Real results,
real experiences
See what our customers have to say
Keith Ellison
Director of Plan Accounting Services, Pacific Business and Accounting Solutions
"Our experience with SurveySparrow has been immensely positive. The interface is user-friendly, and the support team has been incredibly helpful in designing surveys tailored to our needs. Within weeks of implementation, we were already seeing meaningful data that helped us make better business decisions. SurveySparrow has empowered us to become more efficient, saving both time and money. I would definitely recommend it to anyone looking for an easy-to-use and impactful experience management platform."
What I ❤️ most:
- User-friendly interface
- Metric-driven insights
Ida Adler Olsen
Global Sr. UX Researcher, Podimo
SurveySparrow has become an essential platform for us to get deeper insights into who our users are and what drives their preferences. This information is invaluable for our product development and growth strategies. We no longer need to rely on third-party services; we can do it all in-house, saving time and resources. It’s been a huge win for us.
What I ❤️ most:
- Custom Variables for advanced segmentation
- Robust reporting and data analysis
- Seamless integration with existing workflows
Hanif Ismail Parkar
CRM Manager, SAMA EDUCATIONAL Co.
SurveySparrow has been instrumental in helping us understand the needs and expectations of our parents and students. The platform's ease of use and powerful analytics have enabled us to make data-driven decisions and deliver a more personalized and satisfying experience. Their ticket module has revolutionized our approach to service recovery. We are delighted with the results and look forward to continuing our partnership with SurveySparrow.
What I ❤️ most:
- Advanced Analytics
- Multi-channel Distribution
- Partial Submission
Yasmin Johnstone
Operations Coordinator, *bPartners Group Pty Ltd
Receiving unbiased feedback is crucial for our clients, and SurveySparrow has been instrumental in helping us achieve that through its impressive platform. Thanks to SurveySparrow, we have been able to craft engaging content for our Leadership Advisory clients by leveraging the insights gathered from surveys. The team behind SurveySparrow is simply brilliant - they are not only prompt and informative but also provide exceptional follow-up support. With SurveySparrow, we have been able to enhance our services and provide our clients with the quality and insights they deserve.
What I ❤️ most:
- Awesome customer support
- Simple and user-friendly interface
Rakesh G Nair
IT Manager, Elucidata
SurveySparrow is the ultimate tool for collecting and analyzing feedback. It has changed how we gather insights, both internally and externally. The user-friendly design, strong functionality, and top-notch customer support make it a must-have for anyone needing a survey solution. With regular updates, SurveySparrow has evolved into a powerful platform that elevates our feedback processes, offering a seamless and enjoyable user experience. It has truly exceeded our expectations!
What I ❤️ most:
- User-friendly interface
- Strong customer support
Dwi Dharmiyanti
Project Management, Delterra
Our experience with SurveySparrow is being wonderful. The team is being very helpful and responsive to our queries at any given time. The platform helps us to identify the team that are proactive and helpful through customer journey mapping. Overall, it is being not less than spectacular.
What I ❤️ most:
- Customer Journey Map
- Portal Share
William Wexell
Customer Data Analyst, Acne Studios
Kudos to the entire SurveySparrow team for delivering quick and focused service throughout the process. The survey creation is simple and straightforward, and the platform is incredibly user-friendly. SurveySparrow provides quick, detailed insights all in one dashboard, and its sentiment analysis offers granular details on how our customers perceive our brand.
What I ❤️ most:
- Executive Dashboard
- Sentiment Analysis
Renee Wunderlich
Administration Officer, Australian Breastfeeding Association
Our experience with SurveySparrow has been fantastic. The platform makes it easy to create engaging surveys, with the ability to add images and GIFs for a more interactive experience. It's incredibly user-friendly and adaptable, making it simple to tailor surveys to our specific needs.
What I ❤️ most:
- Ease of use and flexibility
- Interactive surveys with images and GIFs
Kathy Qiu
Industry Support Officer, Industry Capability Network
We love the platform and the team. SurveySparrow has a simple UI that allows us to easily set up CSAT surveys. The data flow between the surveys and Salesforce was seamless, without any hassle. The team is highly professional and resolves any issues effectively.
What I ❤️ most:
- Skip Logic function
- Smooth integration with Salesforce
Janany Krishnan
Senior Product Manager, Yellow
SurveySparrow has been our go-to for really understanding what our users want, how they behave, and how satisfied they are. It's helped us make smarter decisions that have made a real difference in our products and services. The team is always there when we need them—super approachable and ready to help, which made the whole process so easy and stress-free. It’s been a smooth and positive journey from start to finish.
What I ❤️ most:
- Mobile-first survey approach
- Omnichannel communication
- Seamless integration with our existing tools
Ruth Bjørø
Marketing Manager, Frøken Dings AS
SurveySparrow has been an invaluable platform for us at Frøken Dings AS. We use it extensively for both marketing research and gathering customer satisfaction insights. The platform is user-friendly, and our experience with the SurveySparrow team has been very good.
What I ❤️ most:
- Logic set-up
- User-friendly UI
Ida Claudia Panetta
Professor of Banking, Sapienza - University of Rome
SurveySparrow has been a fantastic platform for our research project. Its user-friendly interface made collaborating remotely with colleagues a breeze, and the flexibility to manage multiple questionnaires across different accounts was a game-changer for our team. Their customer support is always responsive and helpful throughout our journey. The overall experience is positive, and I especially like how intuitive the platform is. I highly recommend SurveySparrow to anyone looking for a reliable, flexible survey platform.
What I ❤️ most:
- Flexibility of the platform
- Multi-account management
Ankit Malviya
Head - Support Operations, Veera Browser
SurveySparrow has been an invaluable tool for collecting NPS, CSAT, and product feedback from our customers. The platform is incredibly easy to use and captures everything we need seamlessly. We've been impressed with how reliable and insightful the data is, consistently delivering timely results. Their customer service has been equally remarkable, ensuring a smooth experience from start to finish. Overall, we're very pleased with the tool and the support we've received!
What I ❤️ most:
- Robust reporting
- Pre-defined templates
Shengxian Liu
Marketing and Data Reporting Analyst, Zell Lurie Institute
Before, our surveys were plain and uninviting, which contributed to low engagement. SurveySparrow has transformed our surveys into visually appealing and engaging experiences that our stakeholders actually enjoy participating in. The ease of use and powerful analytics tools have made it an invaluable part of our feedback process.
What I ❤️ most:
- Ease of use
- Powerful analytics
Lefa
Market Researcher, The Brand Surgeon
SurveySparrow has been an excellent tool for our online and screening surveys. It's a good, user-friendly survey tool that consistently meets my needs. The team has provided outstanding support throughout our experience.
What I ❤️ most:
- Skip logic
- Multi-format response export
Anna Merianou
Monitoring & Evaluation Officer, METAdrasi
SurveySparrow is a one-stop solution for all our survey needs! The pre-made questionnaire saved us tons of time, and the comprehensive reports kept managers and employees informed. Platform is excellent, but the real standout is their customer service. No matter how basic my question is, they're always there to help. Highly recommend it!
