Looking for some interesting 360-degree performance review questions to ask in your 360 degree feedback questionnaire?
Feedback is important for businesses and individuals alike. On one hand, companies want feedback from customers so that they can see where they are going wrong and what needs to be done. On the other hand, employers want feedback about their employees so that they can evaluate how they need to be compensated or given promotions.
So in this article, we are going to discuss example feedback questions for a 360-degree feedback questionnaire.
What is 360 degree feedback?
It is a way of gathering feedback anonymously about a specific employee from multiple people who work with the person in the company.
From direct reporting managers to juniors, everyone who interacts with the employee for work rates them on various parameters. Some of the parameters include leadership, communication, teamwork, job-related skills, interpersonal relationships, etc.
After the 360 survey questions are complete, we use them to formulate a report. This 360 report will show the strength of the employee and areas where they can improve. Also, the report will show the employee how others assess them, and what can be done about it.
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50+ Sample 360 Degree Feedback Questions to Ask in 2022
360 degree feedback usually asks a series of questions to the employer where the answers are on a rating scale. It gives employers the opportunity to get 360 employee feedback from seniors, juniors, and peers alike. The 360 surveys might even have open-ended questions that give the respondent an opportunity to offer detailed answers.
- Potential leaders
- Effective communication
- Problem-solving skills
- Inter-personal skills
360 feedback questions for managers
Businesses can use this to find out the potential of managers – as well as those who have the potential to be your managers one day. Here are 360 degree feedback questions to assess the current managers.
- Is the manager making use of their time properly?
- Do they treat each subordinate with respect?
- Have they been able to solve problems in an appropriate manner?
- Do they have the patience and fortitude to take tough decisions and wait for results calmly?
- Have they been able to handle pressure effectively?
- Is the manager able to inspire others in doing their job effectively?
- Does the manager reward good behavior with praise?
- How does the manager handle poor work?
- Does the manager provide constructive feedback that helps the recipient without coming across as rude?
- Does the manager work towards fulfilling the objectives of the organization?
360 feedback questions for potential leaders in your organization
- Does this employee produce good results?
- Do they use their time effectively?
- Have they been able to produce results consistently?
- Would this person be able to thrive under pressure?
- Are they on the right track to grow?
- Will they be able to communicate effectively with clients and subordinates?
- Do they take the initiative to come up with effective solutions to problems in the workplace?
- How do they treat their colleagues?
- Do they have good leadership qualities?
- Can they be trusted to take up projects and get results from it effectively?
- Do they encourage other employees to do the right thing?
- Does this person believe in the company’s values and mission?
360 feedback questions for effective communication
- Does the employee find it difficult to put their point across?
- Is the person someone who can be trusted to get their point across with minimum fluff?
- Does the employee take an effort to understand the point of view of someone else?
- Can the employee be put in a position where they need to be constantly communicating?
- Does the person have the ability to write appropriately without making errors in grammar usage or tone?
- Can the person communicate in a composed manner?
- Will the person be comfortable with taking down instructions?
- Will the employee thrive in a situation where they are supposed to pass information to different teams?
- Do they keep themselves updated about the latest regulations and policies?
- Can they present these policies in an easy-to-understand manner?
360 feedback questions for understanding problem-solving skills
- Does the person find it comfortable to address issues?
- Do they have the ability to constantly be on the run to solve problems?
- Does the person take efforts to understand the root of a problem?
- Is their approach to every problem logical and free from emotions?
- Does the employee analyze each and every aspect of the problem before solving them?
- Do they have a “can-do” attitude when it comes to problems? Or do they go on the defensive by passing the buck to others?
- Do they strive to collect information from different reliable sources and then look at the overall picture? Or do they try to solve it without any plan?
- Will they be able to detach themselves from the problem emotionally and focus on it objectively?
360 feedback questions for interpersonal skills
- Do other people enjoy working with this employee?
- Do other employees feel comfortable in the presence of this person?
- Does this person help create a culture where there is open communication?
- Does the person believe in making everyone around them feel valued and appreciated?
- The employee’s actions show their innate trust in others. Yes or no?
- Do you find the person emotionally mature?
- Do they have a positive outlook towards everything that happens in the office?
- Is the employee someone who makes everyone smile?
- Can the employee be considered a good team player?
- Do you think they are reliable?
- Would you be willing to work with this person directly for a few days? Does the thought of that make you feel happy or do you dread it?
- Does this person show empathy and compassion in the way they talk and behave?
- Are they someone who always acts professionally?
- Do you think this person is ethical?
360 degree questions for efficiency
- Is the person competent at handling all the tasks assigned to them?
- How efficient are they at understanding new concepts?
- Does their work methodology indicate that they are someone who will produce exceptional results?
- Will they be able to produce efficient work when the odds are stacked against them?
- Do they thrive under pressure?
These are some of the types of questions that will make your 360 degree feedback questionnaire extremely powerful. They help you understand many things about the employee specifically.
Remember that the intention of all of this is not to make the employee go on the defensive, but to make them more efficient.
Why is 360 degree feedback preferred over traditional appraisal methods?
- 360 feedback is an extremely powerful tool that helps employees grow and broaden their perspectives. This is due to the feedback and different perspectives of the people who interact with them on a daily basis.
- If they are willing to incorporate the feedback, they can change their personality and attitude. This also improves the output that they are able to achieve.
- 360 degree feedback doesn’t just focus on the performance of the person. But rather, it focuses on all aspects of the employee, starting from behavior to interpersonal skills.
- From helping employees find their blind spots, to making them understand how their actions affect the performance of their coworkers, a 360 degree feedback tool is an all-encompassing feedback solution.
When should you do 360 degree feedback?
The focus of 360 degree feedback review is to understand how employees behave with their peers, subordinates and superiors. It also takes into account how their behavior reflects on the company’s output.
