Top 8 Synup Alternatives & Competitors in 2025

Synup is a powerful tool designed to enhance brands' online presence through local listings, reputation management, and social media management. It provides a centralized dashboard for businesses to manage their online profiles, optimize listings, and improve engagement. However, businesses often look for alternatives that provide better pricing, more features, or a user-friendly experience tailored to their needs. 

If you're searching for the best Synup alternatives, we've got you covered. 

Here are the top 8 Synup’s alternatives that help brands enhance their online reputation, streamline review management, and boost customer engagement:

1. SurveySparrow
2. Oggvo
3. Yext
4. Podium
5. Reviews.io
6. Reputation
7. Birdeye
8. Yotpo

Whether you need AI-powered analytics, automated workflows, or multi-platform integration, these tools can be great alternatives.

Let’s dive deeper into why each of these tools is better than Synup and the unique features they offer. 

1. SurveySparrow

About SurveySparrow

SurveySparrow’s Reputation Management software is a top-rated alternative to Synup. It helps businesses turn scattered online reviews into a centralized reputation management system. The platform enables brands to decode customer sentiments, gain deep insights, and make data-driven decisions to improve online trust and credibility. 

With powerful analytics, you can discover key trends, find hidden themes, and understand the deeper 'whys' behind reviews to get a real gist of customer needs and frustrations. You can automate workflows and use AI-powered responses to save time, and most importantly, focus on what truly matters

Why It’s Better Than Synup

AI-Driven Insights: SurveySparrow’s Reputation Management software provides instant AI-powered insights, helping you track your brand’s reputation effortlessly. Monitor customer sentiment across social platforms and address issues before they impact your business.

Real-Time Feedback Collection: Capture customer reviews as they happen, allowing you to resolve concerns before they escalate. Real-time feedback helps you spot trends, uncover insights, and understand customer expectations better.

Detailed Analytics & Reporting: SurveySparrow’s analytics module offers deep insights beyond basic metrics. Identify patterns, evaluate what’s working, and make data-driven decisions to enhance your business.

Building Trust with Testimonials: Turn unhappy customers into loyal brand advocates with authentic testimonials. SurveySparrow equips you with everything needed to strengthen customer trust and credibility.

Key Features

• Unified dashboard for review management across 100+ platforms
• AI-powered sentiment analysis
• Automated review responses and workflows
• Advanced analytics and reporting
• Interactive customer feedback collection

Use Cases

• Centralized review management from multiple platforms
• Marketing teams leveraging AI insights for brand growth
• Customer support teams automating review responses
• Businesses tracking online reputation trends

Pricing

SurveySparrow offers customized pricing. Get a demo first to explore the platform’s potential before discussing pricing options.

2. Oggvo

About Oggvo

If you're searching for a smarter Synup alternative, Oggvo is the answer. Oggvo makes it easy for small businesses to grow and stay competitive by simplifying their customer’s experience at every step of the journey. You can easily track and manage the reviews to build a reputation, and increase your online presence with automatic social media and email tools.

Needless to say, Oggvo specializes in reputation management by automating review requests, generating high-quality reviews, and helping businesses build a strong online presence. It enables businesses to collect authentic customer feedback and boost engagement through automation.

Why It’s Better Than Synup

Simplified Review Management: Unlike Synup, Oggvo makes it easier to request and collect online reviews through automated email and SMS campaigns.

Customer Support Focus: Oggvo is known for its exceptional customer support. If you ever get stuck, their team is always available to help you.

Intuitive Interface: Oggvo’s user-friendly tool is designed for easy navigation. Even employees with limited technical skills can quickly figure things out.

SEO-Optimized Review Display: Oggvo boosts your local search rankings with its strong focus on SEO-optimized review displays.

Key Features

• Multi-platform review aggregation
• Review monitoring and response:
• Customizable review request automation
• Review widgets for website integration
• Sentiment analysis tools
• Social media integration 

Use Cases

• Small businesses enhancing their online presence
• Local service providers improving customer trust
• Marketing teams leveraging positive reviews for campaigns

Pricing

Oggvo’s pricing plan starts from $200/month – Silver Plan. However, pricing varies based on business size and requirements. Contact Oggvo’s team for details.

3. Yext

About Yext

For brands that want more, Yext is the Synup alternative that delivers. Yext is the leading digital presence platform for multi-location brands, serving thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences while meaningfully connecting with customers across the digital world. 

Why It’s Better Than Synup

Reputation Management & Local SEO: Yext is a powerful tool that helps businesses maintain accurate business information across online directories and platforms, ensuring consistency and visibility.

AI-Powered Automation: Yext’s AI and machine learning technology enhance customer engagement, automate workflows at scale, and provide actionable cross-channel insights for data-driven decisions.

