Jira
Jira is a popular project management tool used by teams to plan work, be it big or small. Jira can plan tasks, break it down into actionable steps and track progress. Users can visualize their work through multiple options including lists, calendars and boards. They can also access high-level insights regarding the overall velocity of the team and that of specific members. Jira also integrates with countless applications, enhancing workflows and unifying data across systems.
SurveySparrow and Jira integration: key features
Trigger surveys when ticket status changes
Optimize your project workflows and service recovery by collecting feedback from customers and stakeholders at the right moment. No more manual follow-ups, just perfectly timed surveys at different stages of the ticket. Get insights to improve processes while showing your customers and stakeholders you care about their feedback.
Create/update tickets in Jira by mapping survey responses
Capture every concern by creating and tracking issues in a single place. Collect only relevant information by choosing which details should be mapped from the survey. Update tickets as the resolution progresses, without manual effort and back-and-forth.
Embed surveys in tickets
Collect additional context regarding a specific ticket using embedded surveys. Enable teammates and other collaborators to readily provide feedback without leaving the ticket. Make feedback provision easier and speed up effective resolution.
View survey insights and responses inside Jira
The SurveySparrow Insights widget provides a real-time summary of survey results within Jira’s issues panel. Users can view the aggregate metrics and the past 50 responses of an embedded survey. If the ticket was created from the responses to a survey, users can view those responses in the widget. This widget offers visibility into survey data and allows users to make informed decisions, all within Jira.
Key features of Jira
- Plan work via multiple views
- Track goals, tasks and dependencies
- No-code automation and workflows
- Real-time dashboards, reports and insights
- In-built AI to enhance productivity and collaboration
- Massive suite of plug-and-play integrations
Jira integrations
Better experiences
begin here!
Easy to create. Easy to set-up.
And 40% more responses.
