Closing the Feedback Loop with Case Management.

Customer Experience

59 minutes

Closing the feedback loop is fundamental for any business in today’s world. When you listen to your customers and understand what they say about your business, you uncover 100 things that any effort couldn’t have identified.

However, we sometimes overlook the importance or even forget about it.

Watch this webinar, as André Solomon, Learning and Development Architect at SurveySparrow, speaks about the importance of closing the feedback loop with your customers.

Key Highlights

What is closing the feedback loop
Why closing the feedback loop is important
How SurveySparrow helps you in closing the feedback loop
How to build a system around it
Best practices and solving business problems
Q&A

Andre Solomon

Learning and Development Architect

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