Are you using AskNicely for a while now? And you are not so happy with the results it brings? Well, if you were searching for AskNicely alternatives and landed on this page, then there’s a huge possibility that you’re having some issues with the app. We already know that AskNicely is one of the easiest and simple NPS platforms. But only a stand-alone NPS platform won’t help you to collect rich insights and engaging surveys.
You should look for AskNicely alternatives that offer actionable features like real-time data reporting, automation, 360-degree feedback, integrations, and much more. That’s why we’ve created a list of the top seven AskNicely alternatives to help you create surveys that bring results.
Before we get into the detail about the above mentioness AskNicely alternatives, first, let’s have a glance at some basics of online survey software.
What is Online Survey Software?
Online survey software is a dedicated data collection or feedback tool that gives you actionable and valuable information through online surveys. Businesses all across the globe are going customer and employee-centric to ensure consistent growth. And, an online survey software helps your company to be more customer and employee-centric by creating engaging appealing surveys with less effort.
Several brands are using online surveys to engage more customers and retain them for the long-run. For instance, Frito-Lay used social media surveys to know which flavors their customers would like to have. They added an “I’d Eat That” button on their surveys to know their customers’ opinion. This strategy taken by them made their customers feel valued and cared. A win-win situation for both the customers and the brand!
What is AskNicely?
AskNicely is one of the most popular yet simple survey software you can use to increase your business ROI. AskNicely has eye-catching features like daily survey scheduling, recurring surveys, lifetime data archive, etc.
When it comes to user experience, AskNicely received mixed feedback from its users. However, if you are looking for a change, then here is a comprehensive guide to select the best askNicely alternatives from this list. So, have patience and keep reading.
Why You Should Look for AskNicely Alternatives
AskNicely holds a record of satisfying its customers for a long time. But, you know how nothing is perfect, and everything has flaws. AskNicely also comes with its drawbacks.
Several customers already started complaining about its limited features and some technical inabilities.
- Some customers stated that the interface of AskNicely is not appealing or too generic.
- Also, it has less advanced and limited features.
- Business wants something extra valuable than a stand-alone NPS platform.
- Most of the users find the AskNicely pricing too expensive.
If you are already using AskNicely and not satisfied with the software, then it’s time to look for alternative options. And, to help you out we’ll guide you with proven and tested information on the top seven AskNicely alternatives!
So, read on…
Top Seven AskNicely Alternatives You Must Check-Out
Here are the top AskNicely alternatives to check out in 2020:
AskNicely Alternative #1. SurveySparrow
When it comes to asking nicely to your customer, employee, or potential leads, SurveySparrow does a better job than AskNicely. Don’t trust my words; SurveySparrow’s advance features speak for itself.
This all-in-one online survey software is known for providing an excellent experience to customers and employees. With SurveySparrow, you can collect insightful real-time data, conduct engaging market research and surveys effortlessly.
On top of that, you can integrate this survey software with several applications such as Hubspot, Slack, Asana, Rybbon, Stripe, Salesforce, etc.
- Conversational Surveys: SurveySparrow is famous for creating conversational surveys that build engagement. Your audience doesn’t have to worry about boring surveys anymore. Engaging service can increase the response rates up to 40%. Moreover, you can gather insightful feedback and user data with SurveySparrow’s flexible design and easy to use interface.
- Dashboard & Reports: A powerful online survey software should have a reporting module to collect data efficiently. With SurveySparrows survey software, you can easily track and analyze surveys. You can also add filters based on the methods of share, question answer, respondent details, and gather insightful reports.
- Automation & Workflows: Service Sparrow online survey software is the perfect AskNicely alternative. It makes workflow seamless by allowing you to create, connect, schedule, and share surveys automatically.
- Data Security: With features like encrypted surveys, you don’t have to worry about security while collecting data. The SSL helps to build safe connections, custom domain, and secure surveys.
- White-Label Surveys: With this AskNicely alternative, you can reflect your brand’s identity with a white-label survey feature. Brandify your surveys with color, logo, and fonts. You can even share customized white-label email surveys to your customers, with SurveySparrow’s survey software CSS, customize surveys to style as per your expectations.
