You are merely a three-year-old player in the arena and the world’s leading business solutions review site identify you as a leader for the second time in a row!
Now, what should that be called? A monumental feat?! Yes, maybe that and more! We are just too happy and excited for words!
Yet again, SurveySparrow has been named a leader by G2 in the best survey software category and this time in Spring Report 2020. We have waded through intense competition and outpaced some of the industry giants. Such recognition is truly inspiring.
We had been previously named as leaders in the Survey Momentum Grid of Summer 2019 and in the best survey software category for Winter 2020 in G2 Crowd Grid. And to be named leader a third time and that too, by a trusted platform like G2 is no small feat.
G2 is a business review solutions platform that embodies over 800,000 authentic user reviews. In the light of the collective data points derived from the validated customer reviews, a G2 crowd rating is assigned to the business solutions, so that a buyer can make unbiased decisions when it comes to adopting one.
“Rankings on G2 reports are based on data provided to us by real users. We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world,” says Michael Fauscette, Chief Research Officer, G2.
To be named a leader, you need quite an impressive customer satisfaction level and evidently, a great G2 crowd rating compared to your peers. As per the reviews in G2, over 75% of our users have given us a 5-star review and we are just elated!
As a survey platform, we’ve been relentlessly on the go, developing new products, adding distinctive features and giving timely support to our customers. We’ve always tried to weed out the mundanity from surveys and deliver phenomenal experiences. In that case, we did make headway by introducing conversational and chat-like forms that promise our users a 40% higher response rate. We also introduced one of its kind video surveys recently to take the engagement quotient a notch higher.
This triumphant accomplishment is a testimony to the fact that we’ve succeeded in making our customers happy and even in turning unhappy customers into happier ones by providing prompt solutions to their issues.
At this juncture, we would like to convey our heartfelt gratitude to the lifeline of our organization; our dear customers. Nothing would have been possible if it weren’t for the continuous love and support you have been offering our endeavours, be it in the form of appreciation or constructive criticisms. We are humbled and motivated than ever and shall be striving hard to exceed your expectations.
That’s all for now, readers.
Cheers to better survey experiences!
P.S: Have you tried our platform yet? Go on, give it a try and see for yourselves how we actually earned the title!