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SurveyPlanet vs Survicate: An In-depth Comparison in 2024


25 April 2024

6 min read

Are you evaluating SurveyPlanet vs Survicate?

Wondering how the two tools compare? What does one tool offer that the other doesn’t?

In this article, we take a look at two survey tools, SurveyPlanet and Survicate, to understand how they compare and aid in your evaluation of online survey tools.

Before we delve deeper into what the two tools have to offer, let’s look at some reasons as to why you need an online survey tool.

Yes, you’re already looking to evaluate two online survey tools, we just want to reiterate the benefits of using an online survey tool.

Why You Should Use Online Survey Tools?

An online survey tool reduces your effort of manually developing a survey every time. Besides, a tool will be convenient for you in order to get creative with your survey. The ease at which you can edit your survey is also worth mentioning.

Still not convinced? Alright! Here are 5 reasons why you should choose an online survey tool:

Higher Response Rate

An online survey tool will surely give you more responses. Filling in the details online is easier compared to writing your answers down on paper.

Faster Turnaround Time

The turn-around time for an online survey tool is much less. All the answers submitted online are recorded immediately. Thus, reducing the waiting time to capture data manually.

Less Error-Prone

Since the information is captured while the audience is submitting their response, the chances of any errors are less.


Just a few clicks and button presses are required to fill up survey forms online, making it easy for the customers to fill in their responses.

Genuine Response

The possibility of getting genuine responses through online surveys is higher. An online survey tool can be made engaging, ensuring valuable and genuine responses.

SurveyPlanet vs Survicate: Introduction


The California-based company, SurveyPlanet, promises to enhance the online survey experience of their customers. The prime focus of SurveyPlanet is to design intuitive, creative surveys. This easy-to-use platform offers powerful free tools to create, share and review surveys. SurveyPlanet supports features like custom themes, preset questions, question branching, and so on.


Survicate was established in 2013. They specialize in gathering customer insights. The tool was launched with the aim to become the best in the market. Survicate is on a mission to help businesses collect and act upon customer’s feedback. Being a survey and NPS software, Survicate also specializes in targeted surveys that can be integrated on websites, web apps, and mobile apps.

SurveyPlanet vs Survicate: Features

SurveyPlanet and Survicate are giant online survey tools. And both have undeniable features to offer.

SurveyPlanet Features

SurveyPlanet provides two sets of features. One comes with the free package and the other set is included in the paid packages. Unlike other online survey platforms, unlimited responses, endless questions, and unlimited surveys are a part of the free package. Apart from these, the salient features of SurveyPlanet include:

Custom Theme

SurveyPlanet allows you to customize the theme of the survey based on your requirement. This feature enables you to personalize the images, color, fonts, questions – in short, every bit of the survey. That’s just not it! You can also customize the CSS using the advanced option. Once the theme is saved, it can also be used further for other surveys.

Branching Questions

You can display or skip questions for a respondent using the branching question feature. Suppose your survey is asking if someone is interested in a dance show. If the respondent’s answer is No, then the next question, which asks them about the performers they would want to see on the stage, will make no sense to the respondent. Hence, removing (skipping) the question will be a better idea. Again, if they answer Yes, then displaying the question will be relevant.

Exporting Data

SurveyPlanet allows you to export the survey data in multiple formats like PDF, Word, Excel, JSON, CSV.

Survey Result Filtering

This feature from SurveyPlanet enables you to sort your data based on specific conditions like participant’s response, date of response. It is advantageous when you want to understand your audience better and focus on particular aspects.

Optional Comments

Add that little spice to your survey! Use this feature to leave special comments along with your question. You can also add this space to let your respondents add comments in addition to their answers.

Features of Survicate

Survicate is loaded with features that make your surveys more impactful. Let’s look at some of the features offered by them.

Email and Link Surveys

Survicate allows you to build link and email surveys. Customize your surveys as per your requirement and embed them into your emails. You can also share surveys with hyperlinked images. Here, you can track every response and follow up with your customer. Survicate also lets you share your survey with over 35 email providers, including Hubspot and Mailchimp.

Net Promoter Score Surveys

Measuring the net promoter score is essential for your business, and Survicate understands that. Hence, the platform enables you to design NPS surveys with ease using no-code. The NPS surveys can be scheduled at regular intervals.

