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Top 10 Microsoft Forms Alternatives for 2024

Parvathi Vijayamohan

2 January 2024

10 min read

Are you searching for Microsoft Forms alternatives after using it for a while now?

Whether you are a Mac or a Windows user, you have probably heard at least one joke about Microsoft. But love it or hate it, Microsoft 365 remains one of the most popular office software suites in 2023. Those users include over a million companies worldwide according to Statista.

And it’s no surprise why. For existing users of the product, Microsoft Forms is easy to kick off and use. It integrates well with Microsoft 365, and is a nifty little tool for collecting and analyzing data in Excel.

In this blog, we’ll cover:

  1. Microsoft Forms Alternatives
  2. FAQs on MS Forms
  3. Why should you use an alternative to MS Forms

Microsoft Forms Alternatives: The Top 10 in 2023

At the same time, Microsoft Forms has its fair share of downsides. So, without further ado, let’s dive into the top 10 Microsoft Forms alternatives for 2023.

1. SurveySparrow

Microsoft Forms alternative - SurveySparrow homepage

Ranked as the #1 survey software by softwareworld.co, SurveySparrow has flown a long way since 2017 – from a survey tool to an omnichannel feedback solution.

So if you want an online survey software, one that helps you improve the experience of your product, employee, and customer journeys, SurveySparrow is just what you need. It is also one of the most pocket-friendly solutions out of all the Microsoft Forms alternatives on this list.

🛠 Features:

  • Conversational interface: Make your surveys feel human with multiple question types, custom logic (Skip & Display) & variables
  • Survey types: Go classic, chat, NPS, 360° feedback or offline.
  • Advanced survey tools: Get creative with 500+ templates, video backgrounds, multi-language surveys, answer randomization, question morphing, and multi-file upload
  • Whitelabeling: Make your forms match your brand with custom rebranding (Logo, CSS, Domain, Email, SSL)
  • Survey shares: Expand your reach with SMS, email, embed, weblink, MS Teams, Slack, QR Codes, chatbot for website or SurveySparrow Offline survey app
  • Automation: Give manual effort a miss with survey redirect, 4,500+ integrations, webhooks, API, and real-time reporting
  • Follow-ups: Never miss a beat with feedback alerts and management, response tracking, survey reminders, case management, and recurring surveys

🚫 Cons:

  • Developer support for the advanced CSS feature.
  • A learning curve due to SurveySparrow’s breadth of features.

🔑 Entry price: $0/month. 

💳 Pricing plans: 

  • Personal, Business, NPS, 360° Assessments with sub-plans. 
  • Custom quotes for custom solutions under Business, NPS and 360°.

⭐️ Ratings & reviews (G2): 4.5 (957)

This alternative to MS forms can be used for 14 days (for absolutely free).

2. JotForm

Microsoft forms alternative - Jotform homepage

JotForm has an easy form builder and a multitude of payment gateways. These features make the platform especially popular with nonprofits and e-commerce brands.

JotForm’s biggest strength, however, is its immense template library – 10,000 templates for every purpose from lead generation to event sign-ups.

And if you want to view responses on the go, you can integrate JotForm with your preferred RSS reader app for easy viewing.

🛠 Features⭐️ Pros🚫 Cons
• Drag-and-drop builder
• Custom rebranding (CSS)
• Mobile-only forms
Entry price: $0/month. Free for up to 5 forms with JotForm branding.Custom domains and white labeling only for Jotform Enterprise users.
• Customizable templates
• 30+ payment gateways
• Survey share options: website embed, email link, weblink
Pricing plans: Bronze, Silver, Gold, and Enterprise. 50% off for nonprofits and educational institutionsLimits on forms and payment submissions under all paid plans, except Gold.
• Approval flows
• 100+ integrations, webhooks & API
• Report builder
Ratings & Reviews (G2): 4.7 (808)Support is limited to a web form. No live chat support or demos.
• Form widgets
• 30-day money-back guarantee
• Form notifications & alerts
Survey types: Classic, cardClunky and outdated template design.
Survey features: 10,000+ templates, drag and drop form elements, themes, conditional logic, question shuffling, auto-save

3. SurveyMonkey

SurveyMonkey homepage

SurveyMonkey comes with a vast bundle of tools that lets you do just about any survey.

In addition, they offer specialized products, such as Usabilla for real-time customer feedback, and TechValidate that converts customer feedback into social proof, like case studies.

Moreover, SurveyMonkey’s recent relaunch as Momentive has scaled the platform to a whole new level. Their goal is clear: to offer powerful enterprise solutions for experience management. With this level of ambition, it will be interesting to see where SurveyMonkey goes next.

