AI, you can set up a poll in seconds and collect votes on sensitive issues. The different types of polls include Multiple Choice, Wordcloud, Open Text, Star Rating, and Slider Rating Polls.
  • Live Word Clouds: This helps add an element of fun and excitement to the polls.
  • Quizzes and Q&As: Set a countdown timer or speed scoring for quizzes and enable optional anonymity in the Q&A session. This will make feedback fun and honest!

G2 Rating: 4.7/5 (252 Reviews)

Users find the tool suitable for dealing with clients online. Plus, the demonstrations and explanations within the platform are extremely helpful for some.

Pricing

  • For businesses, the paid plan starts at $11.95/month. 
  • You can also take the free plan.

8. Mopinion: For Mobile-First User Feedback

screenshot-of-anonymous-feedback-tool-mopinion-homepage
Source: Mopinion

This Digital Experience platform helps you optimize your Web, App, and Email campaigns. Though the platform is a bit expensive compared to other anonymous feedback tools, Mopinion holds a good reputation. This is because of in-app insights and advanced integrations.

Key Features

  • Visual Feedback: Collect feedback by enabling your audience to click on any on-page elements and submit visual feedback.
  • Mobile-first Feedback: Use Mopinion SDK to get insights on in-app user behavior and transform leads into customers.
  • Analytics: Cross-tab and drill down data to compare various pages and organize the feedback with a search filter. It also supports reports coming from multiple countries in any language.

G2 Rating: 4.1/5 (28 Reviews)

A user shared a G2 review that they appreciate the custom styling and multiple-channel support offered by Mopinion.

Pricing

  • You can start for free.
  • The Standard Plan will cost you $259/month.

Do you think Mopinion matches up to be in this list of anonymous survey and feedback tools? Or is it a bit too pricey for you? If so, there are two more left in the lot!

9. Assembly: For Detailed Market Research

screenshot-of-the-anonymous-feedback-tool-assembly
Source: Assembly

Assembly is an AI-powered engagement platform that streamlines internal communications while organizing rewards and recognition. This employee experience platform helps build a sense of community and boosts the morale of an organization’s teams. Plus, anonymous surveys keep honest employee feedback flowing in.

Key features

  • AI Assistant: Dora AI acts as your work assistant and can provide you with search suggestions and quick insights.
  • Collaboration: Conduct daily standup and understand what you must prioritize for maximum output.
  • Rewards: Celebrate minor achievements to boost employee morale. Nominate top performers and gift them vouchers or cash awards.

G2 Rating: 4.8/5 (227 Reviews)

According to reviews on G2, Assembly is a fantastic tool for workplaces. A user shared that the tool helps them keep their employers updated and instant feedback.

Pricing

Assembly has a plan for each requirement.

  • Recognition costs $2/month, Engagement starts at $4/month, and the Digital HQ plan costs $6/month.
  • For a custom plan, you need to contact their team.

Over to the last contender!

10. Worktango: For Employee Engagement and Feedback

screenshot-of-worktango-home-page
Source: WorkTango

Worktango offers features like rewards, incentivized surveys, and leadership enablement for employee retention. The platform is easy to use, supports advanced third-party integrations, and connects with popular leadership tools.

Key Features

  • Employee Incentives: Award your employees 50+ pre-configured Incentives Templates or build your own. You can manage the incentives with the budget impact calculator.
  • Surveys: You get customizable templates to keep your employees engaged. Visualize open-ended questions with sentiment cloud and respond to the feedback with anonymous comments.
  • Custom Surveys: Try configurations such as confidentiality thresholds, reporting access levels, and granting access permission only to specific employees.

G2 Rating: 4.6/5 (792 Reviews)

Users like how the platform lets them recognize colleagues’ rewards. This keeps them motivated to work harder.

Pricing

Custom pricing

Phew! Let’s…

Wrap Up!

Was that a lot?

Choosing one of these anonymous feedback tools might initially seem a bit confusing. That’s quite normal. Take your time, analyze each feature, compare it with your requirements, and then decide.

What you need is a feature-rich, innovative, and budget-friendly tool that does not break the bank! And I believe SurveySparrow passes that test easily. But again, don’t take my word for it! Why don’t you take it for a free spin and see for yourself? Need a demo? We’ve got you there too!

Jump right in today!

Kate Williams

Content Marketer at SurveySparrow

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