13 Best Online Reputation Management Companies in 2026

Google’s first page can make or break your online reputation—and today, 75% of customers read online reviews before making buying decisions. As search results, reviews, and social conversations become more visible and permanent, brand perception is more vulnerable than ever.

Careers and businesses alike can suffer from a single negative headline or review when isolated comments turn into widespread coverage. Customer trust now hinges on online ratings and search visibility, directly impacting revenue, hiring, and long-term credibility. This growing digital footprint makes partnering with the best online reputation management companies increasingly essential.

Modern online reputation management companies go far beyond responding to reviews or monitoring PR mentions. The best reputation management companies combine review management, search result optimization, content suppression, and ongoing monitoring to deliver measurable improvements in visibility and trust. Brands working with the right online reputation management services have achieved dramatic results—such as a telecommunications company that increased its review volume by 1300%, adding more than 6,000 new customer reviews.

Whether you need to suppress negative search results, manage reviews across multiple platforms, or build long-term brand credibility, choosing the best online reputation management company can make a measurable difference. To help you decide, we tested and evaluated the leading providers to create this expert-backed list of the 13 best online reputation management companies for 2026.

1. SurveySparrow - Best Online Reputation Management Company

SurveySparrow takes the #1 spot among online reputation management companies in 2026 because it solves what traditional reputation management firms can't: preventing reputation crises before they happen while actively building positive brand perception at scale.

While most reputation management services focus on suppressing negative content after damage is done, SurveySparrow combines reputation monitoring, social listening, proactive review generation, and AI-powered crisis prevention into one unified platform. This matters because 93% of customers now read online reviews before buying, and 90% will completely avoid companies with bad online reputations.

For brands managing reputation across multiple locations, fighting negative reviews on Google Business Profile, or struggling to generate enough positive reviews to outweigh detractors, SurveySparrow delivers measurable reputation management results through prevention, not just damage control.

Why SurveySparrow Ranks #1 for Online Reputation Management

• Traditional reputation management companies charge $3,000-$15,000/month to suppress negative search results—but new negative reviews keep appearing
• Most review monitoring tools only alert you AFTER damage is done
• Social listening platforms miss critical review site conversations where buying decisions actually happen
• PR firms can't scale personalized responses across hundreds of locations

SurveySparrow's Unified Approach Solves This:

Instead of treating reputation management, review generation, and social listening as separate problems, SurveySparrow gives you one platform that monitors 100+ review sites and social platforms, automatically routes unhappy customers away from public review sites, generates positive reviews at scale, and prevents reputation crises through AI-powered early warning systems.

Real results from SurveySparrow customers:

• 3x increase in positive review volume within 90 days
• 67% reduction in public negative reviews through early intervention
• 16-point NPS improvement
• Review velocity growth that compounds month-over-month, creating lasting reputation assets

Key Features of SurveySparrow

Brand & Review Monitoring

• Centralized monitoring across 100+ platforms, including Google Business Profile, Trustpilot, Yelp, G2, Capterra, and major social networks
• Real-time alerts for review spikes, sentiment changes, and potential reputation risks
• Multi-location visibility for enterprises and franchises

Negative Review Prevention

• Detection of dissatisfied customers through surveys and sentiment signals
• Automated routing of negative feedback to private support channels
• Review requests sent primarily to satisfied customers, reducing public negative exposure

Review Generation at Scale

• Automated review campaigns via email, SMS, WhatsApp, QR codes, and in-app prompts
• Trigger-based requests tied to customer interactions and milestones
• Optimized templates designed to improve response rates while remaining authentic

Crisis Detection & Response

• Early identification of potential reputation threats, including viral complaints or review bombing
• Configurable alerts and response workflows
• Optional AI-assisted responses to maintain consistency and speed

Competitive Reputation Benchmarking

• Comparison of ratings, review volume, and sentiment against key competitors
• Share-of-voice tracking across review and social platforms
• Insights into areas where competitors outperform or underperform