🛠 Features⭐️ Pros🚫 Cons
• 15 + question types
• 1800+ pre-written questions
• Audience panels
Entry price: $0/month under the Basic plan.Features limited under the Basic plan. No piping, randomization, custom variables, or uploads.
• White labeling
• Team collaboration features
• Survey share options: emails, social media, weblinks, embedded, pop-ups
Pricing plans: Business and Personal. Business plans start at $25/month/user. Discounts on Business plans for 3 or more people.Costly for early-stage startups and small businesses.
• Branching and conditional logic
• Custom reports
• Automated emails
Ratings & reviews (G2): 4.4 (17,383)No live chat support. Phone support is only available for Premier, Team Premier, and Enterprise plans.
• Webhooks
• Offline data collection
• Results dashboard
Survey types: NPS, online surveysAn overwhelming array of tools and features.
Survey features: Survey Genius scores, granular randomization, 200+ templates, multilingual surveys, text analysis, custom variables

4. SoGoSurvey

sogosurvey

Made in Virginia, SoGoSurvey is a comprehensive platform for quizzes, CX, employee engagement, and online surveys.

The best part about SoGoSurvey is that, like Microsoft 365, it’s packaged as a suite of tools for different needs. From the primary survey tool to custom solutions for CX and EX, it has everything you need for your data collection efforts.

🛠 Features⭐️ Pros🚫 Cons
• Unlimited survey creation
• Custom rebranding
• Basic & advanced question types
Entry price: $0/month with a free 10-day trialLack of helpful features under Free plan like custom Thank You messages, variable question sequences, or result downloads.
• Anonymous surveys
• Automatic scoring for quizzes
• Admin dashboard
Pricing plans: Individual and Business. Individual plans start at $25/month. Business plan quotes on request.No transparency in Business pricing. Quotes only on request after sharing contact details.
• User controls
• API
• Closed-loop feedback alerts
Ratings & Reviews (G2): 4.6 (60)Certain question types are inaccessible to Individual users.
Survey types: Online surveys, polls, quizzesDull and outdated form design
Survey features: Basic and advanced question types, advanced skip logic, custom messages

5. Typeform

Microsoft Forms alternative - Typeform homepage

Typeform takes the approach: ‘Less is more.’ With its sleek interface and stripped-down features, Typeform works well across all devices and browsers.

But what sets Typeform apart? The Logic Jump feature. Unlike other survey builders, users can create their own question logic paths with unlimited Logic Jumps. How cool is that!

🛠 Features⭐️ Pros🚫 Cons
• Unlimited forms and surveys
• Free API
• Logic Jumps
Entry price: $0/month for 3 forms. Free trial of paid features.Steep pricing for early-stage startups and individual researchers.
• Answer piping
• 500+ integrations with Zapier
• Video conversation software
Pricing plans: Basic, Plus, Business. Basic plans start at $25/month.The Basic plan is limited to 1 user and 100 responses/month.
• Webhooks
• Payment calculator
• Chatbot
Ratings & Reviews (G2): 4.5 (485)Multilingual forms in only 25 languages. Typeform itself is available in only English and Spanish.
Survey types: Online surveys, quizzes, forms, polls, testsNo in-built analytics or reporting feature.
The survey features: Hidden fields, email notifications, link previews, file uploads

6. Google Forms

Google Forms homepage

Google Forms is an excellent tool for quickly creating efficient forms. The best part? It’s free and easy to set up. All you need is a Google account.

Google Forms is an incredibly easy MS forms alternative to edit on both desktops and your phone. In addition, the results can be quickly converted to spreadsheets on Google Sheets to create custom reports.

What’s more, you can expand Google Forms’ functionalities with add-ons and the App Script feature. But, as we’ll see, it does have some drawbacks.

🛠 Features⭐️ Pros🚫 Cons
• 300 editable form elements
• Customizable themes and fonts
• Question skip logic
Entry price: $0/monthLogic options are great for basic forms but not for more complex needs.
• Direct form sharing to social media
• Automatic response summaries
• Data export (CSV, Excel)
Pricing plans: NoneNo in-built filters to pinpoint specific data.
• Response alerts
• Add-ons
• Apps Script
Ratings & reviews (G2): 4.6 (10,782)Does not natively accept e-signatures or payments.
Survey types: Forms, quizzesNo customizable templates for organizations.
Survey features: Page branching, multiple question types, automatic grading, locked mode for quizzes

7. Paperform

Microsoft Forms alternative - Paperform homepage

Paperform is great for building forms fast for landing pages, payment, or product pages.

Moreover, users love it because of the platform’s slick design and ease of use. You can add fields and type the text directly into the form like how you would type in a doc.

Compared to Microsoft Forms, Paperform’s forms and fields are mobile-friendly. At the same time, the platform has some downsides, as we’ll see below.

🛠 Features⭐️ Pros🚫 Cons
• 300+ customizable templates
• Custom rebranding
Entry price: $15/month. 1-week free trial.Pricing is steep for the entry-level tiers.
• Integrations with Zapier and Integromat
• Inbuilt booking software
Pricing plans: Essentials, Pro and Agency.Limited UI customization & post-submission integrations for lower price tiers.
• Results and reports
• In-built analytics
Ratings & Reviews (G2): 4.6 (32)Currently no feature for custom reporting.
Survey types: Payment forms, product forms, donation forms, subscriptionsCustomer support is limited to chat with no option to book a demo.
The survey features: 22+ question types, partial submissions, auto-save and resumes for respondents, website embeds, pagination

8. Formsite

Formsite homepage

Is form security your top priority? Then, Formsite might be the software you need.

