Top 8 Yotpo Alternatives & Competitors in 2025

If you’re looking for a perfect Yotpo alternative, we’ve compiled the eight best alternatives in the reputation management and online review management space.

Here are they:

SurveySparrow
Judge.me
Bazaarvoice
Birdeye
Reviews.io
Feefo
Stamped.io
Fera.ai

We’ve broken down these alternatives in detail, covering pain points, features, and pricing. Whether you run an eCommerce store, a product-based business, or even a service-based business, there’s an option tailored to your needs. We’ve also explained why each tool is a better alternative.

Before we dive in, let’s first understand a bit about Yotpo.

About Yotpo

Yotpo is a popular platform that helps businesses turn one-time shoppers into lifelong customers through SMS and email marketing, reviews, and loyalty programs.

But why are we discussing alternatives? That’s a great question.

While Yotpo is a powerful tool that has transformed the way businesses approach retention, it may not be the perfect fit for everyone due to pricing, feature limitations, or specific business needs. Moreover, if building or managing your reputation is your primary use case, Yotpo might fall short in that area.

Let’s understand why.

Without further ado, let's jump into the top Yotpo alternatives.

1. SurveySparrow

SurveySparrow’s Reputation Management software is a top-rated alternative to Yotpo.

About SurveySparrow?

SurveySparrow is a reputation management platform that helps businesses turn reviews into

a growth engine. It enables brands to gather customer insights, boost sales, and build a strong online presence by managing reviews effectively.

Unlike Yotpo, SurveySparrow’s dedication is building and managing Reputation sets them apart, making it easier for businesses to understand customer sentiments, focus on things that matter, and improve brand reputation at every single touchpoint.

Why It’s Better Than Yotpo

AI-Driven Insights: SurveySparrow’s AI-powered sentiment analysis provides deeper insights about every review that your users have written

Tailored Pricing Plans: They have more flexible pricing and customization options. Pay only for the features you use.

Automated Workflows: The platform automates most of your repetitive work in the form of automated workflows, reducing significant amounts of manual effort.

Multichannel review collection: Their Multi-channel review collection helps your brands with amazing brand reach.

Overview of the key features

Unified dashboard for managing online reviews from 100+ locations
Automated workflows for review responses
Advanced analytics
AI-driven sentiment analysis
Customer Feedback collection through interactive surveys

Use Cases

Utilize a centralized platform to manage and respond to customer reviews from various channels.
Marketing teams: Implementing automated, personalized review responses that maintain a brand voice.
Incorporating reviews into marketing campaigns to adjust messages or promotions that resonate better with the audience.
Implement automated responses for common queries to improve efficiency and consistency in customer communication.

And 20+ use cases across all business and team sizes

Pricing

Let’s start with a demo first, and then we can discuss the pricing. We truly believe pricing shouldn’t stop you from experiencing the demo. There’s so much more we can offer beyond just the price.

Talk to our team.

2. Judge.me

If you're looking for a cost-effective alternative to Yotpo, Judge.me is a great choice.

About Judge.me

Judge.me is a product review platform focused on collecting and displaying product reviews to drive sales conversions and build customer trust. It’s a much more affordable alternative to Yotpo.

Yotpo primarily caters to larger businesses that require complex, enterprise-level features with in-depth analytics modules, while Judge.me provides all the essential features and analytics tools needed to collect and display product reviews—with a sole focus on improving sales.

Why It’s Better Than Yotpo:

Basic Functionality Focus: Lower pricing with a free plan that helps you achieve your goal with simplicity.

Lower Cost: It’s highly affordable, offering unlimited review requests even in the free plan. It also includes advanced Q&A features for better customer engagement.

User-Friendly Interface: Drag-and-drop customizable widgets that are lightweight and fast-loading.

Overview of the key features:

Unlimited review requests via email and SMS
Q&A feature to engage customers
Google Shopping integration
Multi-language support
Review carousel and customizable widgets

Use Cases:

Small and medium-sized businesses looking for an affordable review platform.
eCommerce stores focused on Google Shopping integration.

Pricing:

Judge.me offers a Free plan for businesses to test the waters, while their Paid plan (Awesome) starts at $15/month. [More details on pricing here]

3. Bazaarvoice

Bazaarvoice is one of the smartest choices if you’re serious about reputation building—making it an ideal alternative to Yotpo.

About Bazaarvoice: Bazaarvoice helps brands build trust and credibility through its UGC-based content review platform. The primary pain point it addresses is enabling businesses to leverage user-generated content (UGC) reviews to enhance trust and credibility, ultimately driving more sales. Bazaarvoice is ideal for brands looking to collect and distribute UGC across multiple sales channels.

