Net Promoter Score® Software

Turn customers
into promoters

Provide a flawless customer experience using Net Promoter Score.

Grow your business with a continuous feedback loop

How to get started with your
NPS Software

Make NPS a business routine

Segment your audience using custom fields.

Segment audience with custom fields

Uncover deeper insights by sorting your NPS using custom fields like location, date of feedback submission, etc. Segment your customers instantly and adopt different follow-up strategies.

Collect feedback from your customers periodically.

Collect Feedback Periodically

Schedule surveys for periodic intervals. Configure the survey settings once and forget about it. Set up a cyclic feedback system. Automate the process; save your time and efforts.

Share surveys after a definite interval using throttling feature.

Throttle your surveys

Don’t bombard your customers with one NPS survey after another. Why annoy them when you can throttle surveys and ensure no respondent is surveyed until a configured time? Enter the days, 90 for example, and the batch of respondents will be surveyed only after a quarter.

View your customers’ journey using NPS software.

View customer journey

Inspect and understand the complete journey of a customer and their experience with your brand. With the feedback from all their interactions, map the customer journey clearly and identify the pain-points.

Integrate with your day-to-day applications easily.

Integrate with any
day-to-day app of yours

Create workflows using webhooks.

Webhooks

Connect different apps using API

API

Integrate different applications using Zapier.

Zapier

Create efficient workflows and execute tasks.

Workflows

A Quick Peek at the Reviews

Head over and read through what users say about us!

You’re in good company

Read all about how Heat + Deloitte Digital effortlessly de-cluttered their data collection using SurveySparrow.

"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing..."

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Know how wydr increased their customer engagement by 20% with SurveySparrow.

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent..."

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Learn how SPB web solutions increased qualified prospects with SurveySparrow.

"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an efficient way..."

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Read all Stories  

Net Promoter® and NPS® are registered trademarks and Net Promoter Score and Net Promoter System are trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.