With field encryption and viewer permissions, Formsite is a reliable tool for collecting sensitive data. Moreover, Formsite’s interface is simple and professional.

However, users might find it visually boring. Also, there isn’t much to distinguish it from other survey software.

🛠 Features⭐️ Pros🚫 Cons
• API access
• ReCAPTCHA
Entry price: $0/month with a free 14-day Pro trial.Pricing is steep for the entry-level tiers.
• Payment integrations
• 3rd party integrations
Pricing plans: Deluxe, Pro 1, 2 and 3, and Enterprise. Deluxe plans start at $24.95/month.Deluxe plan limited to just 5 forms per month.
• Custom reports
• Data import and export
Ratings & Reviews (G2): 4.6 (27)Platform hard to navigate with limited customization options
Survey types: Online formsForms are easy to edit but visually bland.
The survey features: Link multiple forms, delete blocks, multi-select

9. Wufoo by SurveyMonkey

Microsoft Forms alternative - Wufoo homepage

With a history dating back to the 90s, Wufoo is one of the web’s oldest online form builders. So perhaps that’s why Wufoo’s forms look a little clunky!

Still, the forms are incredibly easy to customize if you know your CSS.

Additionally, Wufoo is compatible with WordPress. So if you are looking for an easy survey builder for your WordPress website or blog, look no further.

🛠 Features⭐️ Pros🚫 Cons
• Theme designer
• Rebranding
Entry price: $0/monthWufoo forms are visually outdated and lack an intuitive UI.
• Real-time notifications
• Workflows
Pricing plans: Free, Starter, Professional, Advanced, Ultimate. Starter plan at $19/month.The Free version has limited features.
• Information hosting and storage
• Report generator
Ratings & Reviews (G2): 4.2 (280)Lacks live chat and onboarding support for advanced features.
Survey types: Web forms, mobile forms, HTML5 forms
Survey features: 400+ form templates, question branching, and logic, file uploads, payment acceptance

10. LimeSurvey

Microsoft Forms alternative - LimeSurvey homepage

What if you don’t wish to pay for survey software? In that case, LimeSurvey has an ace up its sleeve: you can download its software code for free and completely customize it as you like.

As a popular open-source survey tool, LimeSurvey offers data hosting and storage on its servers – as well as the option for users to self-host.

Thanks to LimeSurvey’s open-source agility, you can use it for all types of research applications.

🛠 Features⭐️ Pros🚫 Cons
• Multi-language forms
• Developer support
Entry price: $0/monthHard for beginners to learn and use.
• Custom rebranding
• Social media integrations
Pricing plans: Pricing plans: Free, Basic, Expert, and Enterprise. Basic plan starts at $24/month.Software is manageable only from a web interface.
• Notifications, form alerts
• Unlimited questions and responses
Ratings & reviews (G2): 4.1 (29)Basic statistical and graphical analysis.
Survey types: Online surveysNewbies to open source may require developer support.
Survey features: 30+ question types, skip logic and branching, piping and micro-tailoring, panel integration

Microsoft Forms Alternatives: 6 Reasons to Switch

If you’re considering Microsoft Forms alternatives, you’ve experienced the following problems or more:

  • Microsoft Forms is maddeningly short on form types. For instance, it has basic online surveys, polls, and quizzes. But it does not include SMS surveys, NPS, or 360° assessments.
  • It’s only available for users of Microsoft 365. So testing the tool on its own is currently impossible if you don’t have a Microsoft account and an Office 365 subscription.
  • Microsoft Forms has a limited number of templates that are mobile-optimized (not mobile-friendly).
  • It offers limited customization options.
  • Form authors have two modes of survey sharing: within and outside the organization. However, respondent profiles from outside the organization are set to anonymous. This makes it hard to get insights into them.
  • Microsoft Forms is short on advanced features like question and answer logic, custom workflows, and integrations with third-party apps. To get those, you have to upgrade to Microsoft Forms Pro.

Pro offers advanced branding, question types, and data analysis through its integration with the Dynamics 365 Customer Voice software.

FAQs:

Which is better MS forms or Google Forms?

There is no definitive answer as to which is better, MS forms or Google Forms. They both have their own strengths and weaknesses. MS forms are perhaps a bit more difficult to use than Google Forms, but they offer more customization options. Google Forms are simpler to use but may not be as versatile.

What is Microsoft Forms used for?

Microsoft Forms is a tool that allows users to create and share surveys, polls, and questionnaires. It is a part of the Microsoft Office suite, and is available as a web-based application or as a mobile app. Forms can be used for a variety of purposes, such as market research, customer feedback, and event planning.

Which survey tools are better than Microsoft Forms?

1. SurveySparrow

2. SurveyMonkey

3. QuestionPro

– Typeform

Wrapping Up

With all these software options and their features, it’s going to be hard for you to find the perfect solution immediately! That’s why we recommend giving them a try before you buy.

to make your search easier, here’s a list of features to look for when choosing your preferred Microsoft Forms alternatives . Choose wisely, and happy surveying!

Parvathi Vijayamohan

Growth Marketer at SurveySparrow

Fledgling growth marketer. Cloud watcher. Aunty to a naughty beagle.

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