NexaLearning enhances leadership training with customized 360-feedback

Goal

NexaLearning identified the need for an efficient and customizable way to deliver 360 feedback for their leadership training programs. With a rapidly growing client base
and diverse course offerings, they realized the importance of capturing and leveraging feedback effectively.

Their goal was to provide a seamless feedback experience for both coaches and participants. Using the insights collected, they aimed to enhance client satisfaction, improve course effectiveness, and maintain their reputation as a leading training institute.

Challenges

NexaLearning recognized the transformative power of 360-degree feedback in leadership development programs. However, their previous tool was being changed to where it would not work with what they needed any more. So, they started looking for a tool that would work for their clients and would also help to simplify the time involved in administering it.

Solution

After doing thorough research, NexaLearning decided to go with SurveySparrow as their top choice. They found it super easy to create 360-degree feedback surveys that seamlessly fit into their existing training programs. The best part was that SurveySparrow’s 360 Assessments had an intuitive interface and robust customization features, which made the whole process a breeze and super efficient.

The ability to tailor questions for different clients, customize the cover page on reports, and provide a personalized experience enables NexaLearning to gather reliable data. Moreover, they no longer needed to manually upload all participants, as SurveySparrow allows for bulk contact uploads.

Results

Enhanced client satisfaction and engagement

Improved course effectiveness and relevance

Streamlined feedback collection and analysis process

The ability to customize feedback surveys has led to more relevant and actionable insights for participants. Additionally, the comprehensive reports empowered the coaches to deliver impactful feedback sessions, fostering deeper leadership development and growth.