With the rating based questions, you can capture responses over a range of emotions on different aspects of your services. This gives you more scope to introspect and improve.
We understand that your customers come from a vast range of demographics. Thanks to our multi-language feature! Our platform supports over 50 languages from across the globe.
Our endless conversational UI feature transforms a boring feedback form to an intriguing and interactive review experience. Achieve impressive completion rates of more than 40%
The conversational interface transforms the survey-taking experience into a dynamic conversation. Instead of presenting respondents with a static list of questions, the survey unfolds like a chat, with questions appearing one at a time. This approach mimics a natural conversation, making respondents more likely to engage and provide thoughtful responses. The conversational format is user-friendly, particularly on mobile devices, and helps reduce survey fatigue.
The white-label feature allows you to customize the look and feel of your surveys to match your brand identity. This includes adding your logo, choosing brand colors, and applying custom themes. White-labeling creates a seamless experience for respondents, reinforcing brand recognition. It also contributes to the professionalism of your surveys, making them appear more trustworthy and credible.
SurveySparrow provides a variety of options for sharing your surveys:
This flexibility in distribution methods enables you to reach respondents through channels that are most convenient for them, increasing the likelihood of participation.
The template supports various question types to cater to different needs.
Sentiment analysis helps evaluate the emotional tone of responses to open-ended questions. This feature automatically categorizes written feedback as positive, negative, or neutral. Analyzing sentiment allows you to gauge customer satisfaction, identify areas of concern, and prioritize improvements based on the emotional context of the feedback.
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