What I ❤️ most:
- 360-degree assessments
- Language translation
Laura Garcia Llorca
CRM campaign manager, Dorna Sports
SurveySparrow has significantly improved how we engage with our audience. Its user-friendly design makes survey creation and analysis straightforward. The customization options and responsive support from the SurveySparrow team have been very valuable. We've also noticed a time savings thanks to the tool's ease of use.
What I ❤️ most:
- Logic-based questions
- Customizable branding options
Ivan
Operational Manager, Enterprise Rent-A-Car
We have been using SurveySparrow for our customer service follow-ups surveys. Our experience with the platform is perfect, and the support has been exceptional. Overall, it's a great tool with robust features.
What I ❤️ most:
- Ease of use
- Excellent Customer support
Alberto Marcos
Operations Head, Ironhack
We have been using SurveySparrow for three years now and I am impressed with the overall user experience. The tool is easy to navigate, manage and understand. The user interface is fantastic, contributing significantly to our high response rates. Our product team especially appreciates how seamlessly SurveySparrow integrates with our existing systems..
What I ❤️ most:
- Powerful API integration
- Diverse question formats
Kathie Dorus
Operations Manager, NexaLearning
We totally love it! The ability to easily customize the questions to fit our specific training programs has been invaluable. Our coaches now find the reports incredibly user-friendly, allowing them to deliver more impactful feedback to participants.
What I ❤️ most:
- Anonymous feedback collection
- Customized reports
Farah Shebli
Talent Management, Concentrix Jordan
SurveySparrow's 360-degree assessment has helped our employees share honest feedback because of complete anonymity and confidentiality. The customizable questions and detailed reports have been crucial in finding key strengths and blind spots. The support team is great, fixing any problems quickly. Overall, SurveySparrow has made our feedback process more efficient and effective.
What I ❤️ most:
- Anonymous feedback collection
- Exceptional customer support
Rachael Mullen
Head of Quality and Risk/ Regional Manager London, medneo
We at medneo have been using SurveySparrow for 18 months to collect patient satisfaction feedback. All surveys are completely anonymous, ensuring that personal data remains protected in full compliance with GDPR and UK data protection legislation . The platform is easy to set up and has transformed our feedback collection, enhancing both efficiency and service quality.
What I ❤️ most:
- Versatile survey formats
- Easy QR share
Vicky Gerogiannis
Digital Marketing and Insights Manager, South Sydney Rabbitohs
Getting to know what our members want was our goal, and SurveySparrow aided us in achieving it very well. The user-friendly and intuitive interface made it easy for us to collect feedback from our members and fans. It provided a single source of truth with detailed reporting using real-time feedback. We saved a lot of time and could serve our members better.
What I ❤️ most:
- Omnichannel share
- Cost-effective solution
Dina Roshdy
Group Head of HR, Gulf Cryo
SurveySparrow's customer support has been exceptional. They were always available to answer our questions and guide us through the entire process. The platform's flexibility and ease of use have been instrumental in creating a valuable 360 experience for our leadership team.
What I ❤️ most:
- Customizable question types
- Automated report generation
Rodgers Opere
HR Manager, Enabling Qapital AG
We have been using SurveySparrow for our annual 360-degree feedback surveys. For three years running, the platform has proven to be reliable and cost-effective, offering exceptional value for money. The customer support team is proactive, responsive, supportive, and highly experienced, making the whole experience seamless and easy for us.
What I ❤️ most:
- User-friendly UI
- Anonymous survey settings
Daniel Sih
CEO, Spacemakers
SurveySparrow has been fabulous from the word go. The team helped to create our first survey which helped to gather feedback from our clients. Always helpful and beyond expectations.
What I ❤️ most:
- Great visual layout
- Intuitive interface
Keerthi Nair
HR Manager, Emvigo Technologies
The switch from manual appraisal methods to SurveySparrow has been a game-changer. The variety of survey formats offered is a huge advantage and the reporting is fantastic. Exceptional customer support with steady patience and guidance throughout the process helped us get the most out of the platform. I would 100% recommend SurveySparrow to any company.
What I ❤️ most:
- Diverse question types
- In-depth 360-degree reports
Calum Totton
Customer Success Manager, Lumina Intelligence
We use SurveySparrow for client feedback, specifically NPS surveys. Since implementing the platform, I have been able to create bespoke reports and detailed NPS reports to share internally, enhancing our feedback processes significantly. The customer success team is incredibly friendly and always eager to help, constantly suggesting additional features that might benefit our team. This level of support has made our overall experience with SurveySparrow exceptionally positive.
What I ❤️ most:
- AI features are great
- Multichannel reach
Uliana Pavlovska
HR Director, WePlay Studios
SurveySparrow creates engaging surveys quickly and easily. The platform's analytics understand the responses precisely and provide detailed reports that are easy to share. Overall, SurveySparrow is the best option we have chosen for improving our employee experience. It's a very user-friendly platform that has helped us significantly.
What I ❤️ most:
- Different survey types
- Auto-generated reports
Aubrey Walter
Information Management Project Manager - IEEE
The surveys are intuitive, and the user interface makes survey creation a breeze. SurveySparrow's responsive customer service promptly resolves our queries, ensuring a seamless experience.
What I ❤️ most:
- Custom access control
- Intuitive data visualization
Justine Falardo
Service Integration Manager - Gyptech
SurveySparrow has transformed how we engage with our customers and manage feedback. It’s intuitive and multifaceted, making it invaluable across our global operations.
What I ❤️ most:
- Tailored NPS surveys
- User-friendly UI and UX
Christel Verwey
Research Specialist, Telesure Investment Holdings
SurveySparrow is my go-to for various surveys—customers, employees, stakeholders, and more. Their service support is awesome, always there when I need guidance. Highly recommend for seamless surveys and excellent customer service.
What I ❤️ most:
- Awesome customer support
- Adding images and logos to the survey
Suraj Dandekar
Chief of Staff - CS, Asia, Capillary Technologies
We use SurveySparrow for our client’s NPS and CSAT surveys, and it's been a great experience so far. The ease of access and user-friendly interface make it a breeze to use. Their customer service has been incredibly responsive and quick to resolve any queries we have.
What I ❤️ most:
- Ease of configuring NPS survey
- Integration with Slack and Google Sheets
Manjari
HR Manager, Aeries
We use SurveySparrow for our employee engagement surveys, and the experience has been excellent. The customer success team has been incredibly helpful, and we greatly appreciate their time and effort. The platform is user-friendly with great customization options. Overall, we are having a great time using it!
What I ❤️ most:
- “Wing it”- AI survey creator
- Easy to navigate
Saumya Oli
Management consulting, Accenture
SurveySparrow has been instrumental in our business development, brand engagement, and service optimization. The ease of writing survey questionnaires directly within the is great. Plus, the top-notch support earns a perfect 10/10. Overall, SurveySparrow delivers as promised, meeting my expectations.
