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| Ticket Management |
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Why Companies Choose SurveySparrow Over Survicate?
Choosing the Right Customer Experience Platform can be critical. Learn why SurveySparrow, rated the Fastest Growing Product on G2, is the right choice.
4.4 / 5 rating by G2 Users
4.4 / 5 rating by Gartner
Trusted by 100,000+ Businesses across 149
countries
Why Customer Success Teams are
Making the Switch
Making the Switch
CX Suite
The dedicated CX Suite has NPS, CSAT and CES surveys that can be easily created and automated to monitor
and analyze customer experience.
Workflows & closing the feedback loop
SurveySparrow supports over 1500+ integrations with all the apps you need to ensure you close the feedback
loop efficiently, all from one place.
Multichannel Connect
Distribute your surveys easily via many channels like QR codes, SMS, emails, website and Whatsapp.
Executive Dashboard
The executive dashboard lets you add in custom charts to visualize your data from multiple surveys at one
place.
Multilingual Surveys
SurveySparrow supports 70+ languages making it easier for businesses operating in multiple countries to
measure their customer experience.
Ticket Management
The in-house ticketing system makes it easy to resolve issues that customers face and for the customer
support teams to coordinate.
Top Teams Use SurveySparrow
SurveySparrow results
Michael G.
Small-Business(50 or fewer emp.)
Validated Reviewer
Validated Reviewer
Review Source: Organic
Apr 04,2023
"Best Survey Platform for the Money!"
What do you like best about SurveySparrow?
We have a sophisticated and complicated tech stack for our Digital Marketing. We always run
into
challenges with tracking and passing data from one system to another. The biggest challenge
is
when we use iframes. We tried all the top survey platforms and SurveySparrow is the absolute
best for tracking and API connections. It also has great survey functionality and is very
user
friendly. Whenever we had problems or didn't know how to do something, their support always
responded quickly and solved our problems. Grateful for this platform which is an important
tool
in our Digital Marketing arsenal. I highly recommend everyone takes a look at SurveySparrow
and
take it for a test drive.
James T.
Small-Business(50 or fewer emp.)
Validated Reviewer
Validated Reviewer
Review Source: Organic
Apr 04,2023
"Easy switch from SurveyMonkey"
What do you like best about SurveySparrow?
I've been facing increasing difficulties with SurveyMonkey over the last few years as more
of
their features move behind account paywalls. Their service department is just sales in
disguise.
I sought out some alternatives and SurveySparrow seemed to offer everything I was used to
and
more. I was immediately engaged by their support staff who were helpful in demoing the
product,
knowledgable about what could be done out of the box and what needed workarounds, and they
were
always quick to respond to my inquiries. I've made the switch now and I'm saving a
significant
amount of money. As a bonus, the build tools are much easier to use!
Farha T.
Small-Business(50 or fewer emp.)
Validated Reviewer
Validated Reviewer
Review Source: Organic
Dec 05,2022
"SurveySparrow: Giving Me the Power to Create Meaningful Surveys for My Business!"
What do you like best about SurveySparrow?
I recently started using SurveySparrow for collecting customer feedback and I'm really
impressed
with the tool. It has an intuitive and user-friendly interface that makes it very easy to
create
surveys and collect feedback. The platform also offers great customization options to make
the
survey look more attractive and engaging. The real-time analytics and reporting feature is
also
very helpful and provides valuable insights into customer responses. Overall, I'm very
pleased
with the SurveySparrow tool and highly recommend it!
Abbie N.
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review Source: Organic
Nov 22,2022
"Best survey tool i've ever used."
What do you like best about SurveySparrow?
This survey tool is perfect for whatever you need.The interface for people filling out the survey is
clean,intuitive and easy to use.
The advanced logic and scoring is super useful and probably the most advanced of any i've seen.Customer
support is amazing and always follows
up and provide support with whatever you need.
Grow together With SurveySparrow
See Why 100,000+ Customer choose us
Success Stories
"Challenges related to look and feel, and reporting are now things of the past. The UX of
SurveySparrow is excellent..."
"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an
efficient way..."
Still have questions?
SurveySparrow is an omnichannel experience management platform. It distinguishes itself from other survey tools with its conversational interface, which boosts response rates by 40%. It also offers features like offline data collection, advanced analytics, and integrations with other tools.
Yes, you can sign up for a free trial of SurveySparrow for 14 days.
SurveySparrow’s exclusive CX Suite offers NPS, CSAT and CES surveys which makes it easy to collect all types of customer experience data. You can create various types of surveys, like transactional NPS, and also create it as a chat survey.
Yes, SurveySparrow takes data protection and privacy seriously and is compliant with GDPR, CCPA, HIPAA, ISO and other data protection regulations.
SurveySparrow offers quick and extensive customer support via calls, emails and chat. We offer 24*5 support and are just a chat away!
SurveySparrow is the obvious choice
The award-winning platform that will elevate your bussiness