Reputation Analytics & Reporting

• Executive-level dashboards tracking sentiment, ratings, and review trends
• Topic analysis to identify recurring operational or service issues
• Reporting designed to connect reputation metrics with business outcomes

Integrations & Automation

• Integrations with CRMs, collaboration tools, and support systems
• Automated workflows that route feedback to relevant teams
• Two-way data sync between customer records and reputation data

SurveySparrow Pricing

SurveySparrow offers flexible, transparent pricing for online reputation management:

Pricing scales based on number of locations monitored, review volume, and feature access. Contact SurveySparrow for a personalized quote based on your reputation management needs.

Best For

• Multi-location businesses managing online reputation at scale
• Enterprise brands seeking an alternative to agency-based ORM services
• Companies focused on increasing review volume sustainably
• Brands looking to prevent reputation issues rather than react to them

G2 Rating: ⭐ 4.4 out of 5 on G2 (based on 2000+ reviews)

How SurveySparrow Differs From Traditional ORM Services

Rather than relying primarily on content suppression, SurveySparrow focuses on long-term reputation building through review velocity, monitoring, and early intervention. This makes it a strong option for businesses seeking a scalable, data-driven online reputation management solution instead of short-term damage control.

Comparison Table: Best Online Reputation Management Companies (2026)

2. TheBestReputation - Best Overall for Content Removal & Crisis Management

Image Source: TheBestReputation

TheBestReputation remains the go-to firm for urgent, high-risk reputation crises. When brands or individuals face defamation, damaging press, mugshots, or persistent negative links, this is one of the few companies equipped to act fast and decisively.

TheBestReputation Features

• Legal takedowns & DMCA expertise
• Publisher negotiations
• Aggressive suppression strategies
• Crisis response for executives and public figures

Best for: Immediate reputation threats where speed and certainty matter

3. NetReputation: Best for Comprehensive Personal & Corporate ORM

NetReputation is widely recognized for its balanced, full-service approach. It supports both individuals and businesses with reputation repair, review management, and long-term brand building.

NetReputation Features

• Customized ORM campaigns
• Review management & suppression
• Personal branding services
• Ongoing monitoring and reporting

Best for: Brands that need both repair and growth
G2 rating: ⭐ ~4.6/5

4. Reputation Pros: Best for AI-Driven & Algorithm-Resilient Strategies

Reputation Pros is recognized among the best online reputation management companies for its highly technical, AI-driven approach to reputation repair and search result control. Unlike traditional reputation management companies that rely on static suppression tactics, Reputation Pros focuses on how Google’s evolving algorithms evaluate entities, sentiment, authority, and trust signals over time.

This makes Reputation Pros a strong choice for brands and individuals affected by frequent algorithm updates, ranking volatility, or persistent negative search results. Its strategies are designed to remain effective even as Google changes how it interprets online reputation signals.

Reputation Pros Features:

• AI sentiment analysis
• Advanced suppression SEO
• Google algorithm adaptability
• Long-term SERP control

Best for: Brands and individuals impacted by Google algorithm changes who need a technically sophisticated online reputation management company focused on long-term search visibility and reputation stability.

5. Rhino Reviews: Best for Local Business & Review Growth

Rhino Reviews specializes in local SEO and Google Business Profile reputation, helping small and service-based businesses outperform competitors in local search.

Rhino Reviews Features:

• Review acquisition systems
• Google Business Profile optimization
• Local SEO & citation building
• Review response workflows

Best for: Restaurants, contractors, local services
G2 rating: ⭐ ~4.5/5

6. Reputation.com: Best for Enterprise & Multi-Location Brands

Reputation.com is widely recognized as one of the best online reputation management companies for large enterprises and franchise organizations managing brand perception across dozens or even hundreds of locations. Unlike agency-led reputation management companies, Reputation.com operates as a platform-first online reputation management solution built for scale, consistency, and data-driven decision-making.

