Top 8 Reviews.io Alternatives & Competitors in 2025

blog author

Kate Williams

Last Updated: 14 February 2025

14 min read

If you are looking for Reviews.io alternatives, you are at the right place. 

In this blog, we’ll cover the top 8 alternatives to Reviews.io—excellent reputation management tools that help you build your brand’s reputation with an amazing set of features. 

These tools allow you to actively monitor reviews from different platforms, generate insights on your brand’s key focus areas, understand what users are saying about your brand, and manage customer feedback while improving your online presence.

From AI-powered sentiment analysis to automated review responses across multiple platforms, these tools cater to different needs for different brands. Below is a detailed comparison of the top 8 Reviews.io alternatives, highlighting their features, pricing, and pros & cons.

Without further ado, let’s get started.  

1. SurveySparrow’s Reputation Management Software

SurveySparrow stands out as a top alternative to Review.io in the reputation-building and management space. SurveySparrow’s Reputation Management tool is a powerful tool designed to help businesses monitor, collect, and act on your customer reviews. 

Worried about managing multiple reviews coming in from different locations? SurveySparrow’s here to make your lives easy. This tool helps you manage user reviews from 100+ review platforms – all in one place. The platform also offers multi-channel feedback collection, sentiment analysis, and automation workflows to streamline responses.

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Overview of Key Features: 

  • Unified dashboard for managing online reviews from 100+ locations
  • Automated workflows for review responses
  • Advanced analytics
  • AI-driven sentiment analysis
  • Customer Feedback collection through interactive surveys

Here’s why SurveySparrow’s Reputation Management Software is one of the best Review.io alternatives in the market. 

AI-Driven Insights

With SurveySparrow’s Reputation Management software, you get instant insights powered by AI, making it easy to keep track of your brand’s reputation automatically. You can monitor how your brand is perceived across social platforms and quickly understand customer sentiment. By identifying issues early, you can fix them before negative reviews start affecting your business.

Real-Time Feedback Collection

This tool helps businesses collect customer reviews as they happen, allowing you to catch and resolve problems before they grow. Real-time feedback lets you spot trends, uncover useful insights, and understand the reasons behind customer concerns.

Detailed Analytics & Reporting

SurveySparrow’s analytics module goes beyond basic numbers, giving you deeper insights into customer feedback. By analyzing reviews, you can recognize patterns, understand what’s working and what’s not, and make informed decisions to improve your business.

Alright, it’s time now to build trust with your customer testimonials. We’ll help you with everything that turns your unhappy customers into happy brand advocates. 

Give us a chance? 

Check it out: https://surveysparrow.com/reputation-management/

Pricing

Let’s start with a demo first, and then we can discuss the pricing. We truly believe pricing shouldn’t stop you from experiencing the demo. There’s so much more we can offer beyond just the price.

Talk to our team. 

2. Reputation.com

A top-tier alternative to Review.io, Reputation.com takes reputation building to the next level. Reputation.com is an enterprise reputation management platform that helps businesses enhance their online visibility, manage reviews from different platforms, and offer core analytical insights to improve customer sentiment. With AI-powered insights, you can understand and improve customer sentiment across multiple feedback channels, respond to reviews in real-time, and optimise your brand positioning with data-backed insights.

Why It’s Better Than Reviews.io:

Reputation.com does a great job of providing advanced AI-driven sentiment analysis and local SEO optimization to help you build your online presence, which is only available with limited capabilities on Reviews.io. 

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Overview of Key Features:

  • AI-driven sentiment analysis and reporting
  • Multi-platform review management
  • Local SEO optimization tools
  • Social media monitoring and engagement tools

Here’s why Reputation.com is a strong contender among Reviews.io alternatives.

Review Requesting

There are sites where you’d love to increase your brand presence. With Reputation.com, you can request reviews from your loyal users, target specific sites, and measure your review request success rate in real time.

Request Response

Responding to reviews is a tedious task—we get it. Reputation.com understands this well. With one click, you can post AI-driven responses while also personalizing them to match your brand’s tone, effortlessly.