- Automated Pulse Surveys: Why work hard to create surveys when you can automate the process easier? SurveySparrow’s online survey software helps you to automate the process of recurring and periodic surveys. You can share engaging surveys at regular intervals with this feature. With one time set up, you can schedule how frequently you wish to send surveys without investing much time and effort.
- Affordability: The pricing of SurveySparrow is much more affordable than AskNicely pricing. The pricing of SurveySparrow software starts at $19.00 per month. The best thing is you’ll get a 14 days trial to check all the features absolutely free of cost.
AskNicely Alternative #2. SoGoSurvey
This user-friendly survey software is one of the most popular AskNicely alternatives. This survey software will help you to choose from multiple themes and survey templates. Even you can customize the surveys based on your brand’s voice and preferences. Here are some features of SoGoSurveys:
- Unlimited surveys questions
- Different question types
- Easy data export function (CSV & Word documents)
- Embed surveys into web pages and emails
- 24/7 email customer service
If you face any difficulties while using this software, you can count on their 24/7 customer support team. For up-gradation plans and pricing, you can visit their official websites.
AskNicely Alternative #3. Typeform
Typeform believes surveys should include three things- easy, appealing, and human. The interface of this software is attractive, and it has some valuable features to take engaging surveys. Some key features of Typeform are:
- Unlimited questions and answers
- Basic reporting
- Customize a design from multiple themes and templates
- Easy data export
If you’re on the lookout for alternatives to Typeform, you can check our Typeform alternatives blog.
AskNicely Alternative #4. Google Forms
Google forms is another great alternative you can use in place of AskNicely to conduct smart surveys. With Google Forms, you’ll get some appealing features like:
- Unlimited surveys and respondents
- Free skip logic
- Automatic data collection on a spreadsheet
- Embed surveys into website and emails
- Add graphics
- Multiple themes
- Add collaborations
AskNicely Alternative #5. Qualtrics
According to several companies, Qualtric is one of the most useful and popular AskNicely alternatives. This survey software offers a wide range of features like:
- Fast data collection and analysis
- Employee feedback software
- Market research software
- Employee engagement
AskNicely Alternative #6. SurveyGizmo
If you are searching for one of the alternatives for AskNicely, then SurveyGizmo is one of the best choices you can count on. It has some amazing features like:
- Unlimited questions and surveys
- Basic reporting
- Different question types
- Free themes and templates
- 50 respondents
- Export to CSV
- Skip logic, customized themes, piping, API
AskNicely Alternatives #7. SurveyMonkey
SurveyMonkey is probably the most popular online survey software in this list. You can create 15 different kinds of questions with this software. From multiple-choice questions to the open-ended question, SurveyMonkey’ has some great features like:
- Hold power questions
- 15 question types
- 100 respondents
- Themes and templates for customization
- Embed survey
Every survey software on this list has some great features, advantages, and disadvantages. Explore this list wisely and according to your business preferences to know which survey software is the best pick.
The Benefits of Using Online Survey Software
Online survey software are getting widely popular because of its powerful features and seamless experience. The global online survey software market is expected to grow during the forecast period at a CAGR of 13.04% from 2020 to 2025!
Delivering employee satisfaction and customer service is a necessity in today’s world. If you want your business to sustain and stay relevant in the market, then it’s essential to fulfil the needs of your customers and employees.
But how would you know what the millennial employees want? Or what the modern customer expects from your brand?
And, the answer is – Online surveys.
Online surveys have transformed the data collection game massively. You’ll get several online survey tools like SurveySparrow, Typeform, SurveyMonkey, and other AskNicely alternatives to gather rich data.
These tools made the data collection and feedback collection easy with conversational survey themes, designs, and other features. So now, let’s have a closer look at the real benefits of these online survey software:
Improve Customer Satisfaction
We can’t stress more on this point! Excellent customer experience is the ultimate key to make your business shine no matter what. If your customers aren’t satisfied, they won’t think twice before leaving your organization. Even the stats are proving our point:
- Companies that have better customer experience outperform their competitors by 89%.
- 62% of customers want to communicate with organizations through email for customer service. 48% want to use the phone, 36% “Contact Us” forms”, and 42% live chat.
- 87% of customers think businesses should put more effort into delivering a consistent customer experience.
