Reputation Management
Turn customers into brand advocates
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Take your
business from
good to great
Turn customers into online promoters by
automatically sending loyal
customers review
invitations, ensuring your top feedback always
gets a spotlight.
Trusted by
Monitor reviews
Get new customer feedback, respond, manage customer interactions and promote it globally, all from one dashboard.
Ticket out feedback
Ensure effective resolution by ticketing out negative reviews. Eliminate unresponsive communication through tailored workflows and alerts.
Workflows & alerts
Design a custom workflow for all the reviews collected. Based on the responses, assign & automate real-time actions with Ticket Management. Streamline tasks the better way.
Sentiment Analysis
Slice and dice the reviews based on reviewer sentiments. In case of negative reviews, adopt corrective measures before it's too late.
Review Requester(WIP)
Find your customers where they are and nudge them to leave a review. Send out emails, SMS campaigns, embedded pop-ups, and QR code requests.
Analyze Trends
Keep a constant tab on your brand reputation by analyzing sentiments & patterns. Gain in-depth insights that drive better growth
Reporting by location, region, brand, and overall
Manage reviews from multiple businesses across different locations- all in one place. Stay on top of reviews and miss nothing.
Showcase best reviews
Build trust, create a raving fandom, and convince first-time visitors to become customers by embedding customer reviews on your site.
Don’t just take our word for It
Alex Healy
Digital Producer
"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing..."
Katherine Stevens
Market Intelligence & Strategy Manager
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent..."
Jaakko Jalkanen
Business Manager
"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an efficient way..."
Isha Goyal
Associate Vice President – HR
"Godrej refines their employee's journey using SurveySparrow..."
Parisa Vassei
Founder at Parisa Consulting
"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on..."