Review Performance Measurement

here’s always a benchmark to chase, and your Reputation Score is no different. Reputation.com helps you track your reputation score and compare it with industry benchmarks. It doesn’t stop there—its reputation-building capabilities provide key insights on how and where you can improve as a brand to boost your review performance.

Amazing, isn’t it?

And that’s not all—this platform has even more to offer. Check it out: https://reputation.com/

Pricing

Reputation.com offers customized pricing based on business needs; you can opt for a demo or contact Reputation.com’s team for pricing related details.

3. PowerReviews

For businesses serious about UGC reviews, PowerReviews is a standout alternative to Review.io. PowerReviews is a customer feedback tool that helps businesses collect and display user reviews to positively influence buyers’ decisions. It enables brands to leverage user-generated content to increase conversions and build trust with potential customers.

In this digital world, influencing the right target audience is still a challenge. PowerReviews, with its UGC capabilities, helps you position your brand and expand your reach to the right target group, ultimately allowing you to analyze data holistically to drive conversions, boost your sales number, and grow organically. 

Why it’s better than Reviews.io:

PowerReviews’s strong syndicate network ensures you achieve a broader reach for your product reviews, increasing organic visibility while Review.io lacks its ability with User Generated Content.

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Overview of Key Features:

  • Collects and displays product reviews and ratings
  • Enables Q&A sections for customer inquiries
  • Review syndication across multiple retail partners
  • In-depth analytics and reporting tools

Here’s Why PowerReview Stands Out as a Top Alternative to Reviews.io

Collect Reviews That Your Shoppers Want

Believe it or not, user-generated reviews sell. With PowerReviews, you can display the reviews your shoppers want—pure and authentic, with no unnecessary polish. Show only relevant reviews that matter to your users and drive conversions without misleading feedback.

Expand Your Content’s Reach

What if we told you that you could maximize your UGC reach across more retailers and brands? Yes, it’s possible with PowerReviews. When we talk about expanding your brand’s reach, this is exactly what we mean. You don’t have to manually distribute content across multiple channels—PowerReviews' syndication network of retailers helps you seamlessly extend your content to more marketplaces.

Analyze and Grow

PowerReviews’ platform is designed to harness the power of user-generated content. Its capabilities go beyond just collecting reviews. From competitor benchmarking to product-level sentiment analysis, from interactive data visualization to consumer engagement with review insights, the platform empowers you to do more than just gather feedback—it helps you refine your strategy and grow.

Don’t Just Take Our Word for It—See for Yourself: PowerReviews

Pricing

We apologise. We tried, but we were told PowerReview offers comprehensive plans catered to the needs of businesses of all sizes. So, you need to get in touch with them for pricing. 

4. BazaarVoice

Next up in our list is Bazaarvoice. Bazaarvoice is a leading Reviews.io alternative, helping businesses build trust and credibility purely through the UGC-based content review platform.

Imagine you are on your favorite eCommerce app, wanting to purchase a shoe. You love the product pictures, features, and the pricing. Now, you come to the review section to read what previous buyers had to say about the product. It turns out all the reviews you find are either templated or fake.

You don’t know if they are real, making you question your purchasing decision. You end up contemplating your decision again and ultimately decide not to buy the product due to low trust.

This is exactly what Bazaarvoice is solving. They are solving for UGC-built review content platforms that sell themselves on high trust.

Why it’s better than Reviews.io:

Bazaarvoice supports visual content integration with customer reviews, helping businesses improve user engagement and trust, ultimately driving higher conversions. While Reviews.io has the capability to turn text reviews into visual graphics, Bazaarvoice remains a far better alternative due to its superior integration capabilities.

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Overview of Key Features:

  • Syndicate Reviews for brands and retailers
  • Email review collection campaigns for higher review conversions
  • Text review collection made simple
  • Notification system on review responses at your ease 

Responding to Reviews from One Place

Juggling multiple platforms to respond to user reviews? Bazaarvoice offers tools that let you post knowledgeable, well-crafted responses in minutes. With every review notification you receive, you can quickly respond, helping buyers make their purchasing decisions with confidence.

