Create highly engaging surveys to gather crisp, accurate responses
Utilize every available platform to maximize the reach of surveys
Slice and dice the survey data to obtain new perspectives and rich insights
Plan and execute actionable measures based on survey results
As stated by Jack Zenger, CEO of Zenger/Folkman,
"More than 85% of all the Fortune 500 companies use the 360 feedback process as a cornerstone of their overall leadership development process."
A 360 feedback system provides a panoramic view of the performance and attributes of an employee from not just supervisors but peers, colleagues, reporting staff, etc., This helps them to uncover crucial facets which, when taken care of, can contribute effectively towards personal and organizational development.
So what is the best way to go about collecting feedback? Yes, Online Feedback Surveys.
The 360 feedback survey typically consists of questions which evaluate a set of competencies which are essential to the advancement of both the organization and individual. These usually include:
Thus a 360 feedback survey helps an organization collect feedback about an employee from the people he interacts with most.
A 360 feedback system is beneficial not only for an organization but the employee as well. A 360 feedback survey helps you:
Since the feedback collected by the 360 feedback survey isn't from a single source, like the supervisor, the quality of input collected is higher. It involves the view of a variety of people from the organization like peers, colleagues, reporting staff, etc.
Conventionally, when a manager has to provide feedback from all his reporting staff, it puts much work on their plate and very often, the perspective is one-dimensional. However, with 360 feedback surveys, more people participate in the process, the quality of feedback is improved, and so is the workload reduced.
This approach helps coworkers to function with each other more effectively. Multi-party review system makes the workforce more accountable as they share their views with each other. A well-planned 360 feedback system enhances the team development and communication.
360 feedback survey is one of the proven methods to learn personal and organizational developmental needs. It also contributes to the career development of an employee by providing excellent feedback which is more accurate and more representative of their performance.
Building a 360 feedback survey may be simple, but creating a great one requires honest efforts and careful considerations from your side. Here are some proven tips to make your 360 feedback surveys brim with success.
Surveys are known for being notoriously mundane, and most people shy away from taking one. So to receive quality feedback and high response rates, ensure that the surveys you create are interactive and visually appealing. This captures the attention of the employees and urges them to complete it. So opt for a 360 feedback tool that has a great interface to boast about. Also, keep your surveys short and crisp.
Ensure that your 360 feedback survey encompasses a host of diverse question types like opinion scale, star rating, MCQ, image choice types, rank orders, drag & drop- to name a few. Keep away from the rigid yes/no, Most/Least Likely questions, and this can play a useful role in fetching you more honest and precise answers. When you offer room for your employees to answer honestly, the quality of responses received will be higher.
It is counterproductive to bombard your respondents with a big bunch of irrelevant questions. So keep in mind that just like the number of and type of questions asked, what is asked is equally essential. A 360 feedback survey tool will help you display only relevant questions to your audience and skip the rest with smart logic branching feature. Opt for a tool that enables you to personalize your surveys to make it a conversation and not interrogation.
One of the easiest ways to ensure excellent response rates for your 360 feedback surveys is to share it maximum- via as many channels as possible. This will offer broader options for your employees to take the survey through whichever channel suits them the best- Be it email surveys, SMS or social media! Most 360 feedback survey tools come with the multi-device capability that allows the respondents to take the survey anywhere, anytime!
Are you worried about the employees who leave the survey midway or skip it all together? That’s for reminder emails are for. Employing a 360 feedback survey tool that has the reminder email feature will help you keep tabs on your partial and non-respondents. You can gently urge them to complete the feedback survey thereby spiking the survey completion rates. Don't miss even your frequently traveling employees who have higher chances of missing the surveys.
Are you unsure about the questions which must go into your surveys? You needn’t search high and low for this. Here we have sample 360 feedback survey templates to kick-start your process in absolutely no time. If you would like to browse through more templates, have a look at our templates repository. Be it market research, customer feedback, or employee feedback, we've got it covered for you!
By now, it’s evident why an effective 360 feedback system in your organization is necessary. Having a great 360 feedback survey tool by your side can make the process simpler and more efficient. With a minute’s ready, you can find out how SurveySparrow can help you do this!
SurveySparrow is all about turning surveys into conversations. The 360 feedback survey tool has dual UI which is the world’s first multi-UI platform. Be it chat-like surveys and conversational forms, SurveySparrow fetches you whopping response rates with conversational surveys.
Automate is the word. Why consume time on pursuits that can be taken care of by a survey tool? With the recurring survey feature, SurveySparrow’s 360 feedback survey tool does just that. Configure the survey settings once- the tool sends out automated periodic surveys at your preferred time, date and day!
SurveySparrow offers multiple survey sharing options so that your surveys receive the maximum reach and visibility. The various sharing channels include:
SurveySparrow’s 360 feedback survey tool is decked with a rich dashboard that offers you in-depth reports, graphs, charts, histograms, and the likes to give you a detailed view. Turn raw data into refined information in no time!
Find out how well your survey is doing by tracking the performance with SurveySparrow’s 360 feedback survey tool. Recognize the channel that ensures best responses and drives your strategic ventures thereby.
You needn’t burn the midnight oil and search through help articles to understand how to use our 360 feedback survey tool. Simple to follow and even easier to use, get started with your very first survey at once!
When you have the best survey tool that sends out well-drafted 360 feedback surveys, get going and implement a sound 360 feedback system to make your organization achieve the goals and objectives.
SurveySparrow is an awesome survey software when it comes to completion rate. It helped me get 93% of completion rate for my recent survey, which I got below 25% with another tool.
CEO at Xdesigns, USA
Entrepreneur at i9 Sports, USA
Partner at I5C Digital, Thailand
Founder at Parisa Consulting, USA
Managing Partner at Mindless Tower Productions Inc, USA
Business Advisor at Exceeding Limits, USA