“I don’t understand why our students aren’t responding well to the curriculum.”
“Maybe they want something else.”
“What is that?”
If you’re a teacher or the head of an educational institution, you must be familiar with such conversations. In a curriculum, there’s always room for improvement. After all, it’s rarely a perfect fit for every one.
As such, student satisfaction survey questions reveal exactly what your student needs, and how they think changes could be brought for good. In this blog, we will:
- Discover why student survey questions – & student feedback in general – are helpful
- Explore six types of student satisfaction survey questions that you need to ask
- Understand the twelve factors that influence student satisfaction
How Do Student Satisfaction Survey Questions Help?
Student satisfaction survey questions help understand the aspects of an educational institution that contribute to a student’s satisfaction and engagement. Moreover, we also aim to find what’s resonating with the students and what’s not.
The answers and overall feedback give enough reasons for the decision-makers to bring changes, if needed, and bring them quickly.
Additionally, every student satisfaction survey is an opportunity for students to let their voices get heard. It’s a chance for them to put their points across. And this is really pivotal in 2023 and beyond.
100+ Student Satisfaction Survey Questions That You Need to Ask + Free Template
Time to let the cat out of the bag. Here are 100+ absolutely top student satisfaction survey questions in 6 categories that always deliver results.
#1. Student Satisfaction Questionnaire On Teachers
Let’s start with student satisfaction survey questions on the quality of teachers, their experience levels, teaching style, and more. This student satisfaction questionnaire is a mix of rating scale, open-ended and closed-ended feedback.
- Are you satisfied with all your teacher’s knowledge base?
- What type of teaching style do you like the most?
- What are your thoughts on teachers using practical examples to teach a concept?
- Do you think that teachers should prioritize reason over discipline?
- How best should teachers handle differences among students, according to you?
- Do you find your [Subject Name] teacher’s knowledge base excellent?
- Are all your doubts attended to in the classroom by teachers?
- Do you enjoy the approach towards topics that [Subject Name] teacher uses?
- What would you suggest as an area of improvement for teachers here?
- Are student suggestions received well by teachers in the classroom?
- Would you recommend the [Subject Name] teacher for other classrooms?
- When the [Subject Name] teacher talks about the course material, do you have complete clarity?
- What level of experience would you appreciate in a faculty?
- On a scale of 1 to 10, rate how prepared the [Subject Name] teacher comes for the class?
- Out of the 4 options, how’s the environment when the [Subject Name] teacher is in the class?
- On a scale of 1 to 10, how easy is it to contact a teacher of [Institution Name] outside the class?
- Has [Subject Name] teacher improved your motivation levels?
- On a scale of 1 to 10, how would you rate [Subject Name] teacher?
- On a scale of 1 to 10, how would you rate [Institution Name] teachers?
#2. Student Satisfaction Questionnaire On Courses & Evaluation Methods
This part of the student satisfaction survey questionnaire highlights the courses offered, their quality, and the evaluation methods used by teachers to score students.
- Are you satisfied with the courses offered at [Institution Name]?
- Are you happy with the topics the [Course Name] course will cover?
- On a scale of 1 to 10, how well do you reciprocate with the course material?
- Can the monthly course load distribution improve according to you?
- On a scale of 1 to 10, how consistent is the quality across all your courses?
- Does [Course Name] evoke positive discussions in the classroom because of its material?
- What do you think the college should do to make [Course Name] better?
- How many hours a day after school do you like investing in [Course Name]?
- On a scale of 1 to 10, what’s your level of interest in the [Course Name] class?
- Are all [Course Name] lectures, assignments, and tests perfectly synced?
- On a scale of 1 to 10, how satisfied are you with your [Course Name] evaluation grade?
- Are you satisfied with the overall course evaluation method?
- Do you feel the learning was much more than the course grades you received?
- Do you feel the tests and assignment types for [Course Name] should change?
- What improvements would you want to make in the [Course Name] material, session structure, and evaluation methods?
Using SurveySparrow’s interactive survey builder, you can include as many questions as you want in our pre-built student survey templates. Additionally, you can customize it to create your own mobile form or chat survey.
Here’s a student satisfaction survey template from SurveySparrow:
With an online survey tool like SurveySparrow, you can easily share surveys and collect responses from multiple channels. Moreover, it will generate dynamic reports that refresh with each new response.
Create your first survey in minutes with a free account. Sign up below.
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#3. Online Student Satisfaction Questionnaire For Remote Learning
Just like remote work, remote learning played a crucial role during the pandemic, as it made sure a student’s learning didn’t stop. But how effective was it? You can gauge the results with this online student satisfaction survey questionnaire.
- On a scale of 1 to 10, how would you rate your remote learning experience?
- Was remote learning stressful for you during the Covid-19 pandemic?
- Is the remote learning program working well for you?