What I ❤️ most:
- Overall UX & UI
- Customize surveys with CSS codes
Nermeen Nabil
Capability Manager, TBTD
We use SurveySparrow for our 360 Feedback process. It is very user-friendly and comfortable to use. Moreover, the SurveySparrow team has been consistently supportive and responsive. Overall, it's a great platform!
What I ❤️ most:
- Logic set-up
- Advanced background calculations
Alvaro Salazar
Senior Product Manager, Evenco International
SurveySparrow has transformed our approach to gathering market intelligence and engaging event participants. The platform's easy integration and versatility have substantially improved our operations. Their amazing assistance and proactive growth team are what truly set them apart. They are more than just a service provider; they are an integral part of our business strategy.
What I ❤️ most:
- Conditional logic
- White labelled embedding onto own website
Uliana Pavlovska
Human Resources Director, WePlay Studios
We use SurveySparrow for internal surveys including monthly pulse checks, ENPS, and gathering feedback on webinars and employee performance. Our experience with SurveySparrow has been exceptional. It fully meets and automates our HR needs, making it easy for our team to provide feedback and enhance performance management.
What I ❤️ most:
- Easy to navigate
- Different types of surveys
Lonnie R Bridges Sr
Director of Training & Customer Experience, Paragon Casino
Leveraging SurveySparrow's intuitive platform has dramatically transformed our feedback collection process. It has allowed us to navigate through customer insights with precision, ensuring that no voice goes unheard and every action we take is informed and impactful.
What I ❤️ most:
- Real-time TV dashboard
- Customized surveys
Lynne Kreiner
Strategic HR Project Specialist, ESC
We find SurveySparrow to be user-friendly and intuitive, and we use it for our internal employee feedback and engagement surveys. The customer success team is consistently accessible and supportive, ensuring a smooth and efficient experience throughout.
What I ❤️ most:
- Tailored surveys for HR needs
- Dedicated customer support
Fiana Wei
Managing Director, Adaptive Psychology
I am absolutely amazed by the great product and the exceptional support provided by SurveySparrow. The customer service is next level, with highly responsive and knowledgeable support staff. Truly a fantastic experience!.
What I ❤️ most:
- Ease of use
- Ready-made templates
Akil KJ Bhat
Product Manager, Furlenco
SurveySparrow's comprehensive platform has revolutionized our approach to connecting with customers. The platform’s detailed analytics and customizable survey options have empowered us to deeply understand our customers and significantly enhance our offerings.
What I ❤️ most:
- AI-driven survey creation
- Effective survey distribution
Praveen
Program Manager, Meesho
SurveySparrow has been instrumental in transforming our approach to customer and seller experience. The platform's ability to provide deep insights and manage feedback at scale has enabled us to achieve our 10x goals and significantly improve satisfaction rates.
What I ❤️ most:
- Executive Dashboard
- Customized surveys
Nisha Moily
Customer Insights Project Lead, Decathlon Sports India
SurveySparrow has been pivotal in reshaping our customer feedback process. Its dynamic and intuitive platform has not only streamlined our feedback collection but has also empowered us to make impactful changes that resonate with our customers.
What I ❤️ most:
- Dynamic dashboards
- Real-time feedback collection
Neil Carlos Dias
Director - Quality & Transformation, TATA Digital
The clear insights provided by SurveySparrow have greatly enhanced our processes at TATA Digital. The flexibility and functionality make it incredibly user-friendly and an outstanding tool overall.Since implementing SurveySparrow, our Customer Satisfaction (CSAT) has seen a significant improvement .
What I ❤️ most:
- Tailored survey scales
- Survey throttling
Zhenyuan
UX Researcher, FunPlus
Using their survey management tool transformed our data collection process, thanks to its simple, elegant UI and comprehensive functions. It's effectiveness redefined how we engage with insights.
What I ❤️ most:
- Dynamic dashboards
- Real-time feedback collection
Ilya Sandoval
CEO, Athletic Ki
I am genuinely impressed with SurveySparrow’s user-friendly interface and straightforward setup process. I must commend their customer service, which consistently earns a perfect 10 in my book. Despite being a small company, I receive top-notch service whenever I have questions, encounter problems, or need assistance.
What I ❤️ most:
- Chat Surveys
- Data export & import
Jonelle Henry
Administration, Tehononga
Utilizing this platform transformed our staff feedback process, integrating customizable surveys, diverse templates, and seamless photo uploads. It's not just user-friendly, it's a game-changer for enhancing employee engagement and insights. Truly unparalleled in its capabilities.
What I ❤️ most:
- Diverse templates
- Customizable surveys
Jessie
Campaign Marketing Coordinator, Hosted Network
Transforming partner engagement with unmatched efficiency, our platform elevates B2B interactions to new heights. Its intuitive design and dedicated support team ensure your needs are met with precision and care, setting a new standard for excellence in the industry.
What I ❤️ most:
- Unmatched efficiency
- Dedicated support
Stephanie Gram
Head of Digital Marketing, Graubünden Ferien
SurveySparrow's annual website survey is a game-changer for us. With a seamless integration, low costs, and high flexibility, it's our go-to solution for gathering valuable B2B insights. The experience is simply outstanding.
What I ❤️ most:
- Seamless Integration
- Low Costs
Sonia
Operations Associate, Sayers
We use SurveySparrow for internal company-wide feedback surveys, appreciating its ability to boost our insights. The customer success team's patience and understanding of our unique needs have made our experience highly positive. We're impressed by its personalization, user-friendly interface, and features like bulk invites, with the flexible reviewer/reviewee setup being a key reason for choosing SurveySparrow.
What I ❤️ most:
- Extensive customization options
- Intuitive design
Emre Sütlü
Head of Customer Service, Bitget TR
In our long-term partnership with Surveysparrow, they have always provided solution-oriented and multifunctional usage features. The new features they regularly add are crucial for us to stay current. As a result, they consistently exceed our expectations.
What I ❤️ most:
- Advanced features
- Solution-oriented approach
Janine Alfiler
Program Manager, Circles.Life
I primarily use SurveySparrow for 360 Reviews, which has been transformative. My experiences with their team have been excellent, showcasing their dedication to user satisfaction. Overall, I highly rate SurveySparrow for its impactful features and outstanding support.
What I ❤️ most:
- Templated forms
- Respondent anonymity
Lynette
Founder, Akaramamao
SurveySparrow has transformed our online class experience, from seamless participant registration to engaging post-class feedback. The reporting is intuitive and detailed, enhancing our understanding of participants' needs. Most impressive is their exceptional service - the team is always friendly, approachable, and ready to assist.
What I ❤️ most:
- Eye-catching visuals
- Diverse survey formats
Tiffany
Supervisor, Organizational Development & Organization Culture Department, KKday
We conduct 360-degree surveys using SurveySparrow and find it very easy to use. Overall, the experience is seamless thanks to the excellent service and real-person online support.
What I ❤️ most:
- Multi-lingual support
- User-friendly interface
Hanne
Principal Product Designer, Honey Insurance
The user-friendly interface, coupled with SurveySparrow's survey-building flexibility and rapid deployment capabilities, makes it an indispensable tool for our NPS® and quantitative research projects.
