Trigger sales representative evaluation form immediately after the customer interaction. Just so you get the most accurate and valuable feedback!
Share this survey via email, SMS, or unique weblink. You can also connect with your favorite CRM software to trigger surveys at the right times.
This feedback form is suited for all devices. Be it mobile phones, tablets, or PCs.
With SurveySparrow, this salesperson evaluation form can help you to improve both customer experience at your service touchpoint and employee experience. The feedback from your customers helps salespeople to be better at their jobs. Based on the analysis of the responses, you can train your employees to give better service to your customers. This way, you can grow your business by building trust amongst your customers.
With a conversational user interface, you can collect candid feedback from your customers. Add pictures, and GIFs to improve the form filling experience. Create a mood and compel them to give honest responses. The conversational tone also helps you to achieve higher completion rates as respondents take interest in filling the salesperson evaluation form.
With different question types, you can have comprehensive data on what your customers think about your salesperson. You can use rank-based, matrix type, open-ended, multiple-choice, and many other question types. SurveySparrow even supports voice transcription for open-ended questions. You can also use interactive messages between questions, to increase respondent engagement.
Place the QR code scanner at the customer support center so that customers can scan it and give feedback easily. By placing unique QR codes for the sales agent feedback forms, you can also keep track of the responses based on the locations of different customer support centers. Based on customer feedback you can take strategic decisions and train your employees accordingly.
Analyze the customer responses using widgets, charts, and graphs. Drag survey data onto the dashboard and see the numbers getting transformed into graphs instantly. Visualize the data at a glance and generate PDF reports. See the most complex of the data clearly and use the information for salesperson performance evaluation.
Share the sales rep evaluation form through SMS, embedding it into an email, or by directly sending the URL. You can also embed it on your website as a pop-up or inline embed. And, you need not know coding for it. SurveySparrow generates a code snippet that you can just copy-paste.
Once you've gathered feedback on salesperson performance, check out some of our other templates for measuring customer satisfaction and experience. They'll come in handy, promise. Try them for FREE!
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