Why SurveySparrow over Typeform?

Hi there! Browsing through the best Typeform alternatives? You sure are in the right place. We were just telling Shawn the same when he asked why he should make the switch. Glad you could make it as well. But before that. Typeform has been around since 2012, and they have a pivotal place of their own in the survey domain when it comes to design. And, for this, we’d love to give them a quick shoutout. :)

With that said, if you’re here to evaluate us as a Typeform alternative, or simply looking for an alternative to Typeform, let us tell you one thing. You’re already one step closer to creating & running experience management programs that win you customer hearts and not just deals. So, let’s evaluate SurveySparrow vs Typeform.

Before we get into SurveySparrow vs Typeform, here's an educative video to help you make a meaningful decision. Are you asking the right questions? The Enterprise market alone loses around 60 billion USD owing to software failures. Ask right. Choose right.

A Quick Comparison

SurveySparrowTypeform
NPS PlatformYESNO
360° AssessmentYESNO
Automated WorkflowsYESNO
WhitelabellingYESNO
Email ShareYESNO
Contact ManagementYESNO
Custom ReportsYESNO
Executive DashboardYESNO
Case ManagementYESNO
Offline SurveysYESNO

Pricing

Starting price$19$35
Basic vs. Essentials1000 Responses/ Month100 Responses/ Month
Basic vs. Essentials100k Responses/ Month10k Responses/ Month

Ranked G2’s #1 Fastest-Growing Product, 2020.

Not to brag or anything. Here are the client testimonials in G2 about the SurveySparrow vs Typeform.

SurveySparrow is one of the most rapidly growing experience management platform, & is ranked #1 as the fastest growing product in G2

10 Reasons to Switch to a Typeform alternative

We’ll list them out. Alongside, you’ll know why it would be beneficial for you to opt for a Typeform alternative that can do more than just surveys.

Brand Identity matters to you

White-label, not just a survey. Customize everything to reflect your brand.

  • Configure URLs with your unique domain
  • Pixel-perfect the end-user survey appearance with CSS
  • Add your own Email ID to share surveys
  • Customize your Email Surveys; the subject, body, everything!
  • Add brand logo, color palette, font.
Why it Matters
  • People find it a bit hard to trust a 3rd party at a pivotal customer touchpoint
  • White-label & establish trust with respondents by proving authenticity
  • Make use of all opportunities for promoting your brand
SurveySparrow offers more intuitive features than Typeform.

Omni-channel data collection

Collect data from multiple channels. Capture & study in a unified manner, on your reporting module.

  • Email surveys with Recurring feature to automate
  • SMS surveys, fully configurable. Get higher open rates
  • In-built social share for Facebook & Twitter
  • Multiple, unique trackable weblinks
  • No-code Embedding. Deploy as a chatbot for website
  • Bot for Slack & MS Teams
  • Email embed on popular email marketing tools
  • Scannable QR codes for swift access
  • Mobile SDK for a seamless experience
Collect data from multiple channels to capture & study all the information in a unified manner, on your reporting module.
Why it Matters
  • Waste time & struggle with data from multi-channels
  • Analyze omnichannel performance. Use the best performing channel for your data collection process

Contacts Management & Segmentation

Sort, segment, and manage your contacts effortlessly.

  • Import an entire database even with quick CSV, Excel Contact Import
  • App-specific Import from your everyday tools like Salesforce, Hubspot, Google Contacts, Intercom
  • Smart lists/Dynamic Contact list
  • Response history by the respondent
With SurveySparrow's thoughtfully designed contact management & segmentation capabilities, sort & manage your audience, effortlessly.
Why it Matters
  • Waste time on manually importing contacts and getting overwhelmed with a disarrayed list of contacts
  • Import easily, create & handle lists, and run your surveys through a highly targeted audience
With Typeform you get to create pretty surveys, but SurveySparrow helps you do more than just surveys.

Offline Data Collection

Collect data anywhere, anytime, even without an active internet connection.

  • Use our in-built offline survey app
  • Available on App Store & Playstore
  • Add any number of offline devices
  • Create offline surveys, theme it, configure auto-sync options
SurveySparrow lets you collect data anywhere, anytime, even without an active internet connection.
Why it Matters
  • Don’t stutter your data collection when the internet gives away
  • Download our offline survey tool, create your survey, add devices you want, and set out for remote data collection. Don’t let the internet handicap you

In-built NPS Module

Track your Net Promoter Score. Measure & improve customer loyalty.