What I ❤️ most:
- White-label surveys
- Logic set up
Wanwipa Wiwatthanateepa
Regional Research & Insight Manager, AirAsia Super app
A superb customer success manager and an efficient support team make this survey platform a standout choice. SurveySparrow's user-friendly setup process adds to the positive experience. I loved using it and have already I've already recommended it to my peers.
What I ❤️ most:
- Simple Logic setup
- Image or video choice questions
Nathan Reoch
Digital Manager, ACL Industrial Technology
We use SurveySparrow to collect NPS® scores. Excellent support with a helpful and quickly responsive team. The platform offers powerful functionality and is easy to use. Overall, we loved it.
What I ❤️ most:
- Advanced API & integration
- Easy to configure & view reports
Claudia Artz
Founder, RadUp
I've tried various survey tools over the years, but at RadUp, we love SurveySparrow the most. It's user-friendly, offers diverse question options, has a simple setup, provides comprehensive reporting, and keeps back-end management minimal. Highly recommend it to any company seeking a top-notch survey tool!
What I ❤️ most:
- Multiple question types
- Detailed Reports
Henry Gunson
Performance Consultant, Performance Science
User-friendly 360 survey tool with stunning automated reports. The survey interface is aesthetically pleasing and the flexibility to select subjects and evaluators is commendable. The support team is exceptionally helpful and friendly.
What I ❤️ most:
- Customizability
- Automated reports generation
Yaron Tsor
Product Operations Manager, MEWS
We use SurveySparrow for customer check-ins, NPS®/CSAT surveys, and in-depth research. Its flexibility helps us understand customer sentiments effortlessly. Easy integration with tools like Salesforce enhances our view of the customer journey. Plus, their excellent support makes using the tool a breeze.
What I ❤️ most:
- Easy Integration
- Top-notch customer support
Anne-Marie Cremona
People Experience Project Lead, Interflow
The platform's unique ability to facilitate live edits sets it apart and makes our 360-degree assessment process seamless. The user-friendly interface simplifies the process remarkably. The customer success team offers exceptional service and advice, demonstrating their commitment, which has been super valuable.
What I ❤️ most:
- Amazing support
- Simple to set up
Nadia Zulkifli
HR & Admin Officer, myFirst Tech
I am thoroughly satisfied with the support provided by the SurveySparrow team. Their assistance with inquiries, particularly regarding the language setting, customized report and template, and building the question section for 360 assessments, has been commendable. The platform's user-friendly features have greatly enhanced our performance appraisal process.
What I ❤️ most:
- Customized reports and templates
- Language setting
Suhaida
Customer Experience, Assistant Manager, SOCAR Mobility Malaysia
We rely on SurveySparrow for our company's NPS® surveys across various verticals. It serves as our survey gatekeeper, managing requests from different departments to end users. The NPS®-specific survey types, and detailed reports are impeccable. The exceptional support team ensures prompt issue resolution. Looking forward to achieving more with SurveySparrow.
What I ❤️ most:
- Auto reminder to non respondents
- Built-in chatbot
Kylie Neal
Founder, Kan Kulture
The intuitive interface and the inclusion of our logo add a professional touch. It's been a game-changer for our performance review surveys and work order forms. An exceptional tool.
What I ❤️ most:
- Custom branding
- Conversational surveys
Karen
Programme Manager, Catapult
SurveySparrow has simplified the process of conducting our 360 LeaderScope Assessments. Its seamless survey extension, effortless contact detail updates, and role consolidation are truly remarkable. The exceptional customer success team and their swift responses further elevate the experience.
What I ❤️ most:
- Contact management
- Versatality
Abbie
Marketing Consultant, The Lucy Rose Clinic
We are thrilled with SurveySparrow's exceptional platform. It seamlessly enables us to administer Transactional Surveys, Quizzes, and NPS® with ease. The user experience is outstanding, complemented by its seamless integrations. Moreover, the insightful backend calculations greatly enhance our operations. Highly impressed with SurveySparrow!
What I ❤️ most:
- Robust integrations
- Easy to use
Lakshi Jayasinghe
Operations Officer, R&J Batteries Pty Ltd
Performing our yearly surveys to collect feedback from both customers and employees has become incredibly easy using SurveySparrow. The attentive and helpful customer success team adds immense value to the experience. Truly a great platform!
What I ❤️ most:
- User friendly UI
- Detailed tutorial videos
Derick Catindig
Customer Centric Specialist, Motorcentral Sales Corp.
The platform's user-friendly interface and intuitive navigation make collecting customer feedback effortless. The approachable and reliable SurveySparrow team enhances the experience even further. Overall, I am very pleased with the exceptional service they provide.
What I ❤️ most:
- Easy to navigate
- Approachable & reliable
Henry Gomez
Director
SurveySparrow has made it easy for me to craft impactful quantitative research templates for my consulting clients and refine their logical workflows. The platform's latest enhancements prove highly beneficial. The consistently responsive support and dedicated customer experience team further enhance the overall experience.
What I ❤️ most:
- Latest feature enhancements
- Custom Workflows
Stephen Sasse
Principal, Alpheus Advisory
An invaluable tool for conducting workplace ballots through email and SMS. SurveySparrow’s support team is impressive, and the platform's ease of use, reporting, and analytics are standout features. Overall, an outstanding experience with a great product and exceptional service.
What I ❤️ most:
- Great support
- Advanced analytics
Helen
Global Wholesale Marketing Lead, Allpress Espresso Ltd Pty
Pretty good! The B2B customer experience platform provided us with valuable tools that weren't previously available in real time. The ongoing infrastructure development is evident, enhancing our overall experience. The pricing offers excellent value for money, making this platform a smart investment.
What I ❤️ most:
- Executive dashboard
- Seamless integration
Susan Proctor
Deputy General Manager, Prosper Management Consultancy
SurveySparrow offers unmatched functionality, service, and design capabilities. I've used every survey platform out there. This has been the best! What’s more-their support team is proactive, prompt and professional.
What I ❤️ most:
- Intuitive design
- Powerful chat capabilities
Clint
Founder, Successfully Coaching
My experience with SurveySparrow has been excellent. I highly recommend it to anyone in need of a powerful survey tool. Just the perfect combination of great price, quality, and service.
What I ❤️ most:
- User-friendly interface
- Scope of customization available
Shereen Shawa
Deputy General Manager, Prosper Management Consultancy
The platform's user-friendly interface made it incredibly easy to use, allowing us to navigate through effortlessly. What truly stands out is the platform's ability to customize according to our specific needs, giving us the flexibility we require. Throughout our journey, the SurveySparrow team has consistently displayed their professionalism and helpfulness, making the experience even more satisfying. We're delighted with the results and the level of support we've received.