Built-in Analytics

This feature lets you track every minute detail of your survey like analyzing the completion rate, understanding the responses for your surveys. The intuitive, easy-to-use dashboard provided by Survicate enables you to delve deep into the responses to address the pain points and increase your overall growth.

Feedback Button

Gather feedback from your website visitors easily with the Feedback Button. Let your customers know that you are open to feedback. You can place the feedback button anywhere on your page and ensure that your customers do not miss sharing their feedback with you.

Mobile-app Surveys

Do not restrict your survey to any specific device. Let your customers be comfortable and share their valuable feedback from any device – be it your mobile, laptop, or tablet!. Survicate allows you to design in-app surveys without you worrying about coding.

SurveySparrow, another online survey tool, lets you build conversational surveys that are compatible with multiple devices. You can also use offline surveys to get data remotely from anywhere. Try it now for FREE!

SurveyPlanet vs Survicate: Templates

SurveyPlanet Templates

There is a wide range of template themes and questions available with SurveyPlanet. Pick your favorite theme and relevant questions that befits your requirements.

Survicate Templates

Survicate caters to you with more than 50 preset templates to meet all your needs. Users with no knowledge of designing a survey can also use these templates to create their survey seamlessly.

Survicate vs SurveyPlanet: Integrations

SurveyPlanet Integrations

SurveyPlanet allows you to integrate with software like Google Analytics, Optimizely, Segment, Woopra, and KISSmetrics.

Survicate Integrations

With Survicate, you can integrate your survey on multiple platforms of different types – Customer Support, Email, Analytics, Marketing automation, etc. Here is a list of software that can be integrated with Survicate:

  1. Active campaign
  2. Zendesk
  3. Intercom
  4. Productboard
  5. Coda
  6. Airtable
  7. Optimizely
  8. Google Analytics
  9. Salesforce
  10. Insightly
  11. Help Scout
  12. Mixpanel
  13. Zapier
  14. Hubspot
  15. Campaign Monitor
  16. MailChimp
  17. Invoice Berry

SurveyPlanet vs Survicate: Pricing

SurveyPlanet Pricing

This platform has two simple sets of pricing where one is a free package, and the other one is SurveyPlanet Pro. The SurveyPlanet Pro costs $20 USD per month or $18 USD per year.

Survicate Pricing

Survicate segregates its pricing into 4 slabs – Free, Essential, Professional, and Ultimate.

The Essential package costs $89 per month. In contrast, the Professional package costs $159 USD per month, and the Ultimate package costs $419 per month.

SurveyPlanet and Survicate: Alternatives

SurveyPlanet Alternatives

If you like SurveyPlanet, you might like the alternatives of it too!

The top 10 SurveyPlanet alternatives are:

  1. SurveySparrow
  2. JotForm
  3. Zoho Forms
  4. Typeform
  5. Wufoo
  6. ZohoSurvey
  7. Alchemer
  8. SurveyLegend
  9. Google Forms
  10. QuestionPro

Survicate Alternatives

Not just SurveyPlanet, Survicate has alternatives as well!

Here are some of the alternatives of Survicate:

  1. SurveySparrow
  2. Formstack
  3. G2 Storefront
  4. Microsoft Forms
  5. User Testing
  6. Google Surveys
  7. Doodle
  8. Constant Contact
  9. MailChimp All-In-One Marketing Platform
  10. Hotjar

About SurveySparrow

SurveySparrow is an alternative for both SurveyPlanet and Survicate. It is one of the most beneficial online survey platforms and specializes in building engaging surveys. The conversational survey mode of SurveySparrow guarantees higher and genuine responses. SurveySparrow provides a plethora of features to choose from. White-label Surveys, Mobile-first Surveys, Customizable surveys are some of the significant features of the tool.

The platform has a Forever Free plan with limited features, as well as a free trial for users to test out the product. Sign up to try it out. 

SurveyPlanet vs Survicate vs SurveySparrow: Conclusion

Be it SurveyPlanet, Survicate, or SurveySparrow, all three of them ace in their respective spaces and can be treated as an alternative to one another.

While SurveyPlanet offers a lot in their free feature, Survicate is a pro survey and NPS Software. On the other hand, SurveySparrow masters the art of asking the right question in their conversational and engaging surveys.

Wrapping it up

Each of these platforms has its own pros and cons. It was an effort from our end to help you choose the right survey tool. Apart from these two, you can try out other available survey platforms in the market and pick the one that suits you the best.



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