Turn customers into online promoters by
automatically sending loyal customers review
invitations, ensuring your top feedback always
gets a spotlight.
Get new customer feedback, respond, manage customer interactions and promote it globally, all from one dashboard.
Ensure effective resolution by ticketing out negative reviews. Eliminate unresponsive communication through tailored workflows and alerts.
Design a custom workflow for all the reviews collected. Based on the responses, assign & automate real-time actions with Case Management. Streamline tasks the better way.
Slice and dice the reviews based on reviewer sentiments. In case of negative reviews, adopt corrective measures before it's too late.
Find your customers where they are and nudge them to leave a review. Send out emails, SMS campaigns, embedded pop-ups, and QR code requests.
Keep a constant tab on your brand reputation by analyzing sentiments & patterns. Gain in-depth insights that drive better growth
Manage reviews from multiple businesses across different locations- all in one place. Stay on top of reviews and miss nothing.
Build trust, create a raving fandom, and convince first-time visitors to become customers by embedding customer reviews on your site.
Market Intelligence & Strategy Manager
Associate Vice President – HR
Founder at Parisa Consulting