You are a sales representative for a company who is gathering feedback from customers in a shopping mall. You request people to spend a minute to give you feedback, and some of them agree too. But internet connectivity issues and syncing problems delay the process tremendously and you have a bunch of not-so-pleased customers leaving.
If you want to avoid such scenarios, a smart choice would be an Offline Survey App.
An offline survey application is a tool that can be used to collect data from users without requiring an internet connection. This approach allows you to gather data anytime, anywhere at your convenience and that of your user as well.
Once the survey is completed, the data is stored in the application. When an internet connection is established, the data is synced automatically to the online account or database.
This kind of backup which offline survey provides allows your user to have a hassle-free survey taking experience. While automatic syncing ensures no loss of data as well.
Offline Surveys are best suited to get relevant and accurate feedback at the point of contact with your audience.
Customer Surveys : This is targeting the Point-of-Contact feedback. Fetching the feedback directly from your clients or customers about a product/service they just used. For example, you wish to find out how your guests liked the dining experience you provide; an offline survey application will help you get the live and quick review from them.
Remote surveys: Assume you are doing a medical camp in a remote place where getting an internet connection is close to impossible. In such a case, Offline Survey Apps play a pivotal role in helping you collect feedback from your patients even in the absence of internet. Once you are back, plug-in the cable and sync all the data!
Event Surveys: After conducting an event, if you wish to collect the opinions of the attendees, offline surveys are a great way to go about. Simply hand over the tablet to the attendee, and they can fill it up quick and easy. At events, people are more than willing to share their views on the event, what was amiss and what was praiseworthy, and of course, what could be done to make the event even better. These surveys are conducted right after the event which is fresh in their minds. This helps them to contribute more accurate responses which in turn gives you finer quality data and thereby better insights.
Market Research : Offline surveys are ideal for gathering useful information about a product that’s newly released or about to be released. These surveys help to observe the reaction of consumers as they use a particular product. It is the best way to reaffirm your survey results.
Walk-in Surveys: You wish to conduct a survey by interviewing and getting live feedback from your users. This is similar to an interview model where you question your users regarding your product/service, and they give you feedback immediately.
Lead Generation : Grab all your potential leads swiftly by asking a few questions. Nobody would be willing to wait around if your internet is adamant about running slow! So offline survey application is the right approach to go by.
Offline Survey Applications has got multiple advantages, but the most crucial one is the independence it enjoys from an active internet connection. Offline surveys allow users to enter their responses anywhere and anytime, without an internet connection. These are stored securely within the application. When a connection is established, this data is synced and uploaded to the database in the online account of the user.
Quick and efficient, Offline Survey Apps remove the fear of losing internet while the survey is active.
The first and the most obvious advantage is that you wouldn’t require an active Internet connection while the survey is being completed. This is extremely beneficial when you are working in any remote, interior location.
Most often, companies tend to lose valuable leads or feedback just because they weren’t able to provide a smooth survey experience. Internet connectivity issues and syncing problems are the biggest let-downs when you have convinced a customer to give you feedback.
Intercept surveys are best conducted by using Offline Survey Apps. Intercept surveys usually involve collecting feedback one-to-one from clients or users. These are generally done in public places like malls or showrooms where there is a direct interaction with the consumer. With Offline Survey Application, you can gain real-time feedback live from your audience. Their vibes can help you achieve a clearer perspective about what is good and what’s not, and you end up with more in-depth, richer survey insights.
Survey Fatigue is the ultimate buzzkill as far as Survey Completion Rates are concerned. People are always skeptical when they are requested to complete a survey online. And they leave at the first sign of discomfort. Offline Surveys guarantee a hassle-free experience to the survey takers by letting them finish their survey with minimum inconvenience.
This directly reflects as a steady increase in the completion rates.
Offline Survey App thus provides all the features of online surveys along with advantages stated above.
Offline Surveys perform supremely well in various use case scenarios. Offline surveys are the best option when you don’t have an exceptionally long list of survey takers. A quick survey without a strict target audience is preferable in this case. Another instance of making use of offline survey apps is when you don’t want to annoy your customers with yet another round of feedback survey. Bombarding your customers with survey after survey will do more harm than any good.
If you wish to know a general review from a varied demographic audience, say regarding a new product which was launched in the market, offline surveys are the right way to go about. Directly approach the public, request their feedback, hand over your tablet device. A swift survey like this ensures high rates of completion as well.