Why wait till the crowd gets back to their device when you can learn so much mobile-wise? Collect feedback from your customers while they’re on the move. Higher response rates, now easy-peasy!
Create colorful experiences for your favorite shoppers with customized themes. Gift them the complete post-purchase package with the best fonts, button colors and backgrounds.
Own your post-purchase surveys by speaking your style in every way. Be it your custom domain or your font and colours, retain your brand identity in every move. And when you need more, there’s always CSS!
Using your post-purchase questions wisely just got easier, thanks to these wise features. Never miss a chance to charm your fans and boost retention and loyalty.
Closely watch and compare each of your customer’s interactions with your brand. Get a visual idea of how your product has catered to their needs over a period of time. Correlate different aspects of your product like quality, customer support, checkout experience, and more. Build your brand to make it shopper-ready always. Find areas of improvement and initiate fixes before a customer churns. Clear picture, better relations!
QR codes at your stores, SMS after online payments, website pop-ups after purchase – there’s more than one way to get your customer’s feedback. Flaunt uniqueness by sharing different URLs each time. Mail your customers or even interact on social media platforms to gauge experiences. Deliver convenience at their fingertips by sharing your post-purchase questionnaires on the preferred channel easily and hassle-free.
The one super cool and effective way to measure customer experience over different aspects while sticking to the same scale! With matrix questions, you’ll always know the exact emotion that guides a customer – extremely satisfied, least satisfied, or somewhere in between. Know exactly where you impress your shopper and where you need to improvise. Complicated post-purchase questions conveyed in a simple, precise manner!
No longer type responses to open-ended questions! Get your customers to record their opinions, from likes and dislikes to suggestions. Impress your clientele by facilitating real-time transcription of the recorded voice. While they talk and submit, all you do is read and act. A complete makeover to the traditional text questions, thanks to voice transcription.
Enjoyed getting your fans to talk with this post-purchase survey template? We have more in store for you. Go grab em’! Here’s to better customer satisfaction and loyalty.
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