AI-Powered Shopping Experience

A shopper’s experience is more important than ever. Your shoppers are not just here to shop; they are here for the experience. Give them a better experience, and you’ll see them sticking with you for life. But how do you do that effectively? With Bazaarvoice’s AI-powered tools, you can analyze shopper behavioral data and tailor their experience entirely based on insights.

Visualizing Review Integration

Reviews are great, but what if they are displayed in a boring way? Your shoppers lose interest, and you lose potential buyers. We talked about the shopper experience—these small details are what ultimately help your shoppers decide. Why not delight them at every touchpoint? With Bazaarvoice, you can showcase valuable UGC reviews in a visually engaging way that inspires fast and confident purchases.

Pricing

We asked them, and they said, "Demo first, then pricing." But we did take a look at their features across various pricing plans, and they seem promising. Their Essentials plan—the starting tier—offers a range of great features, including review submission forms, UGC program insights, conversion reports, review request emails, customizable templates, product catalog management, translated content, and more.

You can discover how Bazaarvoice can elevate your brand—explore now!

5. Shopper Approved

Shopper Approved is one of the most intelligent choices in reputation building—an ideal alternative to Review.io. Shopper Approved is a customer review platform focused on helping e-commerce businesses collect and display verified reviews. By far, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. 

Crazy numbers they have, don’t they? 

But why is it a better alternative to Reviews.io?

Shopper Appoved’s strong focus on authentic review collection and management sets it apart from Review.io. While Review.io has a bunch of things, their focus slightly seems going all over the place with little to less advanced features. 

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Overview of Key Features:

  • Verified Purchase Reviews
  • Customizable display Widgets in your own style
  • Google Seller Ratings Integration
  • Product Review Display
  • Search-optimised Questions and answers
  • Video Review Collection

What Makes Shopper Approved a Leading Reviews.io Alternative. Let’s evaluate:

Official Partner of Google and Bing

As an official partner of Google Seller and Bing, working with Shopper Approved is absolutely reliable. They collaborate daily with the Google Review team to ensure that the right reviews get the right visibility—helping brands generate more traffic and build credibility.

Three Types of Reviews in One Survey

With just one simple survey, Shopper Approved collects three different types of reviews for your business: Store Ratings, Product Reviews, and Video Reviews.

Convert 1-2 Star Reviews into 5 Stars—Effortlessly

It’s common for businesses to receive negative reviews—but you don’t have to let them stay. With every 1-star review, you’ll instantly be notified, and a private conversation with the customer will open. This allows you to chat, understand their concerns, and resolve the issue before it impacts your brand reputation.

There’s a lot more Shopper Approved can do for your business. 

See it in action—check it out today! Shopper Approved

Pricing

Contact them for the pricing details. 

6. Appbot

A top-tier alternative to Reviews.io, Appbot takes review management to the next level. It specializes in mobile review management, helping brands take full control of their Apple App Store and Google Play Store reviews—from monitoring to responding and sentiment analysis.

Why it’s better than Reviews.io:

Appbot stands out with its dedicated focus on mobile app review management and AI-powered sentiment analysis, offering tailored solutions for effectively managing app store reviews. In contrast, Reviews.io provides fewer specialized features for handling feedback on the App Store and Play Store.

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Overview of Key Features:

  • Automated AI-generated response tools
  • Sentiment Analysis of reviews
  • Text analysis
  • Insight Dashboard of all the reviews and your sentiment score

Here’s why Appbot is one of the best choices for Review Management Over Reviews.io.

Apps and Integrations

Appbot helps businesses seamlessly integrate app store reviews directly with Slack and Zendesk. It also offers Zapier integration, allowing you to connect the app store to any tool you wish.

Automatic Translations to English

No matter where your reviewers are or what language they use, Appbot automatically translates reviews into English. You don’t have to manually handle translations.

