Build highly engaging, conversational surveys effortlessly
Share surveys easily across various channels
Draw inestimable insights from survey results
Take actionable measures based on survey insights
Best Survey Tool - Overview Data has changed the way in which businesses function. Online survey tools have entered the picture and made the process of data collection simple and efficient. While the traditional methods of surveying made one huff and puff, technology has brought in data collection tools which undoubtedly has made feedback collection easier and worthwhile. Having the best survey tool by your side is what you need to gather the data and feedback you need to revamp your business for the best. The best survey tool can run the show efficiently compared to the costly option of hiring a team to do the survey & collect feedback for you. The online surveys which the best survey tool creates are potent tools which are capable of obtaining customer feedback anywhere, anytime. Therefore, finding the best survey tool that you can work with for your business needs should be considered a priority. The insights that online surveys yield has the power to help you even pivot your business model to adapt to customer & market requirements.
With online survey software, you can gather crucial feedback from clients and understand their point of view better. Best survey tool helps you understand the gap between what you provide and what customers expect in actual. Consequently, you can tweak your product/services to tailor-fit their needs and serve them better. When customer experience improves, it directly reflects business growth. Isn’t it obvious why owning the best survey tool out there can turn things around for your business! Keep customers at the center-point with the best survey tool that acts as an all-encompassing customer satisfaction software, employee engagement software, customer feedback software or a market research software.
Therefore, having a mediocre survey tool isn't sufficient; settle for only the best survey tool. However, how will you differentiate the best survey tool from an ordinary one? We bring you some must-have features that the best survey tool must have up its sleeve.
The best survey tool boasts of an interface that's engaging, elegant, and simple. Online surveys are infamous for being boring & a waste of time. However, with the best survey tool, you can change this very idea with little efforts. Therefore, the interface of the tool must be sleek and offer a refreshing experience to respondents. As a result, the survey completion rates improve, and you get high-quality data at your fingertips. The best survey tool removes the issue of survey fatigue out of the equation by helping you create engaging surveys.
The best survey tool must help you automate repetitive tasks like sharing the same online surveys periodically. This is where features likerecurring surveys comes handy. Once you configure when and how frequently must the surveys be shared, the best survey tool takes care of things from there. You can expect the survey responses pouring in from the automated surveys which you scheduled with the recurring feature. Consequently, you can save time, efforts, and manage resources effectively. Why expend time on activities that can be easily automated?
The best survey tool must always have multiple survey share options. Traditional survey methods made it very difficult for sharing surveys, but the best survey tool helps you reach your target audience in more than one ways. As a result, respondents have much flexibility to pick a channel of their choice in order to complete the survey. Therefore, reach your target audience through email surveys, multiple web links, embedded surveys, SMS surveys, and more!
If there is one feature that the best survey tool should provide, then it is a vast repository of popular survey templates. These survey templates come handy to businesses while drafting surveys for various needs. The templates must contain thoroughly researched questions that fetch pertinent data from customers. Be it market research survey, customer satisfaction survey, 360 feedback survey, or voice of customer survey, and the best survey tool must have it all.
The best survey tool must come with a powerful reporting system that turns raw data into refined information. The tool must help you gather rich insights and create reports that give a 360-degree view of the survey results. In addition, with advanced reports filters, winnow out the data you wish to pinpoint and uncover crucial conclusions. The whole purpose of data collection is futile if you are unable to gather pertinent information from it.
Conditional logic branching is one of the most important features the best survey tool must possess. Contrary to traditional survey methods, the best survey tool helps you create not only visually-striking surveys but also smart ones. By smart we mean, the survey asks only what's relevant to users and skips the rest. Therefore, you can avoid bombarding your audience with irrelevant questions. When you ask what pertains to the respondents, you get a higher quality of responses, as a result.
Your survey tool is an essential part of the marketing machinery. Therefore, the search-and-choose process requires careful considerations. Don’t settle for anything but the best survey tool for your various business purposes. How will you zero-in on the best one? Here are some pointers to help you out.
The ability to onboard clients without any hassle is a much-desired feature that the best survey tool must provide. If the trouble starts right from onboarding, the customer experience suffers tremendously.
The customers enter data and information that may be personal and valuable. Therefore, choose only the best survey tool that assures data security. Protect the customers’ data and prevent misuse at any level using the best survey tool’s security features.
The users are bound to hit a hiccup sometime or the other while using a survey platform. Therefore, the support team of the tool must be adept in handling and resolving the issues quickly. This is where having the best survey tool pays off. With FAQs, tutorials, help articles, and dedicated support team, the best survey tool ensures customers face little hurdle while using the survey tool.
Picking the best survey tool helps you keep your wallet heavy. Paying hefty amounts for a mediocre tool is not wise. Therefore, picking the best survey tool ensures you meet your business requirements and data collection objective at affordable pricing.
We have given you different pointers to help you choose the best survey tool. Here’s how SurveySparrow is easily one of the best survey tools around to suit your various business needs.
SurveySparrow offers not one but two modes of online survey creation. With chat-like surveys and conversational forms, you have dual interface survey software. Doesn’t that qualify as the best survey tool?
SurveySparrow’s best survey tool comes with the recurring survey feature to automate periodic surveys. Once you configure when and how frequently you wish to send the surveys, SurveySparrow handles the rest. Don’t waste time on manual activities that can be easily automated!
SurveySparrow doesn’t lighten your purse with its pricing. With affordable pricing to suit all business needs, go ahead and get started with the best survey tool.
SurveySparrow offers free resources to help business with their data collection process. With a vast repository of survey templates, you can create online surveys in a blink- be it market research survey, customer feedback survey, or NPS surveys. In addition, calculate your Net Promoter Score using our free NPS calculator.
SurveySparrow’s best survey tool helps you collect data and feedback both online and offline. Our offline survey app helps you to collect data even if there no internet!
"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing..."
Digital Producer at Heat + Deloitte Digital
Market Intelligence & Strategy Manager at Paysafe
Business Manager at Brella
Founder at Parisa Consulting
Business Advisor at Exceeding Limits