- Do you enjoy learning remotely? If yes, what are your reasons?
- How’s the environment at home when you’re learning remotely?
- As a remote learner, are you keeping up with the number of hours you committed to studying in school?
- On a scale of 1 to 10, how well do you think you manage your time while learning remotely?
- How’s the online curriculum different from the normal one?
- On a scale of 1 to 10, how well do you think the online curriculum works for you?
- Are you satisfied with the technology and software being used for remote learning?
- On a scale of 1 to 10, how important is face-to-face communication while learning remotely?
- How often do you talk to your [school/university name] classmates in a week?
- Are you getting all the help you need with your coursework?
- What has been the hardest part about completing your coursework?
- How difficult or easy is it for you to connect to the internet to access your coursework?
- When you have your online classes, how often do you have the technology (laptop, tablet, etc) you need?
- What do you not like about your remote learning classes?
- What do you like about your remote learning classes?
- How difficult or easy is it to use remote learning technology (computer, video conferencing tools, online learning software, etc.)?
- How difficult (or easy) is it to stay focused on your coursework?
- What projects or activities do you find the most engaging in this class?
- How do you know when you are engaged in your online classes?
- If you were teaching an online class yourself, what is the one thing you would do to make it more engaging?
#4. Student Satisfaction Questionnaire For Campus Environment & Bullying
Here’s the fourth category – student satisfaction survey questions for campus environment, bullying, and all types of harassment.
- On a scale of 1 to 10, how safe do you feel inside the college/school campus?
- How would you score the campus on a scale of 1 to 10?
- What do you find best about the campus environment?
- On a scale of 1 to 10, is a good campus environment crucial for both physical and mental well-being?
- What do you like the most about the campus environment?
- Have you been bullied inside or outside the campus this academic session?
- Can you talk about how you got bullied?
- From the given options, select the frequency of bullying inside [Institution Name]?
- Select the type of harassment prevalent inside [Institution Name].
- From the given options, select the area inside the campus where bullying occurs the most?
- Have you talked to the authorities or your faculty about bullying and harassment?
- What do you think is/are the reason(s) behind bullying?
- How can [Institution Name] stop bullying?
- Is trolling on social media prevalent during online education?
- What will be your first course of action if you encounter harassment?
That’s the average satisfaction level of college students in the US. In contrast, online learners had an impressive satisfaction level of 73 percent.
These stats are from the 2021 National Student Satisfaction and Priorities Report which surveyed 397,571 students from 260 institutions.
#5. Student Satisfaction Questionnaire On Personal Engagement
Personal engagement plays a massive role in learner satisfaction – both in online and offline education. Let’s discuss student survey questions related to that.
- What value did you receive from [Course Name]?
- On a scale of 1 to 10, how focused do you feel inside the classroom?
- Do you like participating in active discussions inside the classroom?
- What resources should the college offer for improved student satisfaction?
- What aspects of learning do you find the least exciting?
- Do you feel hesitant in clearing doubts with the faculty?
- How excited are you about studying [Course Name] in the future?
- How motivated are you on a scale of 1 to 10 about investing daily time on [Course Name]?
- On a scale of 1 to 10, do you miss the college, classroom, and everything related to campus life when away?
- Is online education improving your satisfaction levels as a learner?
#6. Student Satisfaction Questionnaire On Stress Levels
Lastly, we look at student satisfaction survey questions to gauge the stress levels of students in schools and colleges.
- On a scale of 1 to 10, how stressed did you feel on a daily basis during the year?
- What do you think are some common causes of stress in your life?
- How exactly do you experience stress? Tell us a little bit about the sensations you get when you’re stressed.
- What are your methods to relieve stress?
- On a scale of 1 to 10, how well do you think you cope with study-related stress?
- What are your biggest stressors from school/college?
- What are the common psychological effects of stress you’ve noticed on yourself?
- What’s something our school/university could do to help lower your stress?
- I find it difficult to pay attention in class. (Yes/No)
- I don’t fully understand what my teacher teaches. (Yes/No)
- I’m not sure if I’m able to do well in school. (Yes/No)
- My attendance is poor. (Yes/No)
- I feel there is a great deal of homework to do. (Yes/No)
- I’ve got too many assignments to complete. (Yes/No)
- I am often late for class. (Yes/No)
- I have trouble getting along with my family and friends. (Yes/No)
- I’ve got no friends. (Yes/No)
- I feel insecure because there’s too much competition for getting good grades and a good job. (Yes/No)
- I’m left with hardly any time for physical activities after school/college. (Yes/No)
- I have gained/lost weight due to the school/college curriculum. (Yes/No)
- I’m tired and sleeping more/less than normal due to the curriculum. (Yes/No)
12 Factors Determining Student Satisfaction
Many factors determine a student’s satisfaction in schools or colleges. Some are so deeply rooted in an educational institute that it’s hard to change, and some can change for good with the right action and effort.
