Back to Webinar Home
Elevating Customer Experience using SurveySparrow-Salesforce Integration
32 minutes
Speakers

Sahil Sharma
Senior Solutions Engineer
Watch Sahil Sharma, our Senior Solutions Engineer, share how to set up the integration and collect feedback data at different customer touchpoints. You can discover new ways to utilize Salesforce to its full potential.
Topics covered in this session:
- Overview of Salesforce CRM.
- How SurveySparrow can assist the CRM.
- Setting up the SurveySparrow-Salesforce integration.
- Managing lead generation using the integration.
- Closing the post-purchase feedback loop using the integration.
- Upcoming enhancements to the integration.
Explore More Webinars
View All
Evangelism
What an ex-rockbander can teach about Rockstar Customer Experience.
See how stagecraft tactics—showmanship, audience rituals, surprise activations, and storytelling—can be applied to CX design to create captivating, stage- worthy experiences that leave lasting impressions.
Analytics
Monitoring Survey Data with Executive Dashboards.
Master building executive dashboards that display real-time survey KPIs, customizable metrics, trend trackers, and automated reports so leaders can spot issues, track progress, and make informed strategic decisions.
Evangelism
Make Customer Experience Your Go-to Marketing Strategy.
Discover how to leverage CX as a marketing channel with feedback - driven storytelling, user- generated content, social proof widgets, and referral incentives—fueling word - of - mouth, boosting acquisition, and turning customers into advocates.