A Quick Comparison
| SurveySparrow | Typeform | |
|---|---|---|
| NPS Platform | YES | NO |
| 360° Assessment | YES | NO |
| Automated Workflows | YES | NO |
| Whitelabelling | YES | NO |
| Email Share | YES | NO |
| Contact Management | YES | NO |
| Custom Reports | YES | NO |
| Executive Dashboard | YES | NO |
| Case Management | YES | NO |
| Offline Surveys | YES | NO |
Pricing
| Starting price | $19 | $25 |
| Basic | 500 Responses / Month | 100 Responses / Month |
| Business vs Elite | 100k Responses / Month | 10k Responses / Month |
Ranked G2’s #1 Fastest-Growing Product, 2020.
Not to brag or anything. Here are the client testimonials in G2 about the SurveySparrow vs Typeform.
10 Reasons to Switch to a Typeform alternative
We’ll list them out. Alongside, you’ll know why it would be beneficial for you to opt for a Typeform alternative that can do more than just surveys.
Brand Identity matters to you
White-label, not just a survey. Customize everything to reflect your brand.
- Configure URLs with your unique domain
- Pixel-perfect the end-user survey appearance with CSS
- Add your own Email ID to share surveys
- Customize your Email Surveys; the subject, body, everything!
- Add brand logo, color palette, font.
Why it Matters
- People find it a bit hard to trust a 3rd party at a pivotal customer touchpoint
- White-label & establish trust with respondents by proving authenticity
- Make use of all opportunities for promoting your brand
Omni-channel data collection
Collect data from multiple channels. Capture & study in a unified manner, on your reporting module.
- Email surveys with Recurring feature to automate
- SMS surveys, fully configurable. Get higher open rates
- In-built social share for Facebook & Twitter
- Multiple, unique trackable weblinks
- No-code Embedding. Deploy as a chatbot for website
- Bot for Slack & MS Teams
- Email embed on popular email marketing tools
- Scannable QR codes for swift access
- Mobile SDK for a seamless experience
Why it Matters
- Waste time & struggle with data from multi-channels
- Analyze omnichannel performance. Use the best performing channel for your data collection process
Contacts Management & Segmentation
Sort, segment, and manage your contacts effortlessly.
- Import an entire database even with quick CSV, Excel Contact Import
- App-specific Import from your everyday tools like Salesforce, Hubspot, Google Contacts, Intercom
- Smart lists/Dynamic Contact list
- Response history by the respondent
Why it Matters
- Waste time on manually importing contacts and getting overwhelmed with a disarrayed list of contacts
- Import easily, create & handle lists, and run your surveys through a highly targeted audience
Offline Data Collection
Collect data anywhere, anytime, even without an active internet connection.
- Use our in-built offline survey app
- Available on App Store & Playstore
- Add any number of offline devices
- Create offline surveys, theme it, configure auto-sync options
Why it Matters
- Don’t stutter your data collection when the internet gives away
- Download our offline survey tool, create your survey, add devices you want, and set out for remote data collection. Don’t let the internet handicap you
In-built NPS Module
Track your Net Promoter Score. Measure & improve customer loyalty.
- Track NPS trends over the week, month, year
- View responses each from Promoters, Passives, Detractors
- Close the loop with response management
- Assign agents to each unhappy client. Check the status from ticket-raise to resolution
- Integrate easily Workflows & Alerts. Receive rule-based alerts. Keep your team posted
Why it Matters
- Don’t end up investing on a separate NPS platform and then juggling feedback
- Get everything done with one tool. Seamlessly incorporate NPS in your feedback
In-built 360 assessment module
Conduct omni-directional performance review & management. Boost employee productivity.
- Upload an employee’s details at one go
- Invite employees for assessments easily
- Understand Strengths, Areas of Improvement, Hidden Strengths, & Blindspots of each employee
- Get custom reports with a dedicated personal development plan
- Customize your employee 360 assessment reports, just the way you want
Why it Matters
- Avoid investing in a separate employee 360 platforms and then juggling feedback
- One tool, many solutions. For both your customers and employees
Advanced Reports & Analysis
Slice & dice data. Get rich insights and make meaningful sense to your data.