What I ❤️ most:
- Advanced reports
- section Customizability
Jjoanna kanepotaka
Executive Director & Co-Founder, Smarterfoods
SurveySparrow team has been professional and competent, going above and beyond to assist me. They’ve always been there to help and support me- just like a family
What I ❤️ most:
- Seamless chat function
- Prompt assistance
Keith Ellison
Director of Plan Accounting Services, Pacific Business and Accounting Solutions
"Our experience with SurveySparrow has been immensely positive. The interface is user-friendly, and the support team has been incredibly helpful in designing surveys tailored to our needs. Within weeks of implementation, we were already seeing meaningful data that helped us make better business decisions. SurveySparrow has empowered us to become more efficient, saving both time and money. I would definitely recommend it to anyone looking for an easy-to-use and impactful experience management platform."
What I ❤️ most:
- User-friendly interface
- Metric-driven insights
Hanif Ismail Parkar
CRM Manager, SAMA EDUCATIONAL Co.
SurveySparrow has been instrumental in helping us understand the needs and expectations of our parents and students. The platform's ease of use and powerful analytics have enabled us to make data-driven decisions and deliver a more personalized and satisfying experience. Their ticket module has revolutionized our approach to service recovery. We are delighted with the results and look forward to continuing our partnership with SurveySparrow.
What I ❤️ most:
- Advanced Analytics
- Multi-channel Distribution
- Partial Submission
Rakesh G Nair
IT Manager, Elucidata
SurveySparrow is the ultimate tool for collecting and analyzing feedback. It has changed how we gather insights, both internally and externally. The user-friendly design, strong functionality, and top-notch customer support make it a must-have for anyone needing a survey solution. With regular updates, SurveySparrow has evolved into a powerful platform that elevates our feedback processes, offering a seamless and enjoyable user experience. It has truly exceeded our expectations!
What I ❤️ most:
- User-friendly interface
- Strong customer support
William Wexell
Customer Data Analyst, Acne Studios
Kudos to the entire SurveySparrow team for delivering quick and focused service throughout the process. The survey creation is simple and straightforward, and the platform is incredibly user-friendly. SurveySparrow provides quick, detailed insights all in one dashboard, and its sentiment analysis offers granular details on how our customers perceive our brand.
What I ❤️ most:
- Executive Dashboard
- Sentiment Analysis
Kathy Qiu
Industry Support Officer, Industry Capability Network
We love the platform and the team. SurveySparrow has a simple UI that allows us to easily set up CSAT surveys. The data flow between the surveys and Salesforce was seamless, without any hassle. The team is highly professional and resolves any issues effectively.
What I ❤️ most:
- Skip Logic function
- Smooth integration with Salesforce
Ruth Bjørø
Marketing Manager, Frøken Dings AS
SurveySparrow has been an invaluable platform for us at Frøken Dings AS. We use it extensively for both marketing research and gathering customer satisfaction insights. The platform is user-friendly, and our experience with the SurveySparrow team has been very good.
What I ❤️ most:
- Logic set-up
- User-friendly UI
Ankit Malviya
Head - Support Operations, Veera Browser
SurveySparrow has been an invaluable tool for collecting NPS, CSAT, and product feedback from our customers. The platform is incredibly easy to use and captures everything we need seamlessly. We've been impressed with how reliable and insightful the data is, consistently delivering timely results. Their customer service has been equally remarkable, ensuring a smooth experience from start to finish. Overall, we're very pleased with the tool and the support we've received!
What I ❤️ most:
- Robust reporting
- Pre-defined templates
Lefa
Market Researcher, The Brand Surgeon
SurveySparrow has been an excellent tool for our online and screening surveys. It's a good, user-friendly survey tool that consistently meets my needs. The team has provided outstanding support throughout our experience.
What I ❤️ most:
- Skip logic
- Multi-format response export
Laura Garcia Llorca
CRM campaign manager, Dorna Sports
SurveySparrow has significantly improved how we engage with our audience. Its user-friendly design makes survey creation and analysis straightforward. The customization options and responsive support from the SurveySparrow team have been very valuable. We've also noticed a time savings thanks to the tool's ease of use.
What I ❤️ most:
- Logic-based questions
- Customizable branding options
Alberto Marcos
Operations Head, Ironhack
We have been using SurveySparrow for three years now and I am impressed with the overall user experience. The tool is easy to navigate, manage and understand. The user interface is fantastic, contributing significantly to our high response rates. Our product team especially appreciates how seamlessly SurveySparrow integrates with our existing systems..
What I ❤️ most:
- Powerful API integration
- Diverse question formats
Farah Shebli
Talent Management, Concentrix Jordan
SurveySparrow's 360-degree assessment has helped our employees share honest feedback because of complete anonymity and confidentiality. The customizable questions and detailed reports have been crucial in finding key strengths and blind spots. The support team is great, fixing any problems quickly. Overall, SurveySparrow has made our feedback process more efficient and effective.
What I ❤️ most:
- Anonymous feedback collection
- Exceptional customer support
Vicky Gerogiannis
Digital Marketing and Insights Manager, South Sydney Rabbitohs
Getting to know what our members want was our goal, and SurveySparrow aided us in achieving it very well. The user-friendly and intuitive interface made it easy for us to collect feedback from our members and fans. It provided a single source of truth with detailed reporting using real-time feedback. We saved a lot of time and could serve our members better.
What I ❤️ most:
- Omnichannel share
- Cost-effective solution
Rodgers Opere
HR Manager, Enabling Qapital AG
We have been using SurveySparrow for our annual 360-degree feedback surveys. For three years running, the platform has proven to be reliable and cost-effective, offering exceptional value for money. The customer support team is proactive, responsive, supportive, and highly experienced, making the whole experience seamless and easy for us.
What I ❤️ most:
- User-friendly UI
- Anonymous survey settings
Keerthi Nair
HR Manager, Emvigo Technologies
The switch from manual appraisal methods to SurveySparrow has been a game-changer. The variety of survey formats offered is a huge advantage and the reporting is fantastic. Exceptional customer support with steady patience and guidance throughout the process helped us get the most out of the platform. I would 100% recommend SurveySparrow to any company.
What I ❤️ most:
- Diverse question types
- In-depth 360-degree reports
Uliana Pavlovska
HR Director, WePlay Studios
SurveySparrow creates engaging surveys quickly and easily. The platform's analytics understand the responses precisely and provide detailed reports that are easy to share. Overall, SurveySparrow is the best option we have chosen for improving our employee experience. It's a very user-friendly platform that has helped us significantly.
What I ❤️ most:
- Different survey types
- Auto-generated reports
Justine Falardo
Service Integration Manager - Gyptech
SurveySparrow has transformed how we engage with our customers and manage feedback. It’s intuitive and multifaceted, making it invaluable across our global operations.
What I ❤️ most:
- Tailored NPS surveys
- User-friendly UI and UX
Suraj Dandekar
Chief of Staff - CS, Asia, Capillary Technologies
We use SurveySparrow for our client’s NPS and CSAT surveys, and it's been a great experience so far. The ease of access and user-friendly interface make it a breeze to use. Their customer service has been incredibly responsive and quick to resolve any queries we have.