Sentiment Analysis Built Especially for App Reviews

Appbot’s sentiment analysis tool is designed specifically for app reviews, offering an accuracy of over 93%.

Pricing

Appbot’s pricing starts at $49/month, with different plans like Medium, Large, and Premium, available based on team size and review volume. They also offer a 2-week free trial to help you explore the platform and its features.

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7. Birdeye 

Birdeye is one of the smartest choices for reputation building—an ideal alternative to Reviews.io. It provides AI-powered review management, customer feedback collection, and competitive benchmarking, making it perfect for multi-location businesses.

Why it’s better than Reviews.io:

For large businesses, Birdeye offers a comprehensive set of features, including AI-powered competitive benchmarking, automated review management, and advanced analytics with deeper integrations. In comparison, Reviews.io is more suitable for small and medium-sized businesses.

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Overview of Key Features:

  • AI-powered review management across multiple platforms
  • AI-powered automation for review responses
  • Customer survey tools
  • Social media management
  • Centralized listing management
  • Robust reporting and analytics

This is what makes Birdeye a Leading Reviews.io Alternative

Customer Survey Tools

With Birdeye, you can create personalized surveys to collect feedback and identify areas for improvement from your target audience. This makes it ideal for large-scale businesses, where every piece of feedback is valuable and should never be overlooked.

Social Media Management

Birdeye offers tools that let you publish content across multiple social media channels with scheduling and analytics features. When it comes to showcasing top testimonials to users or leveraging content for social proof, Birdeye understands this need and provides an in-built solution to achieve it seamlessly.

AI-Powered Insights

From identifying customer ticket patterns to uncovering key insights for business growth, Birdeye's AI-driven features help you discover valuable trends that matter most.

Pricing 

Birdeye offers customized pricing based on your business needs. Simply enter your email on the pricing page to explore the best options available.

8. Sprout Social

In the world of reputation building, Sprout Social is one of the best alternatives to Review.io. Why? Sprout Social combines reputation management with social media monitoring, allowing businesses to engage with customers across platforms.

Why is Sprout Social a better alternative to Review.io?

Review.io’s primary focus is to help businesses collect and manage reviews across multiple platforms. While Sprout Social is comprehensive Social Media Platforms allows you to take full control of your reputation management, allowing you to see your customer sentiments and engagement – All from one single place. 

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Overview of Key Features:

  • Social Listening
  • Social Media Monitoring
  • AI and Automated Workflows
  • Reporting and analytics
  • Brand Reputation Tracking

Here’s why Sprout Social is one of the best choices for Brand and Reputation Management Over Reviews.io.

Social Listening

As a business, it’s important to listen to your customers if you care about growth. Collecting focused feedback helps, but what about the general conversations happening on social media in the form of comments, user-generated posts, and affiliate content? This is exactly where Sprout Social comes into the picture. It helps you listen to conversations on Social Media, form opinions, and conduct further research on points that need immediate attention.

Brand Tracking

Brand tracking is one of the most powerful features of Sprout Social. Very few businesses actively track their brand reputation performance, and that’s the problem Sprout Social is solving. You can monitor your brand’s performance, make necessary changes, and continuously improve your brand’s presence—all in real time.

Pricing

Sprout Social’s standard plan starts at $199/month, with different plans catering to various business needs. Sprout Social’s Pricing Page is here if you need more details. 

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Wrapping Up

Choosing the right review management platform is crucial for maintaining a strong online reputation and driving customer trust. While Reviews.io offers decent features, alternatives like SurveySparrow stand out with their highly customizable and conversational surveys, making feedback collection more engaging and insightful. 

SurveySparrow’s AI-powered analytics and automation workflows ensure businesses can act on customer feedback efficiently. Whether you need local SEO optimization, social media monitoring, or review syndication, these alternatives provide diverse solutions tailored to different business needs. If you’re looking for an intuitive, feature-rich, and engaging reputation management tool, SurveySparrow is undoubtedly a top choice.

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Kate Williams

Content Marketer at SurveySparrow

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