Speakers
Sujith Balakrishnan
Lead - Presales
Watch Sujith Balakrishnan, Lead – Presales at SurveySparrow, share his knowledge on how to use automation of response management with workflows to deliver a personalized experience.
Topics covered in this session:
- Importance of an experience management platform
- Challenges faced after collecting feedback
- How SurveySparrow helps complete the feedback loop?
- Automating Transactional & Relational NPS surveys
- Pre-built workflows for NPS surveys
- Creating custom workflow notifications
- Schedule reports for easy access
- Automating ticket creation with ticket management
- Automating workflows using expressions
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