What I ❤️ most:
- Ease of configuring NPS survey
- Integration with Slack and Google Sheets
Saumya Oli
Management consulting, Accenture
SurveySparrow has been instrumental in our business development, brand engagement, and service optimization. The ease of writing survey questionnaires directly within the is great. Plus, the top-notch support earns a perfect 10/10. Overall, SurveySparrow delivers as promised, meeting my expectations.
What I ❤️ most:
- Overall UX & UI
- Customize surveys with CSS codes
Alvaro Salazar
Senior Product Manager, Evenco International
SurveySparrow has transformed our approach to gathering market intelligence and engaging event participants. The platform's easy integration and versatility have substantially improved our operations. Their amazing assistance and proactive growth team are what truly set them apart. They are more than just a service provider; they are an integral part of our business strategy.
What I ❤️ most:
- Conditional logic
- White labelled embedding onto own website
Lonnie R Bridges Sr
Director of Training & Customer Experience, Paragon Casino
Leveraging SurveySparrow's intuitive platform has dramatically transformed our feedback collection process. It has allowed us to navigate through customer insights with precision, ensuring that no voice goes unheard and every action we take is informed and impactful.
What I ❤️ most:
- Real-time TV dashboard
- Customized surveys
Fiana Wei
Managing Director, Adaptive Psychology
I am absolutely amazed by the great product and the exceptional support provided by SurveySparrow. The customer service is next level, with highly responsive and knowledgeable support staff. Truly a fantastic experience!.
What I ❤️ most:
- Ease of use
- Ready-made templates
Praveen
Program Manager, Meesho
SurveySparrow has been instrumental in transforming our approach to customer and seller experience. The platform's ability to provide deep insights and manage feedback at scale has enabled us to achieve our 10x goals and significantly improve satisfaction rates.
What I ❤️ most:
- Executive Dashboard
- Customized surveys
Neil Carlos Dias
Director - Quality & Transformation, TATA Digital
The clear insights provided by SurveySparrow have greatly enhanced our processes at TATA Digital. The flexibility and functionality make it incredibly user-friendly and an outstanding tool overall.Since implementing SurveySparrow, our Customer Satisfaction (CSAT) has seen a significant improvement .
What I ❤️ most:
- Tailored survey scales
- Survey throttling
Ilya Sandoval
CEO, Athletic Ki
I am genuinely impressed with SurveySparrow’s user-friendly interface and straightforward setup process. I must commend their customer service, which consistently earns a perfect 10 in my book. Despite being a small company, I receive top-notch service whenever I have questions, encounter problems, or need assistance.
What I ❤️ most:
- Chat Surveys
- Data export & import
Jessie
Campaign Marketing Coordinator, Hosted Network
Transforming partner engagement with unmatched efficiency, our platform elevates B2B interactions to new heights. Its intuitive design and dedicated support team ensure your needs are met with precision and care, setting a new standard for excellence in the industry.
What I ❤️ most:
- Unmatched efficiency
- Dedicated support
Sonia
Operations Associate, Sayers
We use SurveySparrow for internal company-wide feedback surveys, appreciating its ability to boost our insights. The customer success team's patience and understanding of our unique needs have made our experience highly positive. We're impressed by its personalization, user-friendly interface, and features like bulk invites, with the flexible reviewer/reviewee setup being a key reason for choosing SurveySparrow.
What I ❤️ most:
- Extensive customization options
- Intuitive design
Janine Alfiler
Program Manager, Circles.Life
I primarily use SurveySparrow for 360 Reviews, which has been transformative. My experiences with their team have been excellent, showcasing their dedication to user satisfaction. Overall, I highly rate SurveySparrow for its impactful features and outstanding support.
What I ❤️ most:
- Templated forms
- Respondent anonymity
Tiffany
Supervisor, Organizational Development & Organization Culture Department, KKday
We conduct 360-degree surveys using SurveySparrow and find it very easy to use. Overall, the experience is seamless thanks to the excellent service and real-person online support.
What I ❤️ most:
- Multi-lingual support
- User-friendly interface
Wanwipa Wiwatthanateepa
Regional Research & Insight Manager, AirAsia Super app
A superb customer success manager and an efficient support team make this survey platform a standout choice. SurveySparrow's user-friendly setup process adds to the positive experience. I loved using it and have already I've already recommended it to my peers.
What I ❤️ most:
- Simple Logic setup
- Image or video choice questions
Claudia Artz
Founder, RadUp
I've tried various survey tools over the years, but at RadUp, we love SurveySparrow the most. It's user-friendly, offers diverse question options, has a simple setup, provides comprehensive reporting, and keeps back-end management minimal. Highly recommend it to any company seeking a top-notch survey tool!
What I ❤️ most:
- Multiple question types
- Detailed Reports
Yaron Tsor
Product Operations Manager, MEWS
We use SurveySparrow for customer check-ins, NPS®/CSAT surveys, and in-depth research. Its flexibility helps us understand customer sentiments effortlessly. Easy integration with tools like Salesforce enhances our view of the customer journey. Plus, their excellent support makes using the tool a breeze.
What I ❤️ most:
- Easy Integration
- Top-notch customer support
Nadia Zulkifli
HR & Admin Officer, myFirst Tech
I am thoroughly satisfied with the support provided by the SurveySparrow team. Their assistance with inquiries, particularly regarding the language setting, customized report and template, and building the question section for 360 assessments, has been commendable. The platform's user-friendly features have greatly enhanced our performance appraisal process.
What I ❤️ most:
- Customized reports and templates
- Language setting
Kylie Neal
Founder, Kan Kulture
The intuitive interface and the inclusion of our logo add a professional touch. It's been a game-changer for our performance review surveys and work order forms. An exceptional tool.
What I ❤️ most:
- Custom branding
- Conversational surveys
Abbie
Marketing Consultant, The Lucy Rose Clinic
We are thrilled with SurveySparrow's exceptional platform. It seamlessly enables us to administer Transactional Surveys, Quizzes, and NPS® with ease. The user experience is outstanding, complemented by its seamless integrations. Moreover, the insightful backend calculations greatly enhance our operations. Highly impressed with SurveySparrow!
What I ❤️ most:
- Robust integrations
- Easy to use
Derick Catindig
Customer Centric Specialist, Motorcentral Sales Corp.
The platform's user-friendly interface and intuitive navigation make collecting customer feedback effortless. The approachable and reliable SurveySparrow team enhances the experience even further. Overall, I am very pleased with the exceptional service they provide.
What I ❤️ most:
- Easy to navigate
- Approachable & reliable
Stephen Sasse
Principal, Alpheus Advisory
An invaluable tool for conducting workplace ballots through email and SMS. SurveySparrow’s support team is impressive, and the platform's ease of use, reporting, and analytics are standout features. Overall, an outstanding experience with a great product and exceptional service.
What I ❤️ most:
- Great support
- Advanced analytics
Susan Proctor
Deputy General Manager, Prosper Management Consultancy
SurveySparrow offers unmatched functionality, service, and design capabilities. I've used every survey platform out there. This has been the best! What’s more-their support team is proactive, prompt and professional.
