Feedback management Tool

Turn Feedback into Growth

With our all-in-one Feedback Management System, you can collect, organize, and analyze feedback seamlessly to make data-driven decisions.

A personalized walkthrough by our experts. No strings attached!

Trusted by over 4000 Brands

The Feedback Management Platform You’ve Been Waiting For

Everything You Need to Master Feedback Management

Feedback Collection

Gather feedback through surveys, forms, and polls, all designed for ease and efficiency.

Advanced Analytics

Discover insights hidden in customer feedback with our AI-powered analytics.

Custom Reporting

Generate detailed reports to share insights across your team and stakeholders.

Seamless Integrations

Connect with your favorite tools like Slack, HubSpot, and Zendesk to streamline workflows.

Secure & Scalable

Enterprise-grade security ensures your data is safe as your business grows.

Boost survey completion rates

Personalize surveys with auto-filled details, in turn reducing respondents time and producing richer data.

Engage Your Audience on Every Platform

Email

Stand out in crowded inboxes with customized surveys. Embed them directly in emails or share via links for ultimate convenience. Maximize responses by scheduling to arrive at the perfect moment.

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Feedback Tools for Every Department’s Success

Start your journey to improve CX now

Product Feedback

Find out the pain-points of customers while using your product. Listen to their feedback and make them feel involved. Share customer pulse surveys and use the feedback to improve your product. Hit the product-market fit right.

Website Feedback

As the primary medium that brings you in touch with your customers, ensure they have a fluid experience with your website. Embed survey bots on your website, extend support, resolve queries, and collect website feedback.

Get Started With Ease

Elevate your CX game with SurveySparrow

Customer Support

For customer support teams, our platform empowers you to address pain points proactively with real-time feedback insights. Identify issues as they arise, prioritize resolutions effectively, and deliver exceptional service that builds trust and satisfaction with your customers.

Customer Effort Score(CES)

How easy was it for customers to use your product? Avail your services? Measure it using the customer effort score. Lower the score, the better. Share CES surveys right after a sale or after an interaction, to know if they’ll stick to your brand.

Customer Satisfaction(CSAT)

Are customers satisfied and happy with your brand? Share CSAT surveys after purchase, before subscription renewal, or right support interaction to gauge their happiness. Satisfied customers stay. Thus, keep up with their pulse.