Online Survey Tools help organizations make better decisions

Online Survey Tools

Gather feedback efficiently & make well-informed decisions with the help of Online Survey Tools.

What are Online Survey Tools?

Online survey tools are SaaS solutions that help organizations make better decisions and move to the next level. With online survey tools, you can create surveys, share to your audience, collect feedback, and analyze the responses.

Unlike the traditional surveys, online surveys are quick and cost-effective. You can build an online survey with your preferred online survey tool and share to your contacts with the time it takes you to have a cup of coffee. Most of the online survey tools come with a free plan, which makes it even more appealing to your budget.

Today, with an outspread number of platforms in the likes of Email, Social Media, SMS, Website and many more, you can effortlessly reach your target audience and collect their valuable feedback.

How Online Survey Tools Work

The following infographic will get you an extensive idea on how online survey tools work.

How does an Online Survey Tool Work

Advantages of Using Online Survey Tools

Being a great solution to reach and engage with your audience, Online Survey Tools come with a lot of advantages over traditional surveys.

Save Your Time With Online Surveys

Creating a survey, distributing to the audience and analyzing the results are all done online. With predefined templates, it takes only a few clicks to build your survey. The best part is you will see the results as your start responding.

Reduced Cost

Compared to traditional surveys, online survey software are way more affordable as you don’t need to go one by one with a paper.

Ease Your Survey Creation with Templates

Online Survey Tools provide proven templates. Creating your first survey is just a few clicks away.

Reach Your Audience Through Multiple Channels

With Online Survey Software you can amplify reachability of your surveys through multiple channels in the likes of Social, Mobile, Web, and Email.

Collect Responses Anonymously

Sometimes surveys are advised to be confidential so that the responders feel more comfortable to provide open and honest feedback. It will also help improve the completion rates of the survey.

Make Quicker Decisions

Having your information available online, you can make better decisions in a quick time. And online survey tools are ultimately built for that.

Use Cases of Online Survey Tools

1. Customer Survey

Online survey tools help you collect customers’ feedback with which you can oversee how happy your customers are with your products/services. Once feedback is collected, you can analyze the insights, optimize the same and improve the quality of your products or services.

2. Employee Survey

If you’re looking to build a great workplace, online survey tools might be the best solution for you. It lets you create a remarkable work culture by understanding what your employees are looking for in your organization. You can check employees’ engagement, know how satisfied they are with the job, analyze how happy they are with the benefits, or identify the reasons behind attrition if that were the case.

3. Net Promoter Score

With online survey tools, you can check your brand’s Net Promoter Score and understand how likely your customers would recommend your company to their colleagues or friends. Moreover, you could improve the NPS by optimizing the current pitfalls.

4. Market Survey

Online survey tools let you validate your business idea. If you’re launching a product or planning to provide a particular service, you can do your market research with it. You can thus understand the requirement of your customers and deliver exactly what they are looking for.

5. Website Feedback

With website feedback surveys, you can convert anonymous visitors to customers. You can collect their attributes and feedback, understand their needs, and eventually convert them. Placing an embedded survey on your website, you can optimize your web experience, improve your product or service, and talk to your prospects.

How to Find The Best Online Survey Tool For Your Business?

To finalize an online survey tool for your business, you ought to go through few parameters to ensure that you’re choosing the best feedback software for your business. If your requirements match and the pricing doesn’t axe your wallet, you could go with the chosen online survey tool. Following are the major facts you have to consider before deciding a survey software:

Higher Survey Completion Rate

No one is going to go with a boring survey till the end. You need to offer an engaging and personalized experience to your survey takers. If not, the responders will drop the survey halfway and such survey fatigue is bound to affect the completion rate staggeringly. So ensure your survey software offers an unconventional, engaging experience.

Easy-to-use Platform

The ease of use is certainly a primary reason to choose any software product. No one wants to sit for long hours and learn how to use it. It is supposed to be a learning-as-you-go approach. Sign up for the account and explore the entire journey only if you can do it smoothly.

Meeting your Requirement

The fundamental parameter to decide a survey software is its features. Before looking into the features, you need to have a clear picture of your survey goals. This way, it will be easier for you to research on a survey tool’s features and decide to freeze it.

One of the most important features you must consider is automation. If the survey software comes with recurring and reminder functionalities, it will help you a lot in terms of saving man-hours. You can set things once and for all and the survey system will take care of itself.

Superior Timely Support

You just can’t compromise it. You need to get a timely response from your survey software support team whenever you’re stuck. A support that assures round the clock assistance makes you to go with it.

Pricing Within Your Budget

Surveys are truly an essential part of a business. But every business may not keep apart a huge budget allocated for surveys. Let’s break it down further. If an established company can afford to invest heavily in market research, it may not be the story of a startup or a mid-sized company. It is important that a survey software be affordable.

Looking for Online Survey Tools that
suits your business?

Try SurveySparrow.

Go Conversational to Get Higher Completion Rates Than Ever!