Engineer smart, engaging surveys that draws the best feedback
Spread your surveys far and wide via various platforms
Extract valuable insights from survey results
Chart out well-laid out plan of action based on survey results
Free Online Survey Software has revolutionized the very process of collecting feedback. From paper questionnaires, telephonic interviews, to one-to-one interaction, it’s now the time of free online survey software. Switching from these offline modes and entering the online realm comes with unmatched benefits that can help businesses worldwide.
The universal attention an online survey software enjoys now solely attributes to the fact that businesses, however big or small, heavily rely on feedback from their customers. A single tweet is enough to taint the most prominent brands out there. Thus it is a no-brainer that companies are ever-willing to go that extra mile to keep their customers happy. And the easiest way to accomplish this? Bag a great free online survey software to gather light on their opinions.
Gathering customer feedback is a vital process in business as it is this feedback which helps you improve your brand. Using a free online survey software is the best way to make that happen. Before you choose the tool that you want to work with, here are some of the features that you need to look for in a free online survey software:
A free online survey software should be able to create both simple & complex reports that can unearth data valuable for the business. Creation of reports must not be complicated and should be quickly done at the click of a button. The reports generated by the free online survey software is necessarily the crucial part of the survey process, and the result depends on how the follow-up action is taken.
A free online survey software should have the ability to do branching. What does it mean? The ability to skip questions for respondents based on their previous answers. If a customer replies ‘No’ to a question, the questions that follow must pertain to that ‘No’ alone. Conditional branching feature offered by the free online survey software skips this question for the particular respondent thus saving valuable time.
The ability to segment customers into groups by the free online survey software can go a long way in targeting the right people. Segmenting customers based on their age, job location, title, previous responses, certain keywords and such can increase the conversion rate as the surveys are sent to the correct people. Audience Management is a valuable feature to have in free online survey software.
The free online survey software that you choose should have a vast repository of templates with preloaded questions that cover popular use-cases. Not only does it help the business to send surveys without much planning & efforts, but also gives the brand an example of how surveys are to be prepared. In fact, the free online survey software that comes with the ability to edit from the set of pre-loaded questions is a great pick.
Choosing the best free online survey software for your business is a quintessential step which must not be rushed. It is best to devote some time to ensure you have got the best free online survey software rather than switching tools when major roadblocks hit you. So before you venture out, round up on your requirements. What do you aim to do with the free online survey software? Who would be the target audience? How useful is the tool regarding the interface, the availability of the support team, and so on.
The first quality that you need to look for in any free online survey software should be its ability to create highly actionable reports. Remember, the entire exercise of surveys is to get customer feedback and work on them accordingly. This is precisely why it is advisable to work on a few free online survey tools before you zero in on the right one for you. There are a few aspects which are a must-have for any free online survey software. Have a look at them here:
It is evident that the free online survey software you pick must have an attractive interface and doesn’t put off your audience. Often overlooked, the power of a sleek interface in a free online survey software directly translates into higher completion rates and cleaner responses.
How do you choose a free online survey software when you have zeroed in on two tools which have the same features? There is only one answer for it. Find the free online survey software which has a separate training module and is known for its impeccable customer support. No matter how much training is given to the employees working with the brand, there are times when they hit a roadblock because of lack of technical expertise and deeper understanding. This is why taking the services of free online survey software that has dedicated support anytime is a must.
Remember that your customers give away their important data with the assurance that it will not be misused in any way. As a business, it is your sole responsibility to safeguard the data of your customers and ensure that it doesn’t land in the wrong hands. Look for free online survey software that has airtight security and doesn’t compromise the data in any manner.
There is a lot of free online survey software in the market, and most of them have features that are extremely useful for the business. However, here are few pointers which will make you switch to SurveySparrow as you free online survey software.
When you sign-up with SurveySparrow, you are bagging a free online survey software that’s the world’s first and only multi-format survey platform. Conversational forms, or chat-like surveys, SurveySparrow provides an interface that spells sleek. All you need to do is swipe a button to switch the end-user view for your surveys. Neat for a free online survey software, isn't it?
With SurveySparrow, you have in hand a free online survey software that boasts of a rich dashboard. Employing which, you can effortlessly gain crucial insights from your survey responses. Surveysparrow’s free online survey software has histograms, bar graphs, pie charts, as a part of the advanced reporting module to give you a 360-degree view of survey results.
SurveySparrow's free online survey software offers a host of the most popular templates that covers various business domains. Be it customer feedback, employee satisfaction, post-event or market research surveys, take your pick and create your survey in a blink.
Picture a free online survey software capable of sending out fully-automated pulse surveys periodically? Wouldn’t you want to have one such free online survey software in your kitty? With SurveySparrow, that’s precisely what you get. Just configure the initial survey settings, and the rest is taken care of.
Create smart surveys with Surveysparrow’s free online survey software that asks only the relevant questions to the audience. In this manner, you can avoid asking a Slytherin feedback about Professor McGonagall. Skip logic and display logic are vital features offered by the free online survey software which will help you achieve this. Ask smart to get smart responses.
Sign up with the free online survey software that SurveySparrow offers and see for yourself the difference it makes. Create your first survey, share it generously across various online channels like email surveys, social media, web links, and so on or offline viz offline survey app, gather insights from survey results and chart out an actionable plan. Innovate and impact!
SurveySparrow is an awesome survey software when it comes to completion rate. It helped me get 93% of completion rate for my recent survey, which I got below 25% with another tool.
CEO at Xdesigns, USA
Entrepreneur at i9 Sports, USA
Partner at I5C Digital, Thailand
Founder at Parisa Consulting, USA
Managing Partner at Mindless Tower Productions Inc, USA
Business Advisor at Exceeding Limits, USA