- Capture data in real-time
- Get rich insights from real-time reports. Export easily as PDF, SPSS, CSV, Excel
- Filter responses with our Advanced Reports Filters & create customer views
- Cross tabulate responses with Compare feature
- Schedule & automate reports to your inbox at any time
- Share reports externally as links
- Understand customers better with sentiment analysis & word cloud
Why it Matters
- Don’t just sit on top of responses and leave valuable data around due to a weak reporting module
- Get the right business insights, make data-driven decisions, and grow
Users, roles, & sub-accounts
Manage your account & permissions easily. Set visibility without a hassle.
- Manage visibility & accessibility of your surveys with roles & permissions
- Set up multiple sub-accounts under a single parent account. For your department, team, or clients
- Handle survey visibility using Teams & Folders
- Centralized billing with zero hassle
Why it Matters
- Make audience management simple. Ensure a smooth checkout throughout
- Get more work done with a single platform
Round-The-Clock Customer Support
Get in touch with us anytime you want and for anything.
- Phone, email, or chat
- We’re just a call away
Why it Matters
- Why wait in line for eternity just to get an answer?
- Support is at the heart of our business & culture. Rest assured, we’re with you always
Data Center Of Your Choice
Improve speed & accessibility by enabling a custom data center for your project. Ensure your data is within preferred geographical limits and be compliant with GDPR or EU norms, hassle-free.
Addressing the elephant in the room. Pricing.
The Essentials plan of Typeform starts from $35 for 1000 responses, while SurveySparrow offers the same at just $19. $49 spent at SurveySparrow can get you 10,000 responses & more when you need to pay at least $59 for the same in Typeform.
The price gap gets glaringly obvious as we go up the plans. To collect 100K responses, you will be spending a whopping $900 in Typeform, but just $449 in SurveySparrow can get you the same & much more, like NPS, Custom dashboard, Automations, Workflows & even a Customer Success Manager. Let that sink in!
PREMIUM
Ideal for professionals. Meet all your survey requirements at once.
$USD
Per Month
Responses / Month
Email Shares / Month
Everything in Basic +
1 user included
Expressions
Case Management
Customizable Email Templates
Unlimited Contacts
Custom CSS
File Upload
Survey Redirects
Multiple Thank You Pages
Variables/Hidden Fields
Question & Answer Piping
Randomization
Recurring Surveys
Password Protected
Send Copy of Responses
Multi Lingual Surveys (Manual)
Accept Payments
Social Meta Tags
Cross Tabulation
Webhooks
1000 APIs Per Day
monday.com Integration
ActiveCampaign Integration
AWeber Integration
Mailchimp Integration
BASIC
All the integral features to get started with data collection
$USD
Per Month
Responses / Month
Email Shares / Month
1 user included
Unlimited Questions
Display Logic
Skip Logic
Scoring
10,000 Contacts
Share Via Email, Social Media, Email Embed, Web URL
Schedule Close Date
Phone Number Validation
Data Exports (CSV, PDF, XLS)
Generate Custom Charts & Reports
500 APIs Per Day
Google Sheets Integration
Facebook Pixel Integration
FREE
Everything you need to set your survey project in motion. Get a feel of the tool.
Get started at
$USD
100 Responses / Month
100 Email Shares / Month
Three Active Survey Projects
10 Questions Per Survey
Classic & Chat Surveys
Self Notifications
Custom Reports Filter
Workspaces
Share Via Link, Embed, QR Code, Email
Response Notifications
Embedded Survey
1500+ App Integrations With Zapier
100 APIs Per Day
Microsoft Teams Integration
Google Analytics Integration
Slack Integration
Elite
Opted by businesses looking for a custom solution.
Contact us for custom pricing
Everything in Enterprise +
Above 100k Responses/ Month
More than 10 Users
Custom Data Center
IP Whitelisting
Sub-Account Management
Single Sign-On (SAML)
Custom API Limits
Custom Billing
Mutual NDA
Dedicated Customer Success Manager
Audit Log
HIPAA Compliance
Enterprise
All-rounder solution for your enterprise. Elevate your experience management.
$USD
Per Month
Responses / Month
Email Shares / Month
Everything in Business +
10 Users Included
Executive Dashboard
Survey Catalog
SMTP Relay
Webhooks
Unlimited Contacts
Share Via Mobile SDK
User Management
Heatmap
Dedicated Customer Success Manager
Contacts Submission History
Unlimited Widgets
Word Cloud
Survey Throttling
Password Policy
Salesforce Integration
Intercom Integration
Power BI Integration
Business
Perfect for small teams. Premium features to grow your business seamlessly.