What I ❤️ most:
- Intuitive design
- Powerful chat capabilities
Shereen Shawa
Deputy General Manager, Prosper Management Consultancy
The platform's user-friendly interface made it incredibly easy to use, allowing us to navigate through effortlessly. What truly stands out is the platform's ability to customize according to our specific needs, giving us the flexibility we require. Throughout our journey, the SurveySparrow team has consistently displayed their professionalism and helpfulness, making the experience even more satisfying. We're delighted with the results and the level of support we've received.
What I ❤️ most:
- Advanced reports
- section Customizability
Ida Adler Olsen
Global Sr. UX Researcher, Podimo
SurveySparrow has become an essential platform for us to get deeper insights into who our users are and what drives their preferences. This information is invaluable for our product development and growth strategies. We no longer need to rely on third-party services; we can do it all in-house, saving time and resources. It’s been a huge win for us.
What I ❤️ most:
- Custom Variables for advanced segmentation
- Robust reporting and data analysis
- Seamless integration with existing workflows
Yasmin Johnstone
Operations Coordinator, *bPartners Group Pty Ltd
Receiving unbiased feedback is crucial for our clients, and SurveySparrow has been instrumental in helping us achieve that through its impressive platform. Thanks to SurveySparrow, we have been able to craft engaging content for our Leadership Advisory clients by leveraging the insights gathered from surveys. The team behind SurveySparrow is simply brilliant - they are not only prompt and informative but also provide exceptional follow-up support. With SurveySparrow, we have been able to enhance our services and provide our clients with the quality and insights they deserve.
What I ❤️ most:
- Awesome customer support
- Simple and user-friendly interface
Dwi Dharmiyanti
Project Management, Delterra
Our experience with SurveySparrow is being wonderful. The team is being very helpful and responsive to our queries at any given time. The platform helps us to identify the team that are proactive and helpful through customer journey mapping. Overall, it is being not less than spectacular.
What I ❤️ most:
- Customer Journey Map
- Portal Share
Renee Wunderlich
Administration Officer, Australian Breastfeeding Association
Our experience with SurveySparrow has been fantastic. The platform makes it easy to create engaging surveys, with the ability to add images and GIFs for a more interactive experience. It's incredibly user-friendly and adaptable, making it simple to tailor surveys to our specific needs.
What I ❤️ most:
- Ease of use and flexibility
- Interactive surveys with images and GIFs
Janany Krishnan
Senior Product Manager, Yellow
SurveySparrow has been our go-to for really understanding what our users want, how they behave, and how satisfied they are. It's helped us make smarter decisions that have made a real difference in our products and services. The team is always there when we need them—super approachable and ready to help, which made the whole process so easy and stress-free. It’s been a smooth and positive journey from start to finish.
What I ❤️ most:
- Mobile-first survey approach
- Omnichannel communication
- Seamless integration with our existing tools
Ida Claudia Panetta
Professor of Banking, Sapienza - University of Rome
SurveySparrow has been a fantastic platform for our research project. Its user-friendly interface made collaborating remotely with colleagues a breeze, and the flexibility to manage multiple questionnaires across different accounts was a game-changer for our team. Their customer support is always responsive and helpful throughout our journey. The overall experience is positive, and I especially like how intuitive the platform is. I highly recommend SurveySparrow to anyone looking for a reliable, flexible survey platform.
What I ❤️ most:
- Flexibility of the platform
- Multi-account management
Shengxian Liu
Marketing and Data Reporting Analyst, Zell Lurie Institute
Before, our surveys were plain and uninviting, which contributed to low engagement. SurveySparrow has transformed our surveys into visually appealing and engaging experiences that our stakeholders actually enjoy participating in. The ease of use and powerful analytics tools have made it an invaluable part of our feedback process.
What I ❤️ most:
- Ease of use
- Powerful analytics
Anna Merianou
Monitoring & Evaluation Officer, METAdrasi
SurveySparrow is a one-stop solution for all our survey needs! The pre-made questionnaire saved us tons of time, and the comprehensive reports kept managers and employees informed. Platform is excellent, but the real standout is their customer service. No matter how basic my question is, they're always there to help. Highly recommend it!
What I ❤️ most:
- 360-degree assessments
- Language translation
Ivan
Operational Manager, Enterprise Rent-A-Car
We have been using SurveySparrow for our customer service follow-ups surveys. Our experience with the platform is perfect, and the support has been exceptional. Overall, it's a great tool with robust features.
What I ❤️ most:
- Ease of use
- Excellent Customer support
Kathie Dorus
Operations Manager, NexaLearning
We totally love it! The ability to easily customize the questions to fit our specific training programs has been invaluable. Our coaches now find the reports incredibly user-friendly, allowing them to deliver more impactful feedback to participants.
What I ❤️ most:
- Anonymous feedback collection
- Customized reports
Rachael Mullen
Head of Quality and Risk/ Regional Manager London, medneo
We at medneo have been using SurveySparrow for 18 months to collect patient satisfaction feedback. All surveys are completely anonymous, ensuring that personal data remains protected in full compliance with GDPR and UK data protection legislation . The platform is easy to set up and has transformed our feedback collection, enhancing both efficiency and service quality.
What I ❤️ most:
- Versatile survey formats
- Easy QR share
Dina Roshdy
Group Head of HR, Gulf Cryo
SurveySparrow's customer support has been exceptional. They were always available to answer our questions and guide us through the entire process. The platform's flexibility and ease of use have been instrumental in creating a valuable 360 experience for our leadership team.
What I ❤️ most:
- Customizable question types
- Automated report generation
Daniel Sih
CEO, Spacemakers
SurveySparrow has been fabulous from the word go. The team helped to create our first survey which helped to gather feedback from our clients. Always helpful and beyond expectations.
What I ❤️ most:
- Great visual layout
- Intuitive interface
Calum Totton
Customer Success Manager, Lumina Intelligence
We use SurveySparrow for client feedback, specifically NPS surveys. Since implementing the platform, I have been able to create bespoke reports and detailed NPS reports to share internally, enhancing our feedback processes significantly. The customer success team is incredibly friendly and always eager to help, constantly suggesting additional features that might benefit our team. This level of support has made our overall experience with SurveySparrow exceptionally positive.
What I ❤️ most:
- AI features are great
- Multichannel reach
Aubrey Walter
Information Management Project Manager - IEEE
The surveys are intuitive, and the user interface makes survey creation a breeze. SurveySparrow's responsive customer service promptly resolves our queries, ensuring a seamless experience.
What I ❤️ most:
- Custom access control
- Intuitive data visualization
Christel Verwey
Research Specialist, Telesure Investment Holdings
SurveySparrow is my go-to for various surveys—customers, employees, stakeholders, and more. Their service support is awesome, always there when I need guidance. Highly recommend for seamless surveys and excellent customer service.
What I ❤️ most:
- Awesome customer support
- Adding images and logos to the survey
Manjari
HR Manager, Aeries
We use SurveySparrow for our employee engagement surveys, and the experience has been excellent. The customer success team has been incredibly helpful, and we greatly appreciate their time and effort. The platform is user-friendly with great customization options. Overall, we are having a great time using it!