  • Track NPS trends over the week, month, year
  • View responses each from Promoters, Passives, Detractors
  • Close the loop with response management
  • Assign agents to each unhappy client. Check the status from ticket-raise to resolution
  • Integrate easily Workflows & Alerts. Receive rule-based alerts. Keep your team posted
SurveySparrow lets you accurately measure & improve customer loyalty.
Why it Matters
  • Don’t end up investing on a separate NPS platform and then juggling feedback
  • Get everything done with one tool. Seamlessly incorporate NPS in your feedback

In-built 360 assessment module

Conduct omni-directional performance review & management. Boost employee productivity.

  • Upload an employee’s details at one go
  • Invite employees for assessments easily
  • Understand Strengths, Areas of Improvement, Hidden Strengths, & Blindspots of each employee
  • Get custom reports with a dedicated personal development plan
  • Customize your employee 360 assessment reports, just the way you want
Track your Net Promoter Score. Measure & improve customer loyalty.
Why it Matters
  • Avoid investing in a separate employee 360 platforms and then juggling feedback
  • One tool, many solutions. For both your customers and employees
SurveySparrow helps you manage experience journeys end-to-end.

Advanced Reports & Analysis

Slice & dice data. Get rich insights and make meaningful sense to your data.

  • Capture data in real-time
  • Get rich insights from real-time reports. Export easily as PDF, SPSS, CSV, Excel
  • Filter responses with our Advanced Reports Filters & create customer views
  • Cross tabulate responses with Compare feature
  • Schedule & automate reports to your inbox at any time
  • Share reports externally as links
  • Understand customers better with sentiment analysis & word cloud
Conduct omni-directional performance review & management. Boost employee productivity.
Why it Matters
  • Don’t just sit on top of responses and leave valuable data around due to a weak reporting module
  • Get the right business insights, make data-driven decisions, and grow

Users, roles, & sub-accounts

Manage your account & permissions easily. Set visibility without a hassle.

  • Manage visibility & accessibility of your surveys with roles & permissions
  • Set up multiple sub-accounts under a single parent account. For your department, team, or clients
  • Handle survey visibility using Teams & Folders
  • Centralized billing with zero hassle
Get rich insights and make meaningful sense to your data with SurveySparrow.
Why it Matters
  • Make audience management simple. Ensure a smooth checkout throughout
  • Get more work done with a single platform

Round-The-Clock Customer Support

Get in touch with us anytime you want and for anything.

  • Phone, email, or chat
  • We’re just a call away
Manage visibility & accessibility of your surveys with roles & permissions.
Why it Matters
  • Why wait in line for eternity just to get an answer?
  • Support is at the heart of our business & culture. Rest assured, we’re with you always

Data Center Of Your Choice

Improve speed & accessibility by enabling a custom data center for your project. Ensure your data is within preferred geographical limits and be compliant with GDPR or EU norms, hassle-free.

Addressing the elephant in the room. Pricing.

The Essentials plan of Typeform starts from $35 for 1000 responses, while SurveySparrow offers the same at just $19. $49 spent at SurveySparrow can get you 10,000 responses & more when you need to pay at least $59 for the same in Typeform.

The price gap gets glaringly obvious as we go up the plans. To collect 100K responses, you will be spending a whopping $900 in Typeform, but just $449 in SurveySparrow can get you the same & much more, like NPS, Custom dashboard, Automations, Workflows & even a Customer Success Manager. Let that sink in!

Yearly
Monthly with annual contract*
BASIC

All the integral features to get started with data collection

Starting At

$

Per Month

Everything in Free +

300 Responses / Month

900 Email Shares / Month

Unlimited Questions

Display Logic

Skip Logic

Scoring

10,000 Contacts

Share Via Email, Social Media, Email Embed, Web URL

Schedule Close Date

Phone Number Validation

Data Exports (CSV, PDF, XLS)

Generate Custom Charts & Reports

500 APIs Per Day

Google Sheets Integration

Facebook Pixel Integration

FREE

Everything you need to set your survey project in motion. Get a feel of the tool.

Starting At

$

Per Month

Three Active Survey Projects

50 Responses Per Month

10 Questions Per Survey

Classic & Chat Surveys

Self Notifications

Custom Reports Filter

Workspaces

Share Via Link, Embed, QR Code

Response Notifications

Embedded Survey

Unlimited Users

1500+ App Integrations With Zapier

100 APIs Per Day

Microsoft Teams Integration

Google Analytics Integration

Slack Integration

Elite
Elite

Opted by businesses looking for a custom solution. Contact us for a personalized quote.

