AI-Powered CX Platform
HIPAA-Compliant Survey Tool
Securely collect and manage healthcare data with our HIPAA-compliant survey tool. Encrypted, audit-ready, and easy to use for any care setting.
Securely collect and manage healthcare data with our HIPAA-compliant survey tool. Encrypted, audit-ready, and easy to use for any care setting.
TRUSTED BY BEST-IN-CLASS BRANDS
Ground-Level Perspectives
Companies that prioritize customer experience are expected to outperform competitors, with 89% competing primarily on this basis by 2025.
77% of customers view brands more favourably if they proactively invite and accept customer feedback.
Companies implementing effective customer feedback programs can achieve a 25% increase in customer retention rates.
Achieve More by Measuring and Improving CX:
- Boost customer retention and loyalty.
- Maximize revenue from existing customers.
- Lower operational and support costs.
- Enhance customer acquisition efficiency.
- Strengthen brand equity and visibility.
From Listening to Action: Your Complete Feedback Solution
Listen
Analyse
Act
Crack the code to customer loyalty and faster growth
How SurveySparrow Survey Supports your HIPAA Compliance
1Custom SSL
secure your surveys using SSL by transferring encrypted data over the internet. Establish a secure connection and guard your custom domain URL with ‘https’ using custom SSL.
2IP Address tracking
Keep a record of the IP addresses for tracking respondents and for preventing spamming. The IP addresses are tracked and noted in the Responses Section of survey reports.
3Password Protected surveys
Protect your online surveys with a password for limiting access. Once you enable password protection, respondents are prompted to enter it as they click the link. Upon validation, they can access and take the survey.
4Single Sign-On (SSO)
Login to SurveySparrow account using your organizational credentials with SSO. One login for all your apps using Single Sign-on. Avoid the juggle.
5IP Whitelisting
Allow only trusted locations or networks to access your SurveySparrow account. You can apply these restrictions to both survey admins and end-users. Provide access to only trusted sources.
6Domain white-labeling
Brand your survey share URL with your company domain using white-labeling. Give the sense of security to your respondents with Custom Domain.
Integration made effortless
500+ quick connects, endless opportunities Connect in a snap!
Mailchimp
Hubspot
Freshdesk
Intercom
Slack
Wordpress
Zendesk
PowerBi
MS Teams
Shopify
Rybbon
Salesforce
Zapier
Monday.com
Stripe
Google Sheets
Pipedrive
Zoho
Help Scout
Twilio
Get Feedback,
Where Your Customers Are
Stand out in crowded inboxes with customized surveys. Embed them directly in emails or share via links for ultimate convenience. Maximize responses by scheduling to arrive at the perfect moment.
Want to discuss pricing?
Get custom plans to fit your business needs
Customer Praise That Drives Us!
Great for any product team looking to get NPS scores and customer feedback
Garvin C.
Senior Product Manager
Best and cost effective tool to start your cx journey
Prateek G.
Mid-Market (51-1000 emp.)
"The power of SurveySparrow NPS to our business success"
Marlon B.
Ecommerce Manager
"Great Platform that has suited our Small Start-up with Great Potential for when we Scale"
G2 Verified User
Small Business
"Small start up using for NPS - happy with experience!"
Grace E.
Director of Revenue Operations
"By far the best tool for listening to our customers and partners"
Guilherme L.
Opportunities Leader, Investment Management
What’s More To Our CX Survey Platform?
Discover Tools to Simplify CSAT Measurement, and Gain Deeper Insights
Segment audience with custom fields
Uncover deeper insights by sorting your Net Promoter Score℠ using custom fields like location, date of feedback submission, etc. Segment your customers instantly and adopt different follow-up strategies. With our NPS® platform, it’s as easy as things can get.
Collect feedback periodically
Schedule surveys for periodic intervals. Configure the survey settings once and forget about it. Set up a cyclic feedback system. Automate the process; save your time and efforts with our NPS® survey platform.
Throttle your surveys
Don’t bombard your customers with one NPS® survey after another. Why annoy them? Use SurveySparrow’s NPS® survey platform’s Throttling feature to ensure no respondent is surveyed until a configured time. Enter the days, 90 for example, and the batch of respondents will be surveyed only after a quarter.
Set up alerts
Inspect and understand the complete journey of a customer and their experience with your brand using our NPS® software. With the feedback from all their interactions, map the customer journey clearly, and identify the pain-points easily.
Close the Feedback Loop Seamlessly
Transform Insights into Action with SurveySparrow
Listen
Collect customer feedback. Cover all crucial touchpoints.
Grow
Gather reviews from promoters. Acquire new customers. Progress.
Improve
Learn from your customers. Take action. Measure progress.
Analyze
Track NPS®. Study feedback. Uncover loyalty-driving factors.
How it works?
01
Schedule a demo
02
Talk to our product experts
03
Get a free trial of our platform
04
Get Custom Onboarding with purchase
05
Launch Surveys, Happy Cx!
Uncover hidden insights
Create and share personalized dashboards with powerful data visualizations that gives the full picture.
Frequently asked questions
Mikhil Mathew
SurveySparrow offers end-to-end HIPAA compliance with encrypted data, signed BAAs, role-based access, and audit logs. It’s easy to use, patient-friendly, and comes with powerful automation—making it ideal for secure, compliant healthcare surveys.
Still have questions?
Book a free demo with our team and discover how SurveySparrow can revolutionize the way you gather and analyze feedback.