$USD
Per Month
Responses / Month
Email Shares / Month
2 Users Included
White Labelling
Upload Logo & Fav Icon
Add Logo To Reports
Smart Contact List
Case Management
Share Via Email, Social, Email Embed, Link, QR Code, SMS and Portal
Sentiment Analysis
Constant Sum
Group Rank
Photo capture
Custom CSS
Edit Survey Responses
1 Free Custom SSL
File Upload
Custom Domain Name
Export To SPSS
24/5 Email & Chat Support
Phone Support
Multi-Lingual Surveys
1000 APIs Per Day
Custom Workflows
Share Reports As Links
Survey Redirects
Multiple Thank You Pages
Variables/Hidden Fields
Question & Answer Piping
Randomization
Accept Payments
Customizable Email Templates
Send Reminders
Expressions
Cross Tabulation
Recurring Surveys
Password Protected Surveys
Send Copy of Responses
Social Meta Tags
monday.com Integration
HubSpot Integration
ActiveCampaign Integration
AWeber Integration
Mailchimp Integration
Slack Integration
Google Analytics Integration
Google Tag Manager Integration
Google Sheets Integration
Microsoft Teams Integration
Zendesk Integration
CX Enterprise
Opted by businesses looking for a custom solution.
Contact us for custom pricing
Everything in Premium +
NPS, CSAT and CES Surveys
Unlimited CX Projects
More than 30k Responses / Month
More than 10 Users
Custom Data Center
IP Whitelisting
Executive Dashboard
Sub-Account Management
Single Sign-On (SAML)
Custom API Limits
Custom Billing
SMTP Relay
Mutual NDA
Dedicated Customer Success Manager
Password Policy
Audit Log
HIPAA Compliance
Power BI Integration
Salesforce Integration
CX Premium
Ideal for large brands. Enterprise-grade features. Custom Automations.
$USD
Per Month
Responses / Month
Email Shares / Month
Everything In Basic +
NPS, CSAT and CES Surveys
Seven Active CX Projects
5 Users Included
Unlimited Contacts
White Labelling
Import Historical CX® Data
Unlimited Widgets
Share Via Mobile SDK
Custom Workflows
Case Management
Multi-Lingual CX Surveys
Sentiment Analysis
Variables/Hidden Fields
Send Reminders
Multiple Thank You Pages
Custom Domain Name
Webhooks
1000 APIs Per Day
Customizable Email Templates
Custom CSS
Intercom Integration
HubSpot Integration
Mailchimp Integration
Zendesk Integration
Rybbon Integration
Pipedrive Integration
monday.com Integration
Freshdesk Integration
CX Basic
Perfect for SMBs. Unleash the true power of CX. Maximize efficiencies.
$USD
Per Month
Responses / Month
Email Shares / Month
NPS, CSAT and CES Surveys
Three Active CX Projects
2 Users Included
10,000 Contacts
Advanced Follow-Up Question
Default Workflows
Smart Contact List
5 Widgets
Share Via Email, In-App, Web Link, Email Embed, SMS
Tags & Themes
Webhooks
1000 APIs Per Day
Data Exports (CSV, PDF, XLS)
Multi Lingual Surveys (Manual)
Facebook Pixel Integration
Google Analytics Integration
Google Tag Manager Integration
Google Sheets Integration
ActiveCampaign Integration
CX Free
For early-stage start-ups. Your first step towards, building a brand.
Get started at
$USD
100 Responses / Month
NPS, CSAT and CES Surveys
One Active CX Project
1000 Contacts
Contacts Submission History
Insightful Dashboard
1500+ App Integrations With Zapier
3 Widgets
Share Via Link, Embed
100 APIs Per Day
Embedded Survey
Microsoft Teams Integration
Google Analytics Integration
Slack Integration
You only pay for the subjects being evaluated. It’s free for everyone else!
Subject
Detailed report will be generated for the subject
Evaluators and Approvers
Provide feedback to the subject
360 ASSESSMENTS
Simplify performance reviews. Create people development plans. Build a winning team!
$USD
Per Subject
2 Admin Users
CSS Customization
Personal Development Plans
Self, Peer, Manager & Custom Reviews
Automated & Manual Reminders
Set Auto-Close Date
Survey Scheduling
Webhooks
Employee Friendly Feedback Reports
Employee Portal
Download Responses as .CSV & .XLSX
Bell Curve Dashboard
Manager Dashboard
Smartlists