Everything in Enterprise +

Above 100k Responses/ Month

More than 10 Users

Custom Data Center

IP Whitelisting

Sub-Account Management

Single Sign-On (SAML)

Custom API Limits

Custom Billing

Mutual NDA

Dedicated Customer Success Manager

Password Policy*

Audit Log

* Scheduled to be released in 4 weeks

Business

Perfect for small teams. Premium features to grow your business seamlessly.

Starting At

$

Per Month

10k Responses / Month

30k Email Shares / Month

2 Users Included

White Labelling

Upload Logo & Fav Icon

Add Logo To Reports

Smart Contact List

Case Management

Share Via Email, Social, Email Embed, Link, QR Code, SMS

Constant Sum

Custom CSS

1 Free Custom SSL

File Upload

Custom Domain Name

Export To SPSS

24/5 Email & Chat Support

Phone Support

Multi-Lingual Surveys

1000 APIs Per Day

Custom Workflows

Share Reports As Links

Survey Redirects

Multiple Thank You Pages

Variables/Hidden Fields

Question & Answer Piping

Randomization

Accept Payments

Customizable Email Templates

Send Reminders

Expressions

Cross Tabulation

Recurring Surveys

Password Protected Surveys

Send Copy of Responses

Social Meta Tags

monday.com Integration

HubSpot Integration

ActiveCampaign Integration

AWeber Integration

Mailchimp Integration

Slack Integration

Google Analytics Integration

Google Tag Manager Integration

Google Sheets Integration

Microsoft Teams Integration

Zendesk Integration

MOST POPULAR
NPS Enterprise

Opted by businesses looking for a custom solution. Contact us for a personalized quote.

Everything in Premium +

Unlimited NPS Projects

More than 10k Responses/ Month

More than 10 Users

Custom Data Center

IP Whitelisting

Executive Dashboard

Sub-Account Management

Single Sign-On (SAML)

Custom API Limits

Custom Billing

SMTP Relay

Mutual NDA

Dedicated Customer Success Manager

Password Policy*

Audit Log

* Scheduled to be released in 4 weeks

NPS Basic

Perfect for SMBs. Unleash the true power of NPS. Maximize efficiencies.

Starting At

$

Per Month

Everything In Free +

Three Active NPS Projects

1000 Responses / Month

3000 Email Shares / Month

2 Users Included

10,000 Contacts

Advanced Follow-Up Question

Default Workflows

Smart Contact List

5 Widgets

Share Via Email, In-App, Web Link, Email Embed, SMS & SDK

Tags & Themes

Webhooks

1000 APIs Per Day

Data Exports (CSV, PDF, XLS)

Multi Lingual Surveys (Manual)

Facebook Pixel Integration

Google Analytics Integration

Google Tag Manager Integration

Google Sheets Integration

NPS Free

For early-stage start-ups. Your first step towards, building a brand.

Starting At

$

Per Month

One Active NPS Project

50 Responses / Month

1 User Included

1000 Contacts

Contacts Submission History

Insightful Dashboard

1500+ App Integrations With Zapier

3 Widgets

Share Via Link, Embed

100 APIs Per Day

Unlimited Users

Embedded Survey

Microsoft Teams Integration

Google Analytics Integration

Slack Integration

360 Assessments

Simplify performance reviews. Create people development plans. Build a winning team!

Price Calculator

SurveySparrow's progressive pricing ensures most value as the avg. price per assessment decreases as your team grows. Only unique assessments are charged, users added as Evaluators/Approvers are not

Please enter a number above 10

$

/per year

$79 per user assessment


What’s Included?
  • 2 Admin Users
  • 360 Survey design & Customization
  • CSS Customization
  • Survey Scheduling
  • Set Auto-Close Date
  • Automated & Manual Reminders
  • Self, Peer, Manager & Custom Reviews
  • Personal Development Plans
  • Employee Friendly Feedback Reports
  • Custom Emails
  • Custom 360 Reports
  • Employee Portal
  • Webhooks
  • Download Responses as .CSV & .XLSX

Want to add more Admin users?

Contact Sales >

* If you cancel subscription before 12 months, you will be charged 50% of the remaining amount in the annual contract

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