You must’ve got a good understanding of the six categories and the 100+ questions in it. They are a part of this discussion, and then there are more factors to discuss. Therefore, on we go.
The history of an institution might not be the brightest when it comes to accepting diversity and giving each student an equal opportunity to shine.
That creates unrest and becomes a point of dissatisfaction for students who want their schools and colleges to be the leaders of change, forward-thinking, and innovation. Sticking to all its historical ideals and way of working might not be the best idea for an educational group.
Not just ethnic, but students appreciate the diversity in courses also. No student wants limited course options. They want as many choices as possible.
It can be difficult, as there are factors like quality teachers, lab, and equipment shortages for several courses. But this is where student satisfaction survey questions help, as they reveal a pattern where identifying the in-demand courses becomes easy.
Taking action remains after that. Otherwise, it leads to dissatisfaction and a disconnect between students with their schools and colleges.
Quality Of Courses
We partly covered this factor above, as not the number but the quality of courses define student satisfaction. No learner wants subjects with no good teachers or infrastructure.
This factor has grown In the post-pandemic world, where online studying has enough great courses. You can see this trend with every online student satisfaction survey questionnaire. So it’s time all educational establishments start focusing on the core quality of courses, as student satisfaction hinges heavily on it.
Quality Of Teachers
Obviously, one of the most crucial factors that affect student satisfaction is teaching quality. That includes course curriculum, teaching techniques, practical approach, and testing methods.
Undergrads perform at their best when the teacher is excellent in his craft. And the same is true vice-versa. As you saw, student satisfaction survey questions on faculty assessment made a good chunk of the questions we gave, and rightly so. Ensuring optimum teaching quality is too big to miss out on for any educational establishment. Period.
The related aspect to quality teaching is the availability of strong campus infrastructure.
It will be wrong to say a faculty is not good enough when he does not have the right labs to conduct experiments, study material to conduct classroom sessions, and enough space to conduct practical examples. And this not just dissatisfies students, but teachers, too.
Students should enjoy roaming freely on campus. That’s how the campus environment should be.
A focus on well-built roads, greenery, and open grounds let students relax and de-stress. And it also allows faculties to conduct practical, real-life experiments with great effect. Both of which add to a student’s satisfaction levels.
We know that having a large campus is not always possible, but doing the best with the existing area is surely a possibility, isn’t it?
One of the prime motivators for someone to join a particular educational foundation is its opportunities. The opportunities to learn, experiment, collaborate and build something.
As such, learners need the right opportunities to compete, intern, or get a job while studying. And it becomes pretty obvious if they’re satisfied with the existing opportunities by reading the responses to student satisfaction survey questions. If people are satisfied, great. If not, time to change and do it quickly.
Testing & Evaluation Methods
“On what basis has she scored my report?”
“I don’t believe the grade I got. I deserved so much better.”
“Whatever I do, I’m not gonna get a better grade with him.”
If you’ve heard such statements from students, it’s time you sit with all faculties and review the testing and evaluation methods. Make sure it’s not old and redundant. And if it is, don’t hesitate in overhauling it completely. The satisfaction of your students greatly depends on the evaluation methods in use.
The mundane college or school life can get boring very quickly.
As such, extracurricular activities like sports, art and cultural competitions, events, and trips give a much-needed breather for everyone to refresh and get going again. And although not the most crucial factor, it becomes a major cause of dissatisfaction among students if ignored. Remember that.
Any educational institution needs to make sure students aren’t being bullied inside the campus. Bullying has been shown to have a direct impact on people’s mental health and is one of the biggest causes of unrest and dissatisfaction among the student community.
Specific questions, like the ones we gave, related to bullying and other harassment in your student satisfaction survey will highlight if it’s a cause of concern or not. And addressing it right at the beginning is the best way to deal with it.
Food & Accommodation
Food and accommodation might not have an instant impact on learners’ satisfaction levels, but if left unattended, the dissatisfaction slowly adds up. So make sure to keep it under check with satisfaction surveys.
Lastly, the often ignored aspect of safety. Yes, everybody talks in detail about how crucial the safety and well-being of students and faculties are, but it often gets ignored compared to other factors.
We feel that ensuring the safety of everyone inside the campus should be the first step towards generating good satisfaction levels, as it sets the tone for a great campus environment. One where students feel safe and at home so that they can focus completely on their work and learning.
Student surveys always bring rich data with minimal efforts that help alter the education model for better results. The student satisfaction survey questions are the main catalyst for that. These surveys highlight the problem areas for the decision-makers to act on it with emphasis.
Start conducting these surveys then. Use the 100+ questions to carry out not just one but multiple satisfaction surveys. For a student satisfaction template or a query, talk to us here 24/7. Ciao!