AI-Powered VOC Survey Platform

Voice of Customer Tool

Capture the voice of the customer with an all-powerful CX suite. Make customer feedback your superpower with SurveySparrow. Stay ahead of expectations at every touch point with insight-driven service.

Trusted by over 4000 Brands

Mastering CX: Measure, Analyze and Learn

With SurveySparrow’s latest Voice of Customer Platform You Can

Clarify customer sentiments with AI

Leverage CogniVue for deep analytics, converting feedback into data to uncover loyalty drivers and CX metrics.

Resolve issues faster

Speed up NPS follow-ups with easy ticketing, leading to quicker resolutions and happier customers.

Empower executives with data

Use the executive dashboard for visual KPIs and real-time insights to inform data-driven decisions.

Strengthen brand recognition

Reflect your brand identity in your surveys to improve visibility and earn customer trust.

Improve operational efficiency

Automate tasks to save resources, reduce errors, and enhance customer service and satisfaction.

Boost survey completion rates

Personalize surveys with auto-filled details, in turn reducing respondents time and producing richer data.

Be where your audience is

Website

Create easily customizable weblinks to be embedded in your website. Add personalised variables to collect extensive data to deliver the best for your customers.

Want to discuss pricing?

Get custom plans to fit your business needs

Here’s why SurveySparrow is a game changer for CX

Empower Your Business with VoC Tools for Seamless Feedback and Rich Customer Insights

AI Wings!

Sprinkle AI magic in 20+ touchpoints

With AI Wings, you can create full-fledged surveys, rephrase questions, create custom widgets and respond to customers in a matter of minutes. Use the power of AI to refine your surveys and get precise insights, faster than ever before.

CogniVue

Demystify customer perception instantly

Get to the heart of customer sentiment hidden within volumes of qualitative data. Discover the hidden strengths fuelling NPS, analyze the root causes of negative sentiment, understand the overall nature of customer emotions and uncover hidden insights.

Get Started With Ease

Elevate your CX game with SurveySparrow

Integrations

Integrates with your Tech Stack

Connect the applications you use with our VOC platform using webhooks, APIs, workflows, or the popular Zapier Integrations.

Executive Dashboards

View the impact of CX in a glance

Track key trends across surveys, making it easy to look at complex data with widgets and share insights with key stakeholders. Build a single source of truth for your CX program.