What I ❤️ most:
- “Wing it”- AI survey creator
- Easy to navigate
Nermeen Nabil
Capability Manager, TBTD
We use SurveySparrow for our 360 Feedback process. It is very user-friendly and comfortable to use. Moreover, the SurveySparrow team has been consistently supportive and responsive. Overall, it's a great platform!
What I ❤️ most:
- Logic set-up
- Advanced background calculations
Uliana Pavlovska
Human Resources Director, WePlay Studios
We use SurveySparrow for internal surveys including monthly pulse checks, ENPS, and gathering feedback on webinars and employee performance. Our experience with SurveySparrow has been exceptional. It fully meets and automates our HR needs, making it easy for our team to provide feedback and enhance performance management.
What I ❤️ most:
- Easy to navigate
- Different types of surveys
Lynne Kreiner
Strategic HR Project Specialist, ESC
We find SurveySparrow to be user-friendly and intuitive, and we use it for our internal employee feedback and engagement surveys. The customer success team is consistently accessible and supportive, ensuring a smooth and efficient experience throughout.
What I ❤️ most:
- Tailored surveys for HR needs
- Dedicated customer support
Akil KJ Bhat
Product Manager, Furlenco
SurveySparrow's comprehensive platform has revolutionized our approach to connecting with customers. The platform’s detailed analytics and customizable survey options have empowered us to deeply understand our customers and significantly enhance our offerings.
What I ❤️ most:
- AI-driven survey creation
- Effective survey distribution
Nisha Moily
Customer Insights Project Lead, Decathlon Sports India
SurveySparrow has been pivotal in reshaping our customer feedback process. Its dynamic and intuitive platform has not only streamlined our feedback collection but has also empowered us to make impactful changes that resonate with our customers.
What I ❤️ most:
- Dynamic dashboards
- Real-time feedback collection
Zhenyuan
UX Researcher, FunPlus
Using their survey management tool transformed our data collection process, thanks to its simple, elegant UI and comprehensive functions. It's effectiveness redefined how we engage with insights.
What I ❤️ most:
- Dynamic dashboards
- Real-time feedback collection
Jonelle Henry
Administration, Tehononga
Utilizing this platform transformed our staff feedback process, integrating customizable surveys, diverse templates, and seamless photo uploads. It's not just user-friendly, it's a game-changer for enhancing employee engagement and insights. Truly unparalleled in its capabilities.
What I ❤️ most:
- Diverse templates
- Customizable surveys
Stephanie Gram
Head of Digital Marketing, Graubünden Ferien
SurveySparrow's annual website survey is a game-changer for us. With a seamless integration, low costs, and high flexibility, it's our go-to solution for gathering valuable B2B insights. The experience is simply outstanding.
What I ❤️ most:
- Seamless Integration
- Low Costs
Emre Sütlü
Head of Customer Service, Bitget TR
In our long-term partnership with Surveysparrow, they have always provided solution-oriented and multifunctional usage features. The new features they regularly add are crucial for us to stay current. As a result, they consistently exceed our expectations.
What I ❤️ most:
- Advanced features
- Solution-oriented approach
Lynette
Founder, Akaramamao
SurveySparrow has transformed our online class experience, from seamless participant registration to engaging post-class feedback. The reporting is intuitive and detailed, enhancing our understanding of participants' needs. Most impressive is their exceptional service - the team is always friendly, approachable, and ready to assist.
What I ❤️ most:
- Eye-catching visuals
- Diverse survey formats
Hanne
Principal Product Designer, Honey Insurance
The user-friendly interface, coupled with SurveySparrow's survey-building flexibility and rapid deployment capabilities, makes it an indispensable tool for our NPS® and quantitative research projects.
What I ❤️ most:
- White-label surveys
- Logic set up
Nathan Reoch
Digital Manager, ACL Industrial Technology
We use SurveySparrow to collect NPS® scores. Excellent support with a helpful and quickly responsive team. The platform offers powerful functionality and is easy to use. Overall, we loved it.
What I ❤️ most:
- Advanced API & integration
- Easy to configure & view reports
Henry Gunson
Performance Consultant, Performance Science
User-friendly 360 survey tool with stunning automated reports. The survey interface is aesthetically pleasing and the flexibility to select subjects and evaluators is commendable. The support team is exceptionally helpful and friendly.
What I ❤️ most:
- Customizability
- Automated reports generation
Anne-Marie Cremona
People Experience Project Lead, Interflow
The platform's unique ability to facilitate live edits sets it apart and makes our 360-degree assessment process seamless. The user-friendly interface simplifies the process remarkably. The customer success team offers exceptional service and advice, demonstrating their commitment, which has been super valuable.
What I ❤️ most:
- Amazing support
- Simple to set up
Suhaida
Customer Experience, Assistant Manager, SOCAR Mobility Malaysia
We rely on SurveySparrow for our company's NPS® surveys across various verticals. It serves as our survey gatekeeper, managing requests from different departments to end users. The NPS®-specific survey types, and detailed reports are impeccable. The exceptional support team ensures prompt issue resolution. Looking forward to achieving more with SurveySparrow.
What I ❤️ most:
- Auto reminder to non respondents
- Built-in chatbot
Karen
Programme Manager, Catapult
SurveySparrow has simplified the process of conducting our 360 LeaderScope Assessments. Its seamless survey extension, effortless contact detail updates, and role consolidation are truly remarkable. The exceptional customer success team and their swift responses further elevate the experience.
What I ❤️ most:
- Contact management
- Versatality
Lakshi Jayasinghe
Operations Officer, R&J Batteries Pty Ltd
Performing our yearly surveys to collect feedback from both customers and employees has become incredibly easy using SurveySparrow. The attentive and helpful customer success team adds immense value to the experience. Truly a great platform!
What I ❤️ most:
- User friendly UI
- Detailed tutorial videos
Henry Gomez
Director
SurveySparrow has made it easy for me to craft impactful quantitative research templates for my consulting clients and refine their logical workflows. The platform's latest enhancements prove highly beneficial. The consistently responsive support and dedicated customer experience team further enhance the overall experience.
What I ❤️ most:
- Latest feature enhancements
- Custom Workflows
Helen
Global Wholesale Marketing Lead, Allpress Espresso Ltd Pty
Pretty good! The B2B customer experience platform provided us with valuable tools that weren't previously available in real time. The ongoing infrastructure development is evident, enhancing our overall experience. The pricing offers excellent value for money, making this platform a smart investment.
What I ❤️ most:
- Executive dashboard
- Seamless integration
Clint
Founder, Successfully Coaching
My experience with SurveySparrow has been excellent. I highly recommend it to anyone in need of a powerful survey tool. Just the perfect combination of great price, quality, and service.
What I ❤️ most:
- User-friendly interface
- Scope of customization available
Jjoanna kanepotaka
Executive Director & Co-Founder, Smarterfoods
SurveySparrow team has been professional and competent, going above and beyond to assist me. They’ve always been there to help and support me- just like a family
What I ❤️ most:
- Seamless chat function
- Prompt assistance