A Quick Comparison
| SurveySparrow | Typeform | |
|---|---|---|
| NPS Platform | YES | NO |
| 360° Assessment | YES | NO |
| Automated Workflows | YES | NO |
| Whitelabelling | YES | NO |
| Email Share | YES | NO |
| Contact Management | YES | NO |
| Custom Reports | YES | NO |
| Executive Dashboard | YES | NO |
| Ticket Management | YES | NO |
| Offline Surveys | YES | NO |
Pricing
| Starting price | $19 | $25 |
| Basic | 500 Responses / Month | 100 Responses / Month |
| Business vs Elite | 100k Responses / Month | 10k Responses / Month |
Ranked G2’s #1 Fastest-Growing Product, 2020.
Not to brag or anything. Here are the client testimonials in G2 about the SurveySparrow vs Typeform.
10 Reasons to Switch to a Typeform alternative
We’ll list them out. Alongside, you’ll know why it would be beneficial for you to opt for a Typeform alternative that can do more than just surveys.
Brand Identity matters to you
White-label, not just a survey. Customize everything to reflect your brand.
- Configure URLs with your unique domain
- Pixel-perfect the end-user survey appearance with CSS
- Add your own Email ID to share surveys
- Customize your Email Surveys; the subject, body, everything!
- Add brand logo, color palette, font.
Why it Matters
- People find it a bit hard to trust a 3rd party at a pivotal customer touchpoint
- White-label & establish trust with respondents by proving authenticity
- Make use of all opportunities for promoting your brand
Omni-channel data collection
Collect data from multiple channels. Capture & study in a unified manner, on your reporting module.
- Email surveys with Recurring feature to automate
- SMS surveys, fully configurable. Get higher open rates
- In-built social share for Facebook & Twitter
- Multiple, unique trackable weblinks
- No-code Embedding. Deploy as a chatbot for website
- Bot for Slack & MS Teams
- Email embed on popular email marketing tools
- Scannable QR codes for swift access
- Mobile SDK for a seamless experience
Why it Matters
- Waste time & struggle with data from multi-channels
- Analyze omnichannel performance. Use the best performing channel for your data collection process
Contacts Management & Segmentation
Sort, segment, and manage your contacts effortlessly.
- Import an entire database even with quick CSV, Excel Contact Import
- App-specific Import from your everyday tools like Salesforce, Hubspot, Google Contacts, Intercom
- Smart lists/Dynamic Contact list
- Response history by the respondent
Why it Matters
- Waste time on manually importing contacts and getting overwhelmed with a disarrayed list of contacts
- Import easily, create & handle lists, and run your surveys through a highly targeted audience
Offline Data Collection
Collect data anywhere, anytime, even without an active internet connection.
- Use our in-built offline survey app
- Available on App Store & Playstore
- Add any number of offline devices
- Create offline surveys, theme it, configure auto-sync options
Why it Matters
- Don’t stutter your data collection when the internet gives away
- Download our offline survey tool, create your survey, add devices you want, and set out for remote data collection. Don’t let the internet handicap you
In-built NPS Module
Track your Net Promoter Score. Measure & improve customer loyalty.
- Track NPS trends over the week, month, year
- View responses each from Promoters, Passives, Detractors
- Close the loop with response management
- Assign agents to each unhappy client. Check the status from ticket-raise to resolution
- Integrate easily Workflows & Alerts. Receive rule-based alerts. Keep your team posted
Why it Matters
- Don’t end up investing on a separate NPS platform and then juggling feedback
- Get everything done with one tool. Seamlessly incorporate NPS in your feedback
In-built 360 assessment module
Conduct omni-directional performance review & management. Boost employee productivity.
- Upload an employee’s details at one go
- Invite employees for assessments easily
- Understand Strengths, Areas of Improvement, Hidden Strengths, & Blindspots of each employee
- Get custom reports with a dedicated personal development plan
- Customize your employee 360 assessment reports, just the way you want
Why it Matters
- Avoid investing in a separate employee 360 platforms and then juggling feedback
- One tool, many solutions. For both your customers and employees
Advanced Reports & Analysis
Slice & dice data. Get rich insights and make meaningful sense to your data.
- Capture data in real-time
- Get rich insights from real-time reports. Export easily as PDF, SPSS, CSV, Excel
- Filter responses with our Advanced Reports Filters & create customer views
- Cross tabulate responses with Compare feature
- Schedule & automate reports to your inbox at any time
- Share reports externally as links
- Understand customers better with sentiment analysis & word cloud
Why it Matters
- Don’t just sit on top of responses and leave valuable data around due to a weak reporting module
- Get the right business insights, make data-driven decisions, and grow
Users, roles, & sub-accounts
Manage your account & permissions easily. Set visibility without a hassle.
- Manage visibility & accessibility of your surveys with roles & permissions
- Set up multiple sub-accounts under a single parent account. For your department, team, or clients
- Handle survey visibility using Teams & Folders
- Centralized billing with zero hassle
Why it Matters
- Make audience management simple. Ensure a smooth checkout throughout
- Get more work done with a single platform
Round-The-Clock Customer Support
Get in touch with us anytime you want and for anything.
- Phone, email, or chat
- We’re just a call away
Why it Matters
- Why wait in line for eternity just to get an answer?
- Support is at the heart of our business & culture. Rest assured, we’re with you always
Data Center Of Your Choice
Improve speed & accessibility by enabling a custom data center for your project. Ensure your data is within preferred geographical limits and be compliant with GDPR or EU norms, hassle-free.
Addressing the elephant in the room. Pricing.
The Essentials plan of Typeform starts from $35 for 1000 responses, while SurveySparrow offers the same at
just $19. $49 spent at SurveySparrow can get you 10,000 responses & more when you need to pay at least $59 for
the same in Typeform.
The price gap gets glaringly obvious as we go up the plans. To collect 100K responses, you will be spending a
whopping $900 in Typeform, but just $449 in SurveySparrow can get you the same & much more, like NPS, Custom
dashboard, Automations, Workflows & even a Customer Success Manager. Let that sink in!
Quarterly
Yearly
Enterprise
Automate, gather, analyze and
act on every conversation
to craft world-class experiences.
Custom response limits
Custom share limits
Contact UsWhat happens when I hit the
responses limit?
See all features
Business
Best for mid-size businesses to
scale up customer & employee
experience.
$199USD
- Per Month
- • Billed Quarterly
30,000 Responses Per year
200,000 Email shares per year
Free TrialWhat happens when I hit the
responses limit?
See all features
NPS® + CX Suite
Take charge of your customer experience
journey with NPS®, CES and CSAT.
Custom response limits
Custom share limits
Contact UsSee all features
Advanced
Scale up your performance reviews with
customizable 360 assessments.
For 100+ Assessments
Custom 360 Reports
Contact UsSee all features
Looking for a free plan? 
50 responses per month- 3 Active Surveys
- Upto 10 Questions Per Survey
- Classic & Chat Surveys
- Self Notifications
- Custom Reports Filter
- Share Via Link, Embed, QR Code, Email
- Response Notifications
- Embedded Survey
- Zapier Integration