The platform combines review management, customer experience (CX) data, and analytics into a centralized system, making it well-suited for enterprises that need standardized reputation oversight across regions, departments, or business units.

Reputation.com Features:

• Enterprise dashboards
• Review, survey & CX integration
• Multi-location scalability
• Advanced analytics

Best for: Enterprises and franchise brands seeking a scalable online reputation management company that integrates reputation data with broader customer experience insights.
G2 rating: ⭐ ~4.2/5

7. BrandYourself: Best for Personal Branding & DIY ORM

BrandYourself is ideal for individuals looking to clean up search results and monitor personal reputation without engaging a high-cost agency.

BrandYourself Features:

• DIY reputation tools
• Search result optimization
• Personal monitoring alerts
• Affordable plans

Best for: Professionals, job seekers
G2 rating: ⭐ ~4.1/5

8. Guaranteed Removals: Best Pay-on-Success Content Removal

Guaranteed Removals stands out among online reputation management companies for its results-based pricing model, allowing clients to pay only when specific negative content is successfully removed. This approach differentiates it from many reputation management companies that rely on long-term retainers or bundled services.

Rather than offering broad, ongoing reputation management, Guaranteed Removals focuses on targeted URL takedowns, making it a practical option for individuals or businesses dealing with isolated reputation issues such as outdated articles, defamatory pages, or harmful search results.

Guaranteed Removals Features:

• Pay-on-success pricing
• Targeted URL removals
• Minimal upfront risk
• Clear deliverables

Best for: Individuals or businesses with specific takedown requirements who need a focused online reputation management service rather than full-scale reputation monitoring or review management.

9. Birdeye: Best for Review Monitoring & Listings Management

Birdeye is a SaaS platform focused on review tracking, messaging, and listings, often used as a reputation monitoring layer rather than a full ORM agency.

Birdeye Features:

• Review monitoring & responses
• Listings consistency
• Customer messaging tools
• Automation at scale

Best for: Ongoing reputation monitoring
G2 rating: ⭐ ~4.7/5

10. Yext: Best for Listings & Knowledge Graph Control

Yext helps brands maintain accurate, consistent business information across search engines, maps, and directories — a key trust signal for reputation.

Yext Features:

• Listings & citations management
• Knowledge Graph optimization
• Local SEO support
• Brand consistency

Best for: Visibility and accuracy at scale
G2 rating: ⭐ ~4.4/5

11. Keever SEO: Best for SEO-Driven Reputation Suppression

Keever SEO blends traditional SEO with ORM, focusing on pushing down negative results through authority-building content and link strategies.

Keever SEO Features:

• Suppression-focused SEO
• Content & authority building
• Long-term SERP improvement

Best for: Search result suppression

12. ASAP Digital Marketing: Best for Integrated Marketing & ORM

ASAP Digital Marketing includes ORM as part of a broader digital marketing and brand visibility strategy.

ASAP Digital Marketing Features

• ORM + SEO + PPC integration
• Brand-building campaigns
• Online visibility management

Best for: Businesses wanting bundled services

13. NP Digital: Best for Reputation-Adjacent SEO 

Founded by Neil Patel, NP Digital focuses more on brand authority, content, and SEO, which indirectly strengthens online reputation.

NP Digital Features

• High-authority content marketing
• Brand trust building
• SEO-driven perception control

Best for: Large brands investing in authority
G2 rating: ⭐ ~4.5/5

Conclusion

Your online reputation is no longer a side concern—it’s a core business asset that directly influences trust, revenue, and long-term growth. With reviews, search results, and social conversations shaping decisions at every stage of the buyer journey, choosing the best online reputation management company can mean the difference between ongoing damage control and sustained brand momentum.

Whether you’re aiming to prevent negative reviews before they go public, recover from a reputation crisis, or build credibility at scale, the online reputation management companies featured in this list represent the strongest options available in 2026. The right reputation management company won’t just help protect your brand—it can turn reputation into a long-term competitive advantage.