Comprehensive Digital Presence: From SEO and websites to social media and reputation management, Yext empowers brands to transform their digital presence into a competitive advantage..

Automated Review Monitoring: Unlike Synup, Yext reduces a lot of your manual tracking efforts.

Key Features

• Rich Media Syndication
• Customizable Dashboards
• White-Labeling Options
• Business listing management
• Customer review monitoring
• Sentiment analysis
• AI-driven insights

Use Cases

• Enterprises managing multiple business locations
• Brands optimizing local SEO efforts
• Marketing agencies handling multiple clients

Pricing

Yext’s pricing differs from its competitors, starting with the Emerging plan at $4 per week. They also offer various pricing plans tailored to business needs, with custom pricing available upon request

4. Podium

About Podium

Why settle? Podium offers everything you need in a Synup alternative. Podium is a messaging and review management platform that enables businesses to communicate with customers via SMS while collecting and managing online reviews. They beautifully pioneered high-touch digital interaction management for companies to manage their online reputation from a single platform positively.

Why It’s Better Than Synup

Communication Focus: Podium helps businesses manage customer interactions through a centralised inbox. From responding to SMS text messages to managing Social Media inboxes, you can respond to your customers from various channels from one place. Unlike Synup, which helps businesses to update their business listings across multiple directories.  

AI Integration: Podium AI’s solutions ensure the platform consolidates every call, text, chat, email, and third-party app message into a single inbox. It can also provide automated responses to your customers, without any human intervention, thus helping you streamline communication in one inbox. 

Pricing Structure: Podium offers a wide range of features tailored to your business needs, making it a valuable choice for many businesses. Unlike Synup, which has a more limited feature set, Podium’s extensive capabilities justify its higher pricing.. 

Key Features

• Centralized Communication Hub
• Review collection automation
• Reputation Monitoring
• Payment processing
• Text Messaging Integration
• Web Chat Functionality
• Integrations with CRMs and POS Systems
• Reporting and Analytics

Use Cases

• Local businesses enhancing customer communication
• Service providers collecting real-time feedback
• E-commerce brands automating review requests

Pricing

Pricing details are available upon request, allowing businesses to receive customized plans tailored to their specific needs. By reaching out to the Podium team, you can explore various pricing options and choose a plan that best suits your business requirements.

5. Reviews.io

About Reviews.io

Upgrade your reputation strategy with Reviews.io, a smarter and more effective choice over Synup. Reviews.io helps businesses to seamlessly collect, manage, and showcase customer reviews, enhancing credibility and increasing conversions. 

With its advanced features, you can transform customer feedback into valuable revenue streams, build long-term trust, and drive higher business growth using insightful, data-driven strategies. By leveraging Reviews.io’s powerful tools, businesses can create a stronger online presence and establish a competitive edge in their industry. 

Why It’s Better Than Synup:

Dedicated to Reviews: Review.io is solely designed for review collection and management, offering advanced features for sending review requests, tracking review responses, and analyzing customer sentiment, providing a more comprehensive review management experience compared to Synup's broader focus. 

Ease of Integration: Review.io often integrates seamlessly with other popular business tools like CRMs and marketing platforms, allowing for smoother data flow and streamlined workflows. 

Cost-Effectiveness: Review.io generally has simpler pricing plans, making it a more cost-effective option for businesses primarily looking to manage online reviews, especially when compared to Synup's all-inclusive local marketing package.

Key Features

• Automatic review requests
• Customizable review collection pages
• SMS review collection
• Verified customer reviews
• Social media integrations
• Video review collection
• Analytics dashboard
• Integration with eCommerce platforms
• Review Dashboard
• Review moderation
• Customizable widgets
• Customer feedback insights

Use Cases

• E-commerce stores boosting conversions
• Brands leveraging customer-generated content
• Marketing teams utilizing social proof

Pricing

Pricing plans start at $99/month from their startup plan. Compare Review.io’s plans and features here.

6. Reputation

About Reputation

Step up your reputation management with Reputation.com, a leading alternative to Synup. Reputation is an all-in-one online reputation management platform that helps brands track and improve their digital presence. The platform enables businesses to enhance their online visibility, manage reviews from different platforms, and offer core analytical insights to improve customer sentiment. 

With AI-powered insights, you can understand and improve customer sentiment across multiple feedback channels, respond to reviews in real-time, and optimise your brand positioning with data-backed insights.

Why It’s Better Than Synup

Comprehensive features: Reputation goes beyond just listing updates, providing in-depth monitoring across various online platforms like review sites, social media, news articles, and forums, allowing businesses to identify and address potential reputation issues proactively.