Customer feedback can take your business to the new highest. For example, Timberland, one of the biggest names in the UK’s fashion industry, used an online feedback button on their website to know about their customers’ opinions. The feedback page included questions like “How would you rate our site?” “How likely you are to recommend the website”, etc. Do you know, this survey helped Timberland to boost their profits by 15%. Talk about results, and online surveys can definitely be an answer!
This is where survey software like SurveySparrow can help you. By using engaging surveys, you can collect their feedback to know their expectations and satisfy their needs.
Gone are those days when you had to send lengthy, boring paperwork to gather data from your customer and employees. With online survey tools, your customers and employees can share their feedback through any operating system and devices. The easy accessibility is another reason for the popularity of online surveys.
With online survey tools you don’t have to worry whether your respondents are using a phone, laptop, computer, or any other device, simply send them the link through email, social media, or websites to know them properly.
Build an Impressive Brand Reputation
This is one of the most significant benefits you’ll get with online survey software. The purpose of conducting online surveys is to make the surveys appealing and match your brand’s voice and value to grab the audience’s attention.
Styling online surveys with your brand’s logo, color, fonts, designs, and background can help you to reflect your brand identity. If you send engaging brand surveys regularly, your audience will remember your brand name and reputation.
No Scope for Biased Responses
Many times respondents give biased or diplomatic answers while conducting face-to-face surveys. That’s why it’s difficult to get real data in offline surveys.
But with online survey tools, your respondents can share their honest opinion without any hesitation. As AskNicely alternatives offer a feature like anonymity and secured surveys, there’s no chance of personal bias and diplomacy.
Provide Accurate and Rich Data
One of the most significant advantages of using online survey software is the efficiency in data collection. With Online Survey Software, you’ll get insightful reports, real-time capture, and sturdy filters.
With the help of this online survey tool, you can track and analyze the data response from any device. Also, it will allow you to compare responses, spot patterns, and trends to understand your audience better.
So, till now, we’ve learned the basics of online survey software, top seven alternative software of AskNicely, and the benefits of survey software. Now it’s time to know what you can expect from an all-in-one survey software.
What Can You Expect from SurveySparrow’s Survey Software?
SurveySparrow is by far, one of the best alternatives of AskNicely. In short, SurveySparrow is a lot more than just an NPS Platform. This versatile platform helps you to assess the performance of all your sub-brands with its multi-brand tracking feature.
If you wish to go with SurveySparrow for your next survey, then here’s what you can expect from this survey software:
Omnichannel Feedback: With this survey software, you can get omnichannel feedback and support. It means your surveys will have a presence in every channel. With this feature, you can share your surveys via Facebook, Twitter, embedded options, and scannable QR code.
Seamless Survey Experience: SurveySparrow’s survey software gives a beneficial experience on multiple devices. With its engaging and beautiful survey templates, you can make your survey taking experience fun and less boring.
Dual Interface: One of the most awesome features of SurveySparrow is its dual interface. It offers two different interface chat-like surveys and conversational forms. You’ll get messaging experience with the chat-like interface. While conversational forms will provide an easy, informal, experience.
Various Question Types: This AskNicely alternative comes with multiple question types like MCQ. Open-ended questions, picture choice, rating, opinion scale, matrix type, etc. Blend all the questions according to your business preference to gather real-time data about your customers and employees.
Every business has diverse data requirements. That’s why every business needs something extra when it comes to data collection. SurveySparrow’s versatile platform offers you that additional feature to level-up your business games.
With SurveySparrow’s actionable features, you can boost customer and employee engagement, build surveys to get potential leads. SurveySparrow’s no-code platform has some advanced features like NPS Survey, Employee Engagement Surveys, 360-degree feedback tool, etc. to make your survey taking journey more fun and fruitful.
That’s All for Now..
AskNicely has some useful features to create surveys, but you can’t trust blindly on one tool. As this software still needs some advanced features to provide a wholesome survey experience. So, here we’ve mentioned seven AskNicely alternatives to fulfil all your business needs.
However, there’s a famous saying that one size doesn’t fit for all. Be it a dress or software, and everything has different features and specifications! Businesses like yours are also different from your competitors. And, a unique business needs unique software to keep your customers and employees happy. So, try and test each one of them to know which suits the best for your brand and business, but if SurveySparrow is the choice, rest assured, we’ve got you covered from start to finish for all your Online Survey requirements.
Till then keep asking the right questions!
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