Why It’s Better Than Yotpo:

Wider Reach: Bazaarvoice offers content syndication to multiple retailers, allowing your brands to have a wider reach beyond your website’s traffic.

Advanced UGC Collection: Bazaarvoice specialises in collecting diverse forms of UGC review collection like image, social media and video reviews and it also offers AI-driven moderation and insights for the reviews that you’ve collected.

Robust Moderation Tools: Bazaarvoice offers features to particularly review the quality and the authenticity of your reviews through it’s content moderation capabilities

Better for large-scale businesses: Bazaarvoice is an enterprise product mainly built for large businesses. If you’re looking for a simpler platform to collect and display product reviews, Yotpo might be a better fit.

Overview of the key features:

In-depth analytics and reporting
Social commerce capabilities
Fraud detection to ensure genuine reviews
Global reach with extensive partnerships

Use Cases:

Enterprise brands looking for large-scale content syndication.
Companies focused on increasing conversions through social proof.

Pricing

Bazaarvoice does not display pricing publicly. Their website states, "Demo first, then pricing."

Discover if Bazaarvoice is suitable for your business needs —Pricing details here!

4. Birdeye

In the world of reputation building, Birdeye is one of the best alternatives to Yotpo.

About Birdeye: It helps businesses generate and manage customer reviews across multiple platforms, improving their online brand reputation. Birdeye also offers better automation tools than Yotpo. In addition to automation, it provides AI-powered review management, customer feedback collection, and competitive benchmarking, making it an excellent choice for multi-location businesses.

Why It’s Better Than Yotpo

Broader Review Collection: If you’re serious about brand reputation, Birdeye offers comprehensive features to enhance user experience at every touchpoint. It collects reviews from multiple platforms like Google, Facebook, Yelp, and other industry-specific sites, whereas Yotpo gathers reviews only from your website.

Advanced Analytics & Deeper Integrations: Birdeye provides detailed analytics to help you analyze every review with customer sentiment insights. It also allows integrations with various review platforms, enabling you to respond to all reviews from a single place.

Reputation-Focused: Unlike Yotpo, which primarily focuses on product reviews for e-commerce, Birdeye is built to enhance overall brand reputation.

Use Cases:

Businesses with multiple locations needing centralized review management.
Service providers looking for improved reputation tracking.

Overview of the key features:

Automated review requests via email & SMS
Social media listening and engagement
Customer messaging and interaction tools
Local SEO optimization

Pricing

Birdeye offers customized pricing based on your business needs. Simply enter your email on the pricing page to explore their options.

Check out Birdeye’s pricing details here.

5. Reviews.io

About Review.io: Reviews.io is redefining reputation management as a smarter alternative to Yotpo. It helps businesses collect, manage, and showcase customer feedback with seamless integrations.

Why It’s Better Than Yotpo

Cost-Effective Pricing: When it comes to cost, Reviews.io is much more affordable than Yotpo, offering a similar feature set. While Yotpo caters to large businesses, it often lacks the flexibility needed for small or mid-sized businesses.

Multi-Channel Review Management: Reviews.io provides comprehensive multi-channel review management, allowing businesses to build trust organically. You can collect customer reviews from Google, Facebook, your website, and multiple other platforms—all from one place.

Superior Customer Support: Reviews.io is known for proactive and world-class customer support, whereas Yotpo’s support doesn’t have the best reputation.

Multi-Faceted Review Collection: You can collect reviews in the form of videos, text, and images. Reviews.io also offers features that let you display these reviews to the right audience, helping improve conversions.

Overview of the key features:

SMS & email review collection
Reputation management tools
Customer photo and testimonial features
Video review collection

Use Cases:

eCommerce stores wanting to leverage video reviews.
Small businesses looking for an affordable review platform.

Pricing

Reviews.io offers a 14-day free trial on every paid plan, with pricing starting at $99/month.

Find all the details on Reviews.io’s pricing here.

6. Feefo

Feefo is a strong alternative to Yotpo, especially for businesses focused on building a trusted reputation. More than just collecting feedback, Feefo helps you analyze customer sentiment to understand what they truly mean.

In an era where many reviews lack authenticity, Feefo stands out by specializing in verified customer feedback, ensuring that every review comes from a genuine purchase. Unlike Yotpo, Feefo prioritizes authenticity and transparency, making it a great choice for brands that value customer trust.

Why It’s Better Than Yotpo

Go Beyond Just Collecting Reviews: Feefo offers customer surveys, an NPS calculator, video review collection, and more—helping you focus on the bigger picture beyond just gathering reviews.

