How SurveySparrow Helped University of Arkansas-Fort Smith Fine Tune its Leadership Classes

Goal

The University of Arkansas-Fort Smith identified the need to explore and assess the efficacy of its leadership classes. Their goal was to have insight into employee performance outcomes and use the information gathered to precisely tailor coaching for its staff members and on areas that could benefit from additional support.

This way, they could fine-tune future courses and empower their employees by improving upon any gaps in required teaching to ensure mastery.

By leveraging effective feedback analysis, they could put efficient processes in place, illustrating effective measures taken by the leadership curriculum at the UAFS.

Challenges

When the team at the University of Arkansas-Fort Smith began looking for effective tools to conduct assessments, they quickly realized they needed a reliable solution. They required something that would enable them to accurately assess their employees’ performance without any hassle.

Solution

Before long, they discovered SurveySparrow through referral.

With fewer time-consuming tasks and streamlined input through one platform, the institution felt assured that its employees would receive appropriate evaluations. Not only was it efficient and reliable, but did not require dedicated personnel or extensive engineering.

Thanks to SurveySparrow, the UAFS was armed with an efficient tool to conduct assessments, allowing them to move forward without the stress that cumbersome reporting once produced.

Result

Eliminated Manual Assessments

Granular insights into employee performance

Improvement areas easily identified

The University of Arkansas-Fort Smith had a clear problem on its hands. They wanted something simple and effective to survey their employees in order to improve their performance management system. When SurveySparrow came along, it was like finding the perfect solution for the job. It allowed them to design questionnaires tailored to ask specific questions from each employee, followed by the ability to rate individual responses therein.

With the ability to do away with manual assessment and get granular insight into their employees’ performance, the UAFS easily identified improvement areas. Collectively, this enabled them to implement life coaching initiatives solely centered around catering to what the employees were doing well or not.

Specifically, two university departments-the Center for Economic Development and the Center for Professional and Business Development used the SurveySparrow tool to evaluate their professors. The university plans to continue using SurveySparrow every six months, to assess the performance of new classes.

Overall, SurveySparrow has been an effective solution for the University of Arkansas, helping them to achieve their goals and overcome challenges.