Learning Centre

Here we’ve put together a free collection of e-books, reports, tools, & more resources to help you grow & become an expert in all things you’re interested in. Pick your fav!

NPS Benchmarks
NPS Benchmarks

A good NPS score in one industry is not the same in another industry. NPS Benchmarks by SurveySparrow is a completely free & accessible repository of net promoter scores of your peers & competitors. Understand what your NPS score is telling you.

RateTheMeeting by SurveySparrow
RateTheMeeting by SurveySparrow

It is a completely free tool by SurveySparrow to help you power-up your online meetings. Participant feedback or Employee feedback of the meetings you conduct helps you analyze and spot the areas of improvements.

State of CS
State of CS 2020: Takeaways

The report reflects the research including professionals from 126 companies across the globe. The study revealed many critical attributes of Customer Success & can serve as a credible resource for Customer Success professionals for 2021.

SaaS Affiliate Calculator
SaaS Affiliate Calculator

SaaS Affiliate Calculator helps you accurately calculate the recurring commission you can earn through a SaaS affiliate program.

Margin of Error Calculator
Margin of Error Calculator

Margin of errors is the degree of error in results received from random sampling surveys. It represents how closely the views of your sample audience resemble the entire population & if the sample size you picked is suitable for the survey experiment.

Net Promoter Score Calculator
Net Promoter Score Calculator

Net Promoter Score helps you gauge customer/employee loyalty with a single question. Use the Net Promoter Score calculator to calculate the NPS score based on your responses.

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