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Best Delighted Alternative for Your Business

Delighted Is Sunsetting. Here’s Your Better Alternative.

Migrate from Delighted in days, not weeks. Keep your surveys, data, and workflows—upgrade to a more powerful customer feedback platform built for growth.

Upto 25% off

Collect, analyze, and act on customer feedback effortlessly with
AI-powered surveys, real-time insights, and automated workflows. Deliver exceptional experiences without the enterprise-level price tag.

TRUSTED BY BEST-IN-CLASS BRANDS

Why Choose SurveySparrow Over Delighted

Pricing

$19 USD/MONTH

Has a free trial and a ‘Forever Free’ option

Starts with 2500 Responses/Year

$224 USD/MONTH/USER

No free plan

Starts at $224/month (Premium)

7-day free trial available

AI Assistance

Has ‘AI Wings’, an autopilot feature to enhance the feedback collection journey at 20+ touchpoints inside the product

Does not offer such assistance

Integrations

Has 20+ native integrations which includes PowerBI, Freshdesk, Zendesk, and Zapier.

Limited native integrations

Includes Slack, HubSpot, Zapier, Salesforce (Premium & above)

WhatsApp survey sharing not supported

Share surveys via WhatsApp

Supports translation of surveys into 75+ languages.

Reputation Management

Manage reviews from 100+ platforms with native tools

No native reputation management tools

Hear from people who chose SurveySparrow Over Delighted!

We have decided that the features are good enough that we can switch away from Qualtrics, which has become cost prohibitive. I also like that there are options to push the data automatically to Google Sheets. Customer support is also good, with quick answers to questions via the chat ”

- Claire Q.

Senior Research Associate

The reason I chose this platform over Google Forms, HubSpot, TypeForm, SurveyMonkey was the customization ability to setup an engaging survey - have multiple sections, have multiple Qs per section, have stack-ranking Qs.

-Komal K

CEO

I was originally looking for a new tool to replace SurveyMonkey. We only use this tool twice a year for our NPS score and wanted to invest in a technology that has better integrations than SM. SurveySparrow covered all of our requirements an was extremely easy to set up”

-Han M

Demand Generation Lead

How it works?

01

Schedule a demo

02

Talk to our product experts

03

Get a free trial of our platform

04

Get implementation support with purchase

05

Launch Surveys, Happy Cx!

Make the Best Decision for Your Team and Entire Business

Experience the Difference

SurveySparrow’s Exclusive Features That Lead the Market

Sprinkle AI magic in 20+ touchpoints

With AI Wings, you can create full-fledged surveys, rephrase questions, create custom widgets and respond to customers in a matter of minutes. Use the power of AI to refine your surveys and get precise insights, faster than ever before.

Request Demo

Experience the Difference

SurveySparrow’s Exclusive Features That Lead the Market

Sprinkle AI magic in 20+ touchpoints

Book a demo

2017

Founded

4K+

Customers

149+

Countries

130+

Languages

1000+

Templates

30+

Native Integrations

How Paack Improved their Customer Relationships.

View Case Study

How University of Arkansas-Fort-Smith fine tuned it's Leadership Classes

View Case Study

4.4/5

9.2/10

4.4/5

Still Unsure? Here's Why SurveySparrow is the Clear Choice

Mikhil Mathew

Switching is simpler than most teams expect. We guide you through recreating your surveys, setting up audiences, and configuring integrations so you can go live in days, not weeks—without disrupting your feedback programs.