Offline Survey App is a tool that can be used to collect data from users without requiring an active internet connection. Let's say you are a sales representative for a company that is gathering customer feedback in a shopping mall. You request people to spend a minute to give you feedback, and some of them agree too. But internet connectivity issues and syncing problems delay the process tremendously, and you have a bunch of not-so-pleased customers leaving. Dread such a situation? Let's not have it anymore!
An offline survey app helps you to collect data, internet-free. Once the respondent completes the survey, the offline app captures & stores the data in real-time and syncs it when an active connection is established.
The software helps you to gather data anytime, anywhere, at your convenience, and that of your users as well. This kind of backup, which an offline survey app provides, allows your user to have a smooth survey taking experience. And, automatic syncing ensures no loss of data as well. Conduct your offline surveys with ease & effectiveness with a smart Offline Survey App! Here's a complete guide on the offline survey app, right from the ABCs. Meanwhile, here's a quick peek of how a retail store has set-up a feedback kiosk in their checkout counter and used it to collect feedback with an offline survey app.
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Offline Survey App has got multiple advantages, but the most important one is the independence it enjoys from an active internet connection. Offline surveys allow users to enter their responses anywhere and anytime. The offline survey app stores the data securely and automatically sync it up with the database when there's an active internet connection. Quick and efficient, offline survey app removes the fear of losing the internet(and users) while the survey is active.
If you wish to know the general review from a varied demographic audience, say regarding a new product launched in the market, offline surveys are the right way to go about. Directly approach the public, request their feedback, and hand over your tablet device. SurveySparrow's offline survey app gets you started with your mobile data collection in no time. Download the app from the Play Store or App Store for free.
Create conversational and personalized offline surveys with SurveySparrow. Use question piping and variables to introduce a high level of personalization and conditional logic branching for asking only the relevant questions and hiding the rest. While you build the survey, preview it instantly, and make corrections. Choose a theme from our gallery or create your own and design it to perfection.
Download the offline survey app and log in through your device. As you do, the device automatically gets added to your list. Also, you can manually add any number of devices and configure them with a security pin. This pin will control the access of your device. In this way, you can handover any device without sharing your account details.
When you move to kiosk mode, the device will be unmanned. The respondents can come and go dynamically. In such a case, to keep the device ready for the next user, you can enable the inactivity and restart time. When the device is inactive or after a particular time, the survey restarts automatically.
The offline survey app captures the data instantly and securely stores it for later use. You can track the responses in the dashboard and analyze the reports, even to a device-level. Measure the survey performance metrics, such as completion rates and time of completion. Analyze with advanced reports filters & cross-tabulate with Compare feature. Export reports quickly as PDF, Excel, or SPSS.
Enable auto-syncing of your offline survey app. Set the time when you wish to sync all data, and the app takes care of the rest. The data is stored securely until then in your database. Shed all worries about not having an internet connection. Set out and get to know your customers better.
When you leave your device unmanned, protect the dashboard and all your data easily with a dashboard pin. This acts as the screen lock, which makes only the survey accessible to respondents. If they try to exit the survey, the offline survey app prompts the pin entry, post which only the dashboard can be accessed.
Offline Survey Apps are best suited to get feedback from customers at different touch-points, especially when you don't have a long list of survey takers. Another instance of making use of offline survey apps is when you don't want to annoy your customers with yet another round of feedback surveys. Bombarding your customers with one survey after another will do more harm than any good. Here are some popular places where you can install a kiosk survey or have a device set up for data collection.
After an exhibition or an event, collect feedback from the attendees to know how well the program fared. Switching to the offline mode is ideal in such a case. Set-up a kiosk at the venue or simply approach the delegates to collect event feedback. Since the event survey takes place right after the event, the experience is still fresh in the minds of the attendees. Get better results with an offline survey app, thus.
Intercept survey is a feedback methodology where surveyors approach a customer directly and collect their opinions about a particular product or service. This is similar to an interview model where you interact with users personally and get instant feedback from them. In shopping malls or a retail store, all you need is an offline survey app to know what customers think of your brand.
Assume you are doing a medical camp in a remote place where getting an internet connection is close to impossible. In such a case, offline survey apps play a pivotal role in helping you collect feedback from your patients, even in the absence of the internet. Once you are back, plug in the cable and sync all the data!
Offline surveys are ideal for gathering useful information about a product that's newly released or about to be released. Market research surveys help to observe the reaction of consumers as they use a particular product. It also allows companies to position their product in the right market and present it to the right audience. Conduct flawless market research with an offline survey app.
Offline surveys hit the ball out of the park when it comes to collecting dining feedback from the guests at your restaurants. You can hand over the tablet to them once they finish the meal and request for quick feedback. A restaurant feedback offline survey helps to gain crucial feedback about the overall dining experience a restaurant provides.
Install a kiosk next to your multiplex screens and know the experience your guests had. Was the theatre experience good? Was the movie too loud, temperature too cold? Were the snacks & refreshments tasty? Find out and improve simply by investing in an offline survey app.
We can't stress enough the importance of offline survey apps for mobile data collection. When half of the world is glued to the internet, it's only natural for the internet to slow down and, at times, blackout. Let that not happen when you have set out on a fine day.
The first (and the obvious) benefit of an offline survey app is the ability to function uninterrupted in the absence of an active internet connection. The offline survey app must collect responses, store it, and transfer it to the online database.
You can use any device to collect data. The multidevice compatibility feature of the offline survey app ensures the survey perfectly blends in well with any device you opt for. A true experience, be it a tablet or a smartphone.
People are always skeptical when requested to complete a survey. And, they leave at the first sign of discomfort. Most often, companies tend to lose valuable leads or feedback just because the survey experience wasn't smooth. Internet connectivity issues and syncing problems are the biggest let-downs when you have convinced a customer to give you feedback. Offline survey apps guarantee a hassle-free experience to the survey takers by letting them finish their survey with zero inconveniences.
Offline Survey Apps work well for conducting intercept surveys that usually involve collecting feedback one-to-one from clients or users. These are generally done in public places like malls or showrooms where there is a direct interaction with the consumer. With an offline survey application, you can gain real-time feedback live from your audience. Their vibes can help you achieve a clearer perspective about what is good and what's not. Consequently, you can figure things out quickly with rich survey insights.
Create engaging surveys containing the right blend of open-ended and closed-ended questions. With the conditional logic branching feature, the offline survey app analyzes the previous responses of respondents and decides which questions must follow next. As a result, only relevant questions are posed; the rest are not shown to respondents! Why ask a vegetarian their favorite type of meat?
"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing..."
Digital Producer at Heat + Deloitte Digital
Market Intelligence & Strategy Manager at Paysafe
Business Manager at Brella
Founder at Parisa Consulting
Business Advisor at Exceeding Limits