A Quick Comparison
| SurveySparrow | Typeform | |
|---|---|---|
| NPS Platform | YES | NO |
| 360° Assessment | YES | NO |
| Automated Workflows | YES | NO |
| Whitelabelling | YES | NO |
| Email Share | YES | NO |
| Contact Management | YES | NO |
| Custom Reports | YES | NO |
| Executive Dashboard | YES | NO |
| Case Management | YES | NO |
| Offline Surveys | YES | NO |
Pricing
| Starting price | $19 | $25 |
| Basic | 500 Responses / Month | 100 Responses / Month |
| Business vs Elite | 100k Responses / Month | 10k Responses / Month |
Ranked G2’s #1 Fastest-Growing Product, 2020.
Not to brag or anything. Here are the client testimonials in G2 about the SurveySparrow vs Typeform.
10 Reasons to Switch to a Typeform alternative
We’ll list them out. Alongside, you’ll know why it would be beneficial for you to opt for a Typeform alternative that can do more than just surveys.
Brand Identity matters to you
White-label, not just a survey. Customize everything to reflect your brand.
- Configure URLs with your unique domain
- Pixel-perfect the end-user survey appearance with CSS
- Add your own Email ID to share surveys
- Customize your Email Surveys; the subject, body, everything!
- Add brand logo, color palette, font.
Why it Matters
- People find it a bit hard to trust a 3rd party at a pivotal customer touchpoint
- White-label & establish trust with respondents by proving authenticity
- Make use of all opportunities for promoting your brand
Omni-channel data collection
Collect data from multiple channels. Capture & study in a unified manner, on your reporting module.
- Email surveys with Recurring feature to automate
- SMS surveys, fully configurable. Get higher open rates
- In-built social share for Facebook & Twitter
- Multiple, unique trackable weblinks
- No-code Embedding. Deploy as a chatbot for website
- Bot for Slack & MS Teams
- Email embed on popular email marketing tools
- Scannable QR codes for swift access
- Mobile SDK for a seamless experience
Why it Matters
- Waste time & struggle with data from multi-channels
- Analyze omnichannel performance. Use the best performing channel for your data collection process
Contacts Management & Segmentation
Sort, segment, and manage your contacts effortlessly.
- Import an entire database even with quick CSV, Excel Contact Import
- App-specific Import from your everyday tools like Salesforce, Hubspot, Google Contacts, Intercom
- Smart lists/Dynamic Contact list
- Response history by the respondent
Why it Matters
- Waste time on manually importing contacts and getting overwhelmed with a disarrayed list of contacts
- Import easily, create & handle lists, and run your surveys through a highly targeted audience
Offline Data Collection
Collect data anywhere, anytime, even without an active internet connection.
- Use our in-built offline survey app
- Available on App Store & Playstore
- Add any number of offline devices
- Create offline surveys, theme it, configure auto-sync options
Why it Matters
- Don’t stutter your data collection when the internet gives away
- Download our offline survey tool, create your survey, add devices you want, and set out for remote data collection. Don’t let the internet handicap you
In-built NPS Module
Track your Net Promoter Score. Measure & improve customer loyalty.
- Track NPS trends over the week, month, year
- View responses each from Promoters, Passives, Detractors
- Close the loop with response management
- Assign agents to each unhappy client. Check the status from ticket-raise to resolution
- Integrate easily Workflows & Alerts. Receive rule-based alerts. Keep your team posted
Why it Matters
- Don’t end up investing on a separate NPS platform and then juggling feedback
- Get everything done with one tool. Seamlessly incorporate NPS in your feedback
In-built 360 assessment module
Conduct omni-directional performance review & management. Boost employee productivity.
- Upload an employee’s details at one go
- Invite employees for assessments easily
- Understand Strengths, Areas of Improvement, Hidden Strengths, & Blindspots of each employee
- Get custom reports with a dedicated personal development plan
- Customize your employee 360 assessment reports, just the way you want
Why it Matters
- Avoid investing in a separate employee 360 platforms and then juggling feedback
- One tool, many solutions. For both your customers and employees
Advanced Reports & Analysis
Slice & dice data. Get rich insights and make meaningful sense to your data.