So when you are doing a 360 degree feedback, it helps with creating a better culture too. We recommend using 360 degree feedback for your employees when there is a clear business strategy in mind, and your company wants to do the following:
- Understand what everyone thinks about each other
- Increase the effectiveness of teams
- Create a much better culture
- Improve existing HR systems
These are some of the reasons when you should invest in 360 degree feedback.
Benefits of 360 degree feedback
- Identifies employee strengths
- Helps uncover blindspots
- Offers multiple perspectives
- Encourages regular evaluation
- Increases transparency
- Provides insight into an employee’s work
- Delivers enhanced performance
- Creates an open culture
- Reduces bias
1. Identifies employee strengths
360 degree feedback reviews are one of the best ways to identify an employee’s strengths because there is an unbiased set of responses from different quarters.
It even tells you about the strengths of an employee in a particular area from inputs by superiors and subordinates. Based on this, managers can create custom plans that will help the employees work on their strengths.
2. Helps uncover blindspots
If you want your employees to keep improving, you need to uncover blind spots that might be stopping them from proving their mettle.
Since a 360 degree feedback program offers inputs from individuals who work in different capacities with the employee, there is a lot of potential to understand things that you might miss if the evaluation is only by one person.
3. Offers multiple perspectives
It doesn’t take a genius to figure out that the people in leadership roles rarely get rated by others in the organization.
But thanks to the anonymity that the 360 degree feedback questionnaire offers, juniors don’t have to worry about any repercussions. More often than not, it will also be an eye-opener for the leader, thanks to feedback from different quarters. It not only helps the ones in the top management but employees of other capacities too.
4. Encourages regular evaluation
One of the best things about 360 degree feedback is that it creates an atmosphere of improvement.
Everyone who is involved in the 360 degree feedback processes will understand that each part of their work and how they interact with others is taken into account. They will genuinely be moved to make things work.
When they see leaders taking steps based on the feedback, they will go out of their way to improve themselves too.
5. Increases transparency
360 degree feedback creates a sense of transparency among everyone who is in the workspace. The increased trust will result in better decision-making, better work performance, and a much better bottom line.
When the 360 degree feedback is executed properly, there is a lot of room for changing existing policies. It might also result in changes in the way things have been handled so far by the HR team. From hiring to retention practices, everything will be improved based on the feedback. It is a win-win for everyone.
6. Provides insight into an employee’s work
The main objective of 360 degree feedback is to understand how an employee’s work is affecting the company and their coworkers.
This goes beyond understanding the output of their performance. It also factors in interpersonal relationships and so on. Are they a cultural fit? Do they motivate the other employees who report to them or even their peers?
7. Delivers enhanced performance
By improving employee relationships and providing better clarity on what you expect, 360 degree feedback ultimately results in a performance boost.
Apart from creating a better work atmosphere, 360 feedback also helps in better employee engagement and retention. Since people’s feedback is given more importance here, they feel valued and willing to give more to the organization.
8. Creates an open culture
You cannot implement 360 degree feedback if you do not have an open culture. Why? Because you need to provide your employees with a sense of belonging.
They should trust the organization enough to be able to provide honest answers even though their identities will be anonymous. When there is an open culture, it empowers employees to share their thoughts freely without fear of any repercussions.
9. Reduces bias
Remember that in a 360 degree feedback process, the opinions are not only from a single source, but from everyone, including peers, subordinates, seniors, and so on.
Therefore, it gives an all-around opinion about someone rather than an assumption from a single person (usually the employee’s immediate manager). There are high chances of one person’s assumption being biased. But when there are a lot of people involved, it reduces bias.
How to administer 360 degree feedback in your office?
- Create a questionnaire
- Maintain confidentiality
- Explain 360 degree feedback
- Offer the 360 degree feedback questionnaire
- Analysis of the data
- Take appropriate action
Step 1: Create a questionnaire
The questions in a 360-degree feedback format are usually graded on a rating scale. They collect data on different aspects of the individual’s job performance, starting from leadership qualities to communication.
Printing the questions and handing it over to every stakeholder can be a tedious process, and not to forget, time-consuming as well. Using online survey tools like SurveySparrow helps you create surveys that will be smooth for the respondent to complete and easy for the survey creator to administer.
Step 2: Maintain confidentiality
If the respondent feels that everyone will see the answers and their names will be out, the chances of them being honest with their responses reduce significantly.
No one wants to publicly say that their reporting managers could be much better. They know that instances like this could affect their job prospects. So it is best to offer them anonymity so that you can get honest answers.
Step 3: Explain 360 degree feedback
This feedback process might not be familiar to everyone. To get the best results from it, make sure that you explain how it works, what is expected from each of the respondents, and how the results will be used by the organization.
Also, provide sample 360-degree feedback questions as a test so that the employees are not confused when the actual process begins.
Step 4: Offer the 360 degree feedback questionnaire
Once you have passed the above steps, ensure that you distribute the questionnaire to each of them.
If you are using SurveySparrow for sending the online survey, it is possible to make sure that the respondents can answer anonymously. If any of the employees have any questions, help them with navigating through it.
Step 5: Analysis of the data
Most of the online survey tools make it easy to analyze the survey results by putting them into a visual representation like charts, pies, graphs, etc.
Based on this, the organization will be able to make better business decisions. The results from the 360-degree feedback questionnaire will show you the strengths, weaknesses, and areas which need immediate improvement for the person.
Step 6: Take appropriate action
Share the feedback results with the employee and their direct reporting managers in the organization. Give them a comparison chart on how they are faring against their competitors.
Based on the feedback, you can pat them on the back for certain things. For areas of improvement, you can help the employee find ways to bridge the gap. Offer to train them or fund them for workshops which you think might be beneficial.