Make Customer Experience Your Go-to Marketing Strategy
About
Customer Experience Management is the new ‘it’. And when you make it the part and parcel of your existing marketing strategy, you are knocking all the birds at one go!
Bring the focus back to your customers, as it always should be!
Join our webinar as we speak with Patrika Alis Cheston about integrating aspects of customer experience into the existing marketing processes to build a satisfied, loyal customer base.
Key highlights:
- How to build aspects of customer experience management into your existing marketing strategy
- Strategies for tailored marketing to build customer loyalty based on customer activity
- Methods to create brand advocates with referral programs, events and consistent engagement opportunities
- ‘Ask the Expert ‘ Q&A session
Hosted by
Patrika Alis Cheston
Customer Experience Expert
Patrika is a marketer turned Customer Experience expert with a diverse background in both B2B and B2C initiatives. Her innovative and energetic way of speaking makes her a show-stopper.
Moderated by
Evita Liz Eldhose
Sales and Relationship Manager, SurveySparrow
Evita is the Sales and Relationship Manager at SurveySparrow, helping customers in on-boarding and creating highly engaging surveys.