- Capture data in real-time
- Get rich insights from real-time reports. Export easily as PDF, SPSS, CSV, Excel
- Filter responses with our Advanced Reports Filters & create customer views
- Cross tabulate responses with Compare feature
- Schedule & automate reports to your inbox at any time
- Share reports externally as links
- Understand customers better with sentiment analysis & word cloud
Why it Matters
- Don’t just sit on top of responses and leave valuable data around due to a weak reporting module
- Get the right business insights, make data-driven decisions, and grow
Users, roles, & sub-accounts
Manage your account & permissions easily. Set visibility without a hassle.
- Manage visibility & accessibility of your surveys with roles & permissions
- Set up multiple sub-accounts under a single parent account. For your department, team, or clients
- Handle survey visibility using Teams & Folders
- Centralized billing with zero hassle
Why it Matters
- Make audience management simple. Ensure a smooth checkout throughout
- Get more work done with a single platform
Round-The-Clock Customer Support
Get in touch with us anytime you want and for anything.
- Phone, email, or chat
- We’re just a call away
Why it Matters
- Why wait in line for eternity just to get an answer?
- Support is at the heart of our business & culture. Rest assured, we’re with you always
Data Center Of Your Choice
Improve speed & accessibility by enabling a custom data center for your project. Ensure your data is within preferred geographical limits and be compliant with GDPR or EU norms, hassle-free.
Addressing the elephant in the room. Pricing.
The Essentials plan of Typeform starts from $35 for 1000 responses, while SurveySparrow offers the same at just $19. $49 spent at SurveySparrow can get you 10,000 responses & more when you need to pay at least $59 for the same in Typeform.
The price gap gets glaringly obvious as we go up the plans. To collect 100K responses, you will be spending a whopping $900 in Typeform, but just $449 in SurveySparrow can get you the same & much more, like NPS, Custom dashboard, Automations, Workflows & even a Customer Success Manager. Let that sink in!
Quarterly
Yearly
Enterprise
Automate, gather, analyze and
act on every conversation
to craft world-class experiences.
Custom response limits
Custom share limits
Contact UsWhat happens when I hit the
responses limit?
See all features
Business
Best for mid-size businesses to
scale up customer & employee
experience.
$199USD
- Per Month
- • Billed Quarterly
30,000 Responses Per year
200,000 Email shares per year
Free TrialWhat happens when I hit the
responses limit?
See all features
Essentials
Best for very small teams. Grow
your business effectively with the
right
feedback.
$69USD
- Per Month
- • Billed Quarterly
15000 Responses Per year
0 Email shares per year
Free TrialWhat happens when I hit the
responses limit?
See all features
Basic
Essential features for individuals to
get started, in one pack.
$39USD
- Per Month
- • Billed Quarterly
5000 Responses Per year
0 Email shares per year
Free TrialWhat happens when I hit the
responses limit?
See all features
NPS + CX Suite
Take charge of your customer experience
journey with NPS, CES and CSAT.
Custom response limits
Custom share limits
Contact UsSee all features
CX Basic
Find areas for improvement, take action, and
track customer loyalty trends with NPS.
$299USD
- Per Month
- • Billed Quarterly
100000 Responses Per year
200000 Email shares per year
Free TrialWhat happens when I hit the
responses limit?
See all features
Advanced
Scale up your performance reviews with
customizable 360 assessments.
For 100+ Assessments
Custom 360 Reports
Contact UsSee all features
Basic
Test the waters with our all-in-one
360 assessment software.
$59USD
- Per Assessment
- • Billed Yearly
For upto 100 Assessments
2 Admin Users
Free TrialSee all features
Platform
For large businesses looking for a customized
plan & support.
10+ Users- Custom response limits
- Custom share limits
- Unlimited Contacts
- Branding & whitelabelling
- Custom API limits
See all features
Looking for a free plan? 
- 50 responses per month
- 3 Active Surveys
- Upto 10 Questions Per Survey
- Classic & Chat Surveys
- Self Notifications
- Custom Reports Filter
- Share Via Link, Embed, QR Code, Email
- Response Notifications
- Embedded Survey
- Zapier Integration