Flexible Integrations: Yotpo is heavily integrated with Shopify. If your business website isn’t hosted on Shopify and you need more flexible integration options, Feefo is a great choice.

User-Friendly Interface: Yotpo’s interface can be complex, while Feefo provides an intuitive and easy-to-use platform that simplifies reputation management.

Overview of Key Features:

Multi-channel feedback collection
Customer engagement and response automation
Customizable review display widgets

Use Cases:

Businesses focused on trust-building through verified reviews.
Companies needing fraud detection in reviews.

Pricing

Feefo’s pricing starts at €99 + VAT, with customizable pricing options available.

Click here for a full breakdown of Feefo’s pricing.

7. Stamped.io

Step up your reputation management game with Stamped.io, a leading alternative to Yotpo. Stamped.io helps businesses enhance customer engagement through reviews and loyalty programs. The product is easy to set up with multiple feature offerings that helps you give your customer a voice.

Why It’s Better Than Yotpo

Integrated Loyalty Programs: Stamped.io’s strong focus on integrating loyalty programs into your customer feedback collection process is considered a superior add-on whereas Yotpo’s lacks this dedicated focus on customer loyalty programs.

Simplified Onboarding and User Interface: The interface is clean, intuitive, and built for a smooth user experience. Unlike Yotpo, which can feel complex, Stamped.io keeps things straightforward.

No Pricing Surprises – Stamped.io has clear, upfront pricing. With Yotpo, pricing can sometimes be unclear, leading to unexpected costs.

Overview of Key Features:

Photo and video reviews
Customizable widgets for showcasing reviews
Google and Facebook integration
Loyalty and rewards program

Use Cases:

Product Reviews & Ratings – Empower your customers by collecting and showcasing high-quality, verified reviews to build trust and drive conversions.
Visual User-Generated Content – Enhance your marketing efforts by leveraging customer photos and videos to create more authentic engagement.
Net Promoter Score (NPS) Tracking – Strengthen brand credibility by measuring customer satisfaction through site and brand reviews.
AI-Powered Insights – Unlock valuable customer trends with smart data analytics, helping you make informed business decisions.

Pricing

Stamped.io’s basic plan starts at $19/month, with different options depending on your business size.

Everything you need to know about Stamped.io’s pricing is here.

8. Fera.ai

If you're searching for a smarter Yotpo alternative, Fera.ai should be the tool you look out for. Fera.ai is an AI-driven social proof platform that helps businesses automatically collect photo, video, and text reviews and show them in a visually appealing way to your shoppers.

Why It’s Better Than Yotpo

AI-powered automation for collecting reviews: Collecting reviews is no more a manual task that you should be worried about. Fera.ai simplifies that with its AI-driven solution. With Fera.ai, you can automatically collect reviews from your target group and show-case them on your product.

Social proof pop-ups for real-time engagement: More than just collecting the reviews, the platform provides features that help in making the reviews beautiful and display it in a way that delights the end-user and confidently go ahead with the purchase.

More affordable for small businesses: If you’re just starting out, Fera.ai is a much more budget-friendly alternative to Yotpo.

Overview of Key Features:

Customizable widgets to display reviews
Multi-language support
AI-driven smart widgets for social proof

Use Cases

Review collection: Sending automated review requests to customers after a purchase to encourage them to leave feedback

Review customization: Selecting which reviews to display, customizing the look and feel of review widgets on the website to match brand aesthetics.

Review filtering and moderation: Ability to approve or decline reviews before they are displayed on the site, addressing any potentially negative or inappropriate content.

Pricing:

Fera.ai offers a free plan to get you started, with paid plans starting at just $7/month.

Find all the details on Fera.ai’s pricing here.

Wrapping Up

Choosing the right reputation management tool is crucial for building trust and credibility. Whether it’s Feefo’s verified reviews, Stamped.io’s loyalty programs, or Fera.ai’s AI-driven social proof, each platform offers unique benefits.

However, if you're looking for a more comprehensive solution, SurveySparrow stands out. It goes beyond review collection by offering engaging, conversational surveys that help businesses gather meaningful customer insights. With features like multi-channel survey distribution, NPS tracking, and AI-powered analytics, it enables you to understand and enhance customer experience effortlessly.

Unlike Yotpo, which focuses primarily on reviews, SurveySparrow provides a holistic approach to reputation management, making it an ideal choice for businesses that value both feedback and engagement.

If you want to take your brand’s reputation to the next level, SurveySparrow is worth exploring. Get started today and turn customer insights into growth!