Making the Best Use of Crisis
| Genre | Product Experience |
| Duration | 17 mins |
| Featuring | Dr Kumar Visvanathan |
Takeaways
Nearly 3 out of 4 executives felt that the changes brought about by the COVID-19 pandemic would be a huge opportunity for growth. And the least surprising – only less than 30 percent of these same executives feel confident enough to face the new normal. While crisis management is on everyone’s agenda, unfortunately not many have actually stepped up to make the best use of the ongoing crisis. Level up your crisis management strategies with these tips on how to make the best use of the situation at hand.
The Best Opportunity to Change is Now
A crisis provides you with the best opportunity to reimagine, re-invent and re-emerge. These changes go a long way in paving the way for innovation. While your effective crisis management planning takes shape, build the blocks for the future by bringing about significant transformations.
Bring Out Your Best Version
Crises such as the pandemic are crucial moments for businesses to evolve rapidly. Work towards removing constraints and questioning previous logic in order to get the best business model in place. Use the opportunity to learn, discover and push your limits to set your growth strategies in motion.
Work Hard to Bounce Back
Use your market insights to bring about new products, services, and business models, along with customer experience management tactics. Make considerable investments in marketing, IT, human resources, and logistics that will help you attain long-term resilience.
Be Solution-Oriented
The key is to identify the source of a challenge and come up with a meaningful solution. Be it evading your customers’ crisis or that of your employees, think critically and evaluate effectively to arrive at the right solution. While you plan revival, never lose sight of the purpose and goals you are looking to achieve.
Dr Kumar Visvanathan
A Human Resources Professional,
Dr. Kumar Visvanathan is a recipient of an Honorary Doctorate by CIAC Global in partnership with the University of Entrepreneurship & Technology, New York for his contributions to People Management. He has over 27 years of HR experience in the IT industry. In 2016 he became the first Indian to be recognized as "HR Superstar" by HRO magazine, Philadelphia, USA for his contributions to the HR community.
Dr. Kumar has experience in staffing, US HR operations, transitioning services, designing and rolling out HR policies, performance management, competency building, and compensation management. He is a founding member of the New York-based Conference Board’s Asia Pacific Shared Services Council as well as a member of Nasscom's Steering Committee on Background Checks.