Advanced analytics: Reputation provides detailed insights into sentiment analysis, trending topics, and competitor comparisons, enabling businesses to understand the nuances of their online reputation and make data-driven decisions.

Streamlined response management: With features like automated response workflows and team collaboration tools, Reputation facilitates efficient responses to customer reviews and online mentions, improving customer satisfaction and brand perception.

Reputation repair capabilities: Reputation offers tools to address negative content, including dispute management and content removal strategies, which can be critical for managing crisis situations.

Integration with other platforms: Reputation often seamlessly integrates with other marketing and CRM systems, allowing for a holistic view of customer interactions and reputation management within a single platform. 

Key Features

• AI-driven reputation analytics
• Customer survey tools
• Social listening capabilities
• Competitor benchmarking
• AI-driven sentiment analysis and reporting
• Multi-platform review management
• Local SEO optimization tools
• Social media monitoring and engagement tools

Use Cases

• Enterprises tracking brand sentiment
• Businesses improving customer experience
• Marketing teams optimizing online engagement

Pricing

Reputation.com offers customized pricing based on business needs; you can opt for a demo or contact Reputation.com’s team for pricing related details.

7. Birdeye

About Birdeye

Birdeye serves as a customer experience platform enabling businesses to collect customer feedback and deliver actionable insights through analysis. The solution offers AI-enabled management of reviews and feedback collection along with competitive analysis capabilities through which multi-location enterprises can benefit. Birdeye delivers a full suite of features for large businesses which includes artificial intelligence competitive benchmarking capabilities along with automated review management systems and enhanced analytics through deeper integrations.

Why It’s Better Than Synup

Automated Review Management: The platform saves businesses valuable time through automated review collection and response processes which ensure no critical feedback is overlooked.

AI-Powered Insights: The platform utilizes predictive analytics to anticipate customer sentiment patterns which allows businesses to maintain their brand reputation effectively.

Omnichannel Engagement: The platform enables businesses to connect with customers through various communication channels which improves customer experience and establishes trust.

Key Features

• Automated review requests
• Sentiment analysis
• Multi-location reputation tracking
• Customer feedback automation
• Overview of Key Features:
• AI-powered review management across multiple platforms
• AI-powered automation for review responses
• Customer survey tools
• Social media management
• Centralized listing management
• Robust reporting and analytics

Use Cases

• Local businesses improving visibility
• Enterprises managing brand reputation
• Marketing teams leveraging customer feedback

Pricing

Birdeye offers customized pricing based on your business needs. Simply enter your email on the pricing page to explore the best options available.

8. Yotpo

About Yotpo

Yotpo provides businesses with a dependable e-commerce marketing solution that enhances growth through customer reviews and referral incentives along with loyalty programs. Yotpo transforms first-time buyers into loyal customers by employing SMS and email marketing strategies along with reviews and loyalty programs to enhance customer value. Yotpo allows businesses to show customer reviews in a targeted way which helps build buyer trust and guides their purchase decisions. 

Why It’s Better Than Synup

Wider Review Collection Capabilities: Yotpo allows you to gather reviews from various sources like your website, emails, and social media, while Synup primarily focuses on collecting reviews from local business listings. 

Advanced Review Display Options: Yotpo provides sophisticated review widgets with features like filtering, star ratings, and question & answer functionality to showcase customer feedback effectively on your website. 

Social Proof Integration: Yotpo seamlessly integrates with social platforms like Facebook and Instagram, enabling you to leverage social proof by displaying customer reviews directly on your social media pages. 

Review Syndication: Yotpo allows you to syndicate reviews to various marketplaces and platforms like Google Shopping, Walmart, and Facebook Shops, boosting your product visibility. 

Customer Engagement Tools: Yotpo offers features to engage with customers through review responses, email campaigns, and loyalty programs, fostering stronger customer relationships.

Key Features: 

• Review Collection
• Review Display
• User-Generated Content
• Review Moderation
• Incentivizing Reviews
• Social Proof Integration
• SEO Optimization
• Analytics and Insights
• Integrations

Pricing

Yotpo’s Starter plan starts from $79/month, while they also have Pro and Premium plans which are tailored to your business needs. Everything you need to know about Yotpo’s pricing is here.

Final Thoughts

Finding the right reputation management tool depends on your business needs. Whether you want AI-powered sentiment analysis, automated workflows, or review aggregation, these alternatives to Synup offer a variety of solutions tailored to businesses of all sizes. 

By leveraging these tools, brands can effectively manage their online reputation, increase customer trust, and drive business growth. SurveySparrow stands out as a top choice for businesses that want to turn reviews into a powerful growth engine. Want to see SurveySparrow in action? Book a demo today!

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