Improve brand loyalty with easy-to-use NPS Software
Create better experiences as they happen and close the loop feedback seamlessly with the best NPS Survey Platform.
14-Day Free Trial • Cancel Anytime • No Credit Card Required • Need a Demo?
100,000+ Customers use SurveySparrow to refine experiences
Why SurveySparrow
Sentiment Analysis & Wordcloud
Decode customer sentiments easily with sentiment analysis. Pick out their insights and get a word cloud to have a clear & concise understanding of the loyalty factor.
Easy Audience Management
Very often, as the number of active customers increases, companies find it difficult to handle them and eventually stop doing so, leading to customer churn. The audience management feature offered by our NPS Platform helps categorise your customers into various groups and follow-up with them differently.
Integrates with your Tech Stack
Connect the applications you use with your NPS platform using webhooks, APIs, workflows, or the popular Zapier Integrations.
Comprehensive Dashboards and Conclusive Reports
Closely watch and analyze critical business metrics over any period of time in one click. Get ongoing improvement right, with Journey Charts.
Here’s How SurveySparrow Can Help Your Business
Uncover deeper insights by sorting your Net Promoter Score using custom fields like location, date of feedback submission, etc. Segment your customers instantly and adopt different follow-up strategies. With our NPS platform, it’s as easy as things can get.
Schedule surveys for periodic intervals. Configure the survey settings once and forget about it. Set up a cyclic feedback system. Automate the process; save your time and efforts with our NPS survey platform.
Don’t bombard your customers with one NPS survey after another. Why annoy them? Use SurveySparrow’s NPS survey platform’s Throttling feature to ensure no respondent is surveyed until a configured time. Enter the days, 90 for example, and the batch of respondents will be surveyed only after a quarter.
Inspect and understand the complete journey of a customer and their experience with your brand using our NPS software. With the feedback from all their interactions, map the customer journey clearly, and identify the pain-points easily.
Interested in Evaluating SurveySparrow?
Quarterly
Yearly
Enterprise
Automate, gather, analyze and
act on every conversation
to craft world-class experiences.
Custom response limits
Custom share limits
Contact UsWhat happens when I hit the
responses limit?
See all features
Business
Best for mid-size businesses to
scale up customer & employee
experience.
$199USD
- Per Month
- • Billed Quarterly
30,000 Responses Per year
200,000 Email shares per year
Free TrialWhat happens when I hit the
responses limit?
See all features
Essentials
Best for very small teams. Grow
your business effectively with the
right
feedback.
$69USD
- Per Month
- • Billed Quarterly
15000 Responses Per year
0 Email shares per year
Free TrialWhat happens when I hit the
responses limit?
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Basic
Essential features for individuals to
get started, in one pack.
$39USD
- Per Month
- • Billed Quarterly
5000 Responses Per year
0 Email shares per year
Free TrialWhat happens when I hit the
responses limit?
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NPS® + CX Suite
Take charge of your customer experience
journey with NPS®, CES and CSAT.
Custom response limits
Custom share limits
Contact UsSee all features
CX Basic
Find areas for improvement, take action, and
track customer loyalty trends with NPS®.
$299USD
- Per Month
- • Billed Quarterly
100000 Responses Per year
200000 Email shares per year
Free TrialWhat happens when I hit the
responses limit?
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Advanced
Scale up your performance reviews with
customizable 360 assessments.
For 100+ Assessments
Custom 360 Reports
Contact UsSee all features
Basic
Test the waters with our all-in-one
360 assessment software.
$59USD
- Per Assessment
- • Billed Yearly
For upto 100 Assessments
2 Admin Users
Free TrialSee all features
Platform
For large businesses looking for a customized
plan & support.
10+ Users- Custom response limits
- Custom share limits
- Unlimited Contacts
- Branding & whitelabelling
- Custom API limits
See all features
Looking for a free plan? 
- 50 responses per month
- 3 Active Surveys
- Upto 10 Questions Per Survey
- Classic & Chat Surveys
- Self Notifications
- Custom Reports Filter
- Share Via Link, Embed, QR Code, Email
- Response Notifications
- Embedded Survey
- Zapier Integration
Badges of Appreciation
Source of encouragement to our passion, to deliver nothing but WOWs.
Integrates into your application ecosystem
Don’t just take our word for It
"Godrej refines their employee's journey using SurveySparrow"
Isha Goyal
Associate Vice President – HR
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent..."
Katherine Stevens
Market Intelligence & Strategy Manager
"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an efficient way..."
Jaakko Jalkanen
Business Manager
"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on..."
Parisa Vassei
Founder at Parisa Consulting
"This is a very young Saas company, but it is evident they are on to something here. They are creating a survey tool..."
Peter Vogopoulos
Business Advisor at Exceeding Limitsx
You are in mighty good company
100,000+
Customers
149+